Choice Business Solutions

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• General Accounting Officer
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General Accounting Officer
Jamaica, Kingston Jamaica, Hanover Jamaica, Clarendon Jamaica, Westmoreland Jamaica, Manchester Jamaica, Portland Jamaica, Saint Mary Jamaica, Saint Thomas Jamaica, Saint Andrew Jamaica, Saint Catherine Jamaica, Saint Ann Jamaica, Saint James Jamaica, Saint Elizabeth Jamaica, Trelawny Barbados, St. Andrew Barbados, St. George Barbados, St. James Barbados, St. John Barbados, St. Joseph Barbados, St. Lucy Barbados, St. Michael Barbados, St. Peter Barbados, St. Philip Barbados, Saint Thomas Trinidad & Tobago, Caroni Trinidad & Tobago, Mayaro Trinidad & Tobago, Nariva Trinidad & Tobago, Saint Andrew Trinidad & Tobago, Saint David Trinidad & Tobago, Saint George Trinidad & Tobago, Saint Patrick Trinidad & Tobago, Victoria Trinidad & Tobago, Tobago
Description:
 
JOB DESCRIPTION AND SPECIFICATION  
November 2020  
Name:   Position: General Accounting Officer   Division/Department: Accounts   Reports to: Chief Accountant



Job specifications  
Minimum Required Education and Experience  
1. Diploma from a tertiary institution majoring in Accounts or its equivalent.  2. Professional certification in Accounts.  
3. Minimum of three years’ working experience in the field of Accounting.  4. Working in the insurance sector would be an asset.  
Required competencies  
Core  
1. Very good written, verbal and presentation skills  
2. Very good customer relationship management techniques  
3. Very good analytical, problem solving and decision-making skills  
4. Good knowledge of the technological environment to support business operations.  
Technical  
1. Basic knowledge of insurance relevant to the accounting functions  
2. Basic knowledge of Insurance Broking software.  
3. Good knowledge of other accounting software systems.  
4. Good knowledge of Microsoft Office, particularly Word and Excel, plus familiarity with the  internet and accessing information.  
5. Compliance with organization and regulatory policies and procedures.  
6. Compliance with standard accounting practices. 
1 
Job Purpose      The incumbent in this position is responsible for:   Monitoring and maintaining ALL accounts receivable according to the company’s credit  policy which includes:   1. Follow-up on collections   2. Prepare client statements   3. Recommend write-offs



Key Outputs	Performance Criteria
Financial
1. Clients’ accounts monitored and managed. 2. Agreed balances to be written off.	Insurers amounts payable are based on client  collection and are paid within established the company  and general accounting policies and practices.   Reconciliations are done within established company  and general accounting policies and practices.   Amounts agreed are communicated to the  Financial Controller and written off within agreed  timelines manner and within established the company  general accounting policies and practices.
Customer
1. Quality customer service is delivered to  external and internal customers.	a. Not more than two (2) complaints (where  the company is at fault) related to assigned clients’  accounts that could significantly impact  the company’s business or customer relationships  in a negative way within six-month  period.



2  
b. Clients’ accounts queries are   communicated, investigated and resolved  quickly according to established the company   policies and procedures.   c. Client account reconciliations and reports  are accurately done on a timely basis so  that they are useful.   d. Good relations are maintained with  clients, staff and insurance companies.   e. Unresolved conflicts should not   negatively and significantly impact on  the employee’s and/or department’s   performance and workplace harmony.

Internal Business Process  Quality control of assigned accounts,  reports, standards, policies and procedures  are maintained.

a) Credit information is accurately produced  and communicated within the given time  frame.   b) Collection is maintained at or within the  period required as per the credit policy.   c) No incidence of inefficiencies in the  monitoring and reporting of assigned   accounts that could significantly and   negatively impacts the business.   d) Client account reconciliations are done  within established the company and general   accounting policies and practices.



3 
Learning and Growth
∙ Monitor and reinforce positive company  values   ∙ Pursue personal development initiatives  that are consistent with company goals  (such as seminars, membership in a   professional organization and/or pursuit  of further professional qualifications   relevant to the post).	Full conformance with company values   At least (1) one or more internal and/or external  developmental experiences arranged or discussed  during the fiscal year.




Job Duties 
Management/Administrative Responsibilities  
1. Communicate with Department Managers and Producers to ensure that all billings to clients are  accurately inputted on the system on a timely basis.  
2. Liaise with Producers regarding proper monitoring of client accounts and efficient collection of  amounts outstanding.  
3. Liaise with producers, Finance Companies and clients regarding premiums that are financed.  4. In collaboration with the Financial Controller, maintain the credit policy and help to oversee  compliance with this policy.  
5. Maintain constant communication with insurance companies to address reconciliation and other  accounting queries.  
6. Liaising with Life Insurance companies to ensure prompt collection of commission due and  reconcile to ensure completeness.  
7. Recommending cancellation of cover when necessary in liaison with Department Managers and  Producers.  
Technical/Professional Responsibilities  
1. Analyze aged receivable reports, identify past due accounts, communicate with clients and  Producers, coordinate, and document client collection issues.  
2. Identify and resolve problems and inconsistencies and suggest appropriate corrective procedures.  3. Research and resolve Client Payment Disputes.  
4. Reconcile client accounts on a consistent basis and process the relevant transactions to reconcile  the respective policies, in agreement with the instructions of insurers and with confirmation,  where necessary, of Producers or Department Managers.  
5. Determine amounts to be written off by liaising with insurance companies and Producers.  6. Prepare periodic reports for the Financial Controller for the purpose of Accounts Receivable  analysis. 
4  
Human Resource Responsibilities  
1. Identifies, discusses and commits to professional development opportunities.  2. Participates positively in performance management conversations and experiences.  3. Promotes healthy relationships with co-workers and external business partners  4. Maintains professional conduct based on the values, human resource policies and practices of  the company.

Other Responsibilities  
Any other duties as assigned by the Financial Controller or Chief Accountant.  


Reports to:  
Directly: Chief Accountant  
Indirectly: Group Financial Controller  
Direct reports:  
∙ N/A  
Authority:  
∙ Directly request amounts outstanding from Customer Service Clients.  
∙ Recommend amounts for write off.  
∙ Access to company’s vault.  
Working conditions:  
∙ Regular work hours and on occasions may be required to work outside of normal working hours.
∙ Normal office environment 
...
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• Collections Officer
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Collections Officer
Jamaica, Kingston Jamaica, Hanover Jamaica, Clarendon Jamaica, Westmoreland Jamaica, Manchester Jamaica, Portland Jamaica, Saint Mary Jamaica, Saint Thomas Jamaica, Saint Andrew Jamaica, Saint Catherine Jamaica, Saint Ann Jamaica, Saint James Jamaica, Saint Elizabeth Jamaica, Trelawny Barbados, St. Andrew Barbados, St. George Barbados, St. James Barbados, St. John Barbados, St. Joseph Barbados, St. Lucy Barbados, St. Michael Barbados, St. Peter Barbados, St. Philip Barbados, Saint Thomas Trinidad & Tobago, Caroni Trinidad & Tobago, Mayaro Trinidad & Tobago, Nariva Trinidad & Tobago, Saint Andrew Trinidad & Tobago, Saint David Trinidad & Tobago, Saint George Trinidad & Tobago, Saint Patrick Trinidad & Tobago, Victoria Trinidad & Tobago, Tobago
Description:
Choice Business Solutions believes there is no wrong person. We know that everyone is unique and talented in their own way. We are seeking the RIGHT individual to join our company as an Collections Officer.

Position: Collections Officer
Reporting to: Financial Controller

Job Description
1. Process and validate customer contact information and ensure that it is up-to-date
2. Prepare sales orders and invoices for all production jobs
3. Monitor the status of all open sales orders
4. Ensure that customers receive their invoices and statements in a timely manner
5. Keep records of all incoming payments via:
a. Manual data entry: record transactions in the designated books in your department.
b. Electronic data entry: post collected payments and apply them to the corresponding invoices in accounting software.
 
6. File all documents supporting payments received (i.e. remittance slips, notification of electronic payments, etc.)
7. Prepare bank deposits for dispatch to bank
8. Perform all necessary account reconciliations
9. Investigate, track, and resolve accounting or documentation problems and discrepancies
10. Monitor customer accounts for non-payment, delayed payments and other irregularities.
11. Identify any delinquent customer accounts and make recommendations to Management to:
a. meet with customers to determine an amicable resolution
b. refer the customer account to external debt collectors and/or recommend the
    commencement of legal proceedings in extreme cases of delinquency
 
12. Maintain a diary system of conversations with Customers and pending matters so as to ensure appropriate follow-up
13. Prepare written correspondences to customers on matters relating to their account
14. Update the Sales & Marketing team on the state of customer accounts and make any necessary recommendations.
15. Make recommendations to customers to retain business, especially in cases where customers request a cancellation
16. Assist with the preparation and processing of rental invoices and contracts as required
17. Utilize accounting, database and spreadsheet software to carry out appropriate tasks:
a. Generate collections and related accounts receivables reports
b. Look up customer balances
c. Generate statements, invoices, credit memos, receipts etc.
d. Check product inventory


18. Adhere to all accounting and other company policies
19. Maintain a clean work area
20. Assist in any other duty or task that may be assigned by Management time to time
 
Education and Experience
 Knowledge of accounts receivables
 Knowledge of office administration and procedures
 Knowledge of general bookkeeping procedures
 Knowledge of general accounting principals
 Proficient in relevant computer software
 Knowledge of regulatory standards and compliance requirements
 1-3 years accounts receivable and general accounting experience
 
Key Competencies
 Planning and organizing
 Attention to detail and accuracy
 Information Management
 Problem analysis and problem solving skills
 Teamwork
 Customer service orientation
 Communication skills
 Sense of Urgency
...
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• Accounting Receivables Officer
×
Accounting Receivables Officer
Jamaica, Kingston Jamaica, Hanover Jamaica, Clarendon Jamaica, Westmoreland Jamaica, Manchester Jamaica, Portland Jamaica, Saint Mary Jamaica, Saint Thomas Jamaica, Saint Andrew Jamaica, Saint Catherine Jamaica, Saint Ann Jamaica, Saint James Jamaica, Saint Elizabeth Jamaica, Trelawny Barbados, St. Andrew Barbados, St. George Barbados, St. James Barbados, St. John Barbados, St. Joseph Barbados, St. Lucy Barbados, St. Michael Barbados, St. Peter Barbados, St. Philip Barbados, Saint Thomas Trinidad & Tobago, Caroni Trinidad & Tobago, Mayaro Trinidad & Tobago, Nariva Trinidad & Tobago, Saint Andrew Trinidad & Tobago, Saint David Trinidad & Tobago, Saint George Trinidad & Tobago, Saint Patrick Trinidad & Tobago, Victoria Trinidad & Tobago, Tobago
Description:
Description:
 
Choice Business Solutions believes there is no wrong person. We know that everyone is unique and talented in their own way. We are seeking the RIGHT individual to join our company as an Accounting Receivables Officer.


Accounts Receivables Officer
Position: Accounts Receivables Officer
Reporting to: Financial Controller
 
Job Description
1. Prepare monthly rental invoices and contracts
a. Ensure their correctness before presenting them to the designated personnel who will in turn check for accuracy and make any necessary adjustments (where warranted), and return them to you to effect any changes
b. Once final approval has been received, you are responsible for dispatching:
i. immediately for New billings
ii. generally on the first business day of a month for recurring billings
2. Record all invoices and contracts in the required book and/or spreadsheet, and give proper
follow up to ensure signed contracts are returned by customers and the receipt dates are
recorded
3. File all contracts with their corresponding invoices in an organized manner on a daily basis
4. Work closely with the Sales and Marketing team to ensure proper customer billing and follow up to ensure that the customers receive pertinent documents
5. Perform all necessary account reconciliations
6. Monitor customer accounts for non-payment, delayed payments and other irregularities
a. Report delinquent accounts in an organized manner prior to any billing taking place
and making suggestions when billing ought to cease
 
7. Investigate and resolve customer queries
a. Find and use accounting data to resolve accounting problems and discrepancies
8. Effect cancellations according to instructions received
9. Generate and apply credits to customer accounts where approved by Management
10. Update the job docket management worksheet with required invoice details for completed jobs, on a weekly basis
11. Update customer payments log with details of payments received on a daily basis
12. Assist with the creation of sales orders and invoices for production jobs as required
13. Assist with posting of customer payments as required
14. Assist with generating monthly customer statements and related accounts receivables reports
using accounting software and Microsoft excel as required
15. Assist with collections on an interim basis when called upon
16. Investigate and resolve customer queries
a. Find and use accounting data to resolve accounting problems and discrepancies
17. Adhere to all accounting and other company policies
18. Maintain a clean work area
19. Assist in any other duty or task that may be assigned by Management time to time
 
Education and Experience
 Knowledge of accounts receivables
 Knowledge of office administration and procedures
 Knowledge of general bookkeeping procedures
 Knowledge of general accounting principals
 Proficient in relevant computer software
 Knowledge of regulatory standards and compliance requirements
 1-3 years accounts receivable and general accounting experience
 
Key Competencies
 Planning and organizing
 Attention to detail and accuracy
 Information Management
 Problem analysis and problem solving skills
 Teamwork
 Customer service orientation
 Communication skills
 Sense of Urgency
...
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