Choice Business Solutions

GROUNDSKEEPER/TAG WARDEN

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN OUR CLIENT AS GROUNDSKEEPER/TAG WARDEN TO EFFICIENTLY MAINTAIN THE AESTHETICS OF THE TOLL PLAZA LANES, BUILDING AND SURROUNDING AREAS AS WELL AS TO PROVIDE EFFECTIVE AND EFFICIENT SERVICE WITH REGARDS TO TRAFFIC MANAGEMENT IN THE ETC LANES.

THE RIGHT CANDIDATE MUST BE ABLE TO:

• CHANGE OVER THE REVERSIBLE LANES TO ACCOMMODATE PEAK-HOUR TRAFFIC. 

• MONITOR AND TAKE APPROPRIATE ACTION TO ENSURE THAT TAG LANES HAVE FREE-FLOWING TRAFFIC. 

• ASSIST WITH REVERSING CLIENTS WHO ARE DENIED PASSAGE USING THE TAG LANE BY DIRECTING THEM TO A MANUAL LANE. 

• ISSUES PASSAGE CERTIFICATE (PC) WHEN REVERSING IS IMPOSSIBLE. 

• MONITOR AND RECORD CLIENTS WITH INCORRECT TAGS ON THEIR VEHICLES.

• MAINTENANCE OF THE GREENERY, PLANTS, AND GARDENS IN THE VICINITY OF THE TOLL PLAZA 

• GENERAL MAINTENANCE, UPKEEP, AND BEAUTY OF THE TOLL PLAZA PREMISES 

• WASHING OF THE LANES ON THE TOLL PLAZA 

• WASHING OF THE PATROL & SAFETY AND MANAGERS VEHICLES.

QUALIFICATION AND EXPERIENCE:

• HIGH\SECONDARY SCHOOL EDUCATION, 3 CXC\O'LEVELS

• CERTIFICATE IN LANDSCAPING OR ANY OTHER EQUIVALENT

THE RIGHT CANDIDATE SHOULD POSSESS:

• SOUND KNOWLEDGE OF THE USE OF LAWN MOWER AND WEED WHACKER

• SOUND KNOWLEDGE OF EDGE TRIMMERS AND OTHER GARDENING TOOLS

• EXCEPTIONAL CUSTOMER SERVICE SKILLS

• FLEXIBILITY; MUST BE ABLE TO INTERCHANGE POSTS ON DEMAND

• SATISFACTORY COMMAND OF THE ENGLISH LANGUAGE

• THE ABILITY TO BE IN THE SUN FOR LONG HOURS
• CLEAR VISION
• CLEAR HEARING

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON…….WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY.  WE ARE SEEKING THE RIGHT INDIVIDUALS TO JOIN A BUSINESS ESTABLISHMENT AS A CASHIER.

The cashier's main role is to manage the take out window, however they are also responsible for keeping an eye on the floor when possible to see that all seated guests are attended too.

The specific roles are listed below.

• Answer all phones and receive take out orders and deliveries.

• Welcome all customers' to the take out window and place their order.

• Clean and stock station with all relevant stationary for shift.

• Update the specials board as per management instructions.

• Operate cash machines and POS to calculate customers’ bills

• Check bills to see if the correct amount has been displayed and print them out

• Place printed bills in folders to be presented to customers

• Answer customers’ questions regarding billed items

• Answer customers' questions on the details of the menu offerings

• Record table numbers on all credit card slips.

• Inform customers about available modes of payments

• Take cash payments in exchange of services rendered

• Process credit and debit card payments and ensure that customers sign receipts

• Assist runners during rush hours by packing takeout orders and deliveries.

• Keep track of inventory and ensure that restaurant supplies are ordered on time

• Count cash in the cash register at the end of each shift and ensure that it tallies

• Conduct count offs at end of shift with the manager.

• Ascertain that there is sufficient change available at the beginning of each day

• Post charges against all delivery accounts

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN OUR CLIENT AS A TECHNICIAN  TO ENSURE THE PROPER MAINTENANCE OF THE TOLL FACILITIES.

THE RIGHT CANDIDATE MUST BE ABLE TO:-AS A TECHNICIAN, THE RIGHT CANDIDATE MUST BE ABLE TO ENSURE THE FACILITIES ARE PROPERLY MAINTAINED. TO ACHIEVE THIS, THIS IS WHAT WE REQUIRE YOU TO:

·       -  DO MAINTENANCE FOR.

o   ROAD TRAFFIC SAFETY.

o   INSPECTIONS; INVENTORY MANAGEMENT.

·       - DO WORK MAINLY INVOLVES TROUBLE SHOOTING, CALIBRATING AND REPAIRS OF TOLL EQUIPMENT AND EQUIPMENT CRITICAL TO SMOOTH OPERATION OF TOLL PLAZAS AND MOTORWAY.

·       - TROUBLESHOOT PROBLEMS EMANATING FROM THE ACTION REQUEST SYSTEM OR AS DIRECTED BY SUPERVISOR/MANAGER.

·       - UNDERTAKE REPAIRS TO ALL TOLL EQUIPMENT BY FOLLOWING PROCEDURES AS IN MANUALS OR SUCH STANDARD PRACTICES THAT WILL RESULT IN TIMELY AND PROPER OUTCOMES.

·       - SERVICE AND MAINTAIN ACCESSORY EQUIPMENT AT TOLL PLAZAS AND MOTORWAY AND

·      -  INCLUDE GENERATORS, TELEPHONES, LIGHTING ASSEMBLY AND AIR-CONDITIONING SYSTEMS.

·       - PROVIDE ASSISTANCE IN REPAIRS TO SMALL EQUIPMENT, TOOLS AND VEHICLE ACCESSORIES.

·      -  PREPARE RELEVANT REPORTS OF WORK ACTIVITIES

·       - DO ANY OTHER REASONABLE REQUESTS

QUALIFICATION AND EXPERIENCE:

●      FIRST DEGREE IN ENGINEERING OR ITS EQUIVALENT

●      GENERAL DRIVERS LICENSE OVER 3000 KGS.

●      PROVEN DRIVING EXPERIENCE

●      THREE (3) YEARS EXPERIENCE IN A SIMILAR POSITION

THE RIGHT CANDIDATE SHOULD POSSESS:

●      GOOD COMMUNICATION & CUSTOMER SERVICE SKILLS

●      GOOD DATA GATHERING & REPORT WRITING SKILLS

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN OUR CLIENT AS TOLL AND SAFETY SUPERVISOR (TSS) TO ENSURE PROCESSING AND DISSEMINATING OF INFORMATION NEEDED TO MAINTAIN TRAFFIC CONTINUITY, ENSURE PERSONAL SAFETY, CUSTOMER COMFORT AND EFFICIENT INTERVENTION WITHIN THE SYSTEM.

THE RIGHT CANDIDATE MUST BE ABLE TO:

• ENSURES THE REGULARITY AND EFFICIENCY OF TOLL PROCEDURE APPLICATION AND CONTROLLING FRAUD. 

• ENSURES THE STANDARD OF WELCOME EXTENDED TO CLIENTS. 

• ENSURES THE SAFETY OF PEOPLE AND THE SECURITY OF THE FUNDS.

• CONNECTING THE VARIOUS INTERVENERS AND DECISION MAKERS TOGETHER BOTH INTERNAL AND EXTERNAL, WITH EACH OTHER AND WITH CUSTOMERS.

• COORDINATING THE FIRST LEVEL DAILY ACTIONS

• RECORDS THE ACTIVITY OF THE INTERVENERS, HE/SHE RECORDS, ANALYSES, INTERPRETS AND TRANSMITS ANY NECESSARY INFORMATION

• SUPERVISES THE OPERATORS PRESENT DURING HIS SHIFT.

• ENSURES CONSTANT RADIO OR TELEPHONE CONTACT WITH ALL THE PERSONS OPERATING WITHIN THE SYSTEM.

• HE/SHE MAY BE REQUIRED TO ESTABLISH CONTACT AND SEEK INFORMATION NEEDED FOR THE DEVELOPMENT OF THE ACTION.

• ENSURES VISUAL CHECKING OF THE TRANSACTIONS AND MONITORS ANY PARTICULAR PROCEDURES AND INCIDENTS IN REAL TIME.

•  REPORTS AND PROCESSES CUSTOMER INFRACTIONS.

•  REGULARLY CHECKS THE TROUBLE-FREE OPERATION OF THE TOLL EQUIPMENT AND INFORMS REPORTS TO THE RELEVANT PERSONS IN THE EVENT OF A DISCREPANCY.

• CHECK THE PERFORMANCE OF ALL THE SYSTEMS MAKING UP THE TOLL SAFETY FUNCTION

QUALIFICATION AND EXPERIENCE:

• DEGREE IN BUSINESS ADMINISTRATION OR EQUIVALENT

• 5-7 YEARS EXPERIENCE IN A SIMILAR ROLE

• PRIOR CASHIERING AND MONEY HANDLING EXPERIENCE

• CERTIFICATE IN SUPERVISORY MANAGEMENT

THE RIGHT CANDIDATE SHOULD POSSESS:

• CASHIERING AND MONEY HANDLING TACTICS

• INTERNAL AND EXTERNAL CUSTOMER SERVICE SKILLS

• SUPERVISORY EXPERIENCE AT A SENIOR LEVEL

• GOOD COMMAND OF THE ENGLISH LANGUAGE

• IT KNOWLEDGE; MICROSOFT OFFICE (WORD, EXCEL AND POWERPOINT)

• KNOWLEDGE OF SURVEILLANCE SYSTEMS AND MONITORING

• REPORT WRITING AND INFORMATION GATHERING SKILLS

• ABILITY TO LEARN SOFTWARE QUICKLY

OFFICE ATTENDANT

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN OUR CLIENT AS OFFICE ATTENDANT TO EFFICIENTLY MAINTAIN A SANITIZED AND WELL-BALANCED ENVIRONMENT TO AID A SMOOTH OPERATION. 

THE RIGHT CANDIDATE MUST BE ABLE TO:

HAS THE  OVERALL RESPONSIBILITY OF MEETING THE ORGANIZATION STANDARDS FOR CLEANLINESS/ SANITIZATION INCLUDING BUT NOT LIMITED TO  STEPS/ ACTIVITIES INDICATED BELOW  

• ASSIST IN SETTING UP MEETING ROOMS, INCLUDING ARRANGING FURNITURE AND ENSURING EQUIPMENT IS FUNCTIONAL.

• SUPPORT OFFICE EVENTS AND MEETINGS BY SETTING UP AND CLEANING UP BEFORE AND AFTER.

• PERFORM ROUTINE CLEANING TASKS SUCH AS VACUUMING, DUSTING, MOPPING, AND TRASH REMOVAL.

• ASSIST IN SETTING UP MEETING ROOMS, INCLUDING ARRANGING FURNITURE AND ENSURING EQUIPMENT IS FUNCTIONAL.

• SUPPORT OFFICE EVENTS AND MEETINGS BY SETTING UP AND CLEANING UP BEFORE AND AFTER.

• ENSURE COMPLIANCE WITH HEALTH AND SAFETY REGULATIONS.

• PROVIDE BASIC ADMINISTRATIVE SUPPORT TO OFFICE STAFF, SUCH AS PHOTOCOPYING, FILING, AND DATA ENTRY.

QUALIFICATION AND EXPERIENCE:

• 2-3 CXC INCLUDING MATH AND ENGLISH OR EQUIVALENT CERTIFICATION

• BACKGROUND IN HOSPITALITY AND HOUSEKEEPING

• PREVIOUS EXPERIENCE IN A SIMILAR ROLE PREFERRED.

• ABILITY TO PERFORM PHYSICAL TASKS, INCLUDING LIFTING AND MOVING ITEMS.

THE RIGHT CANDIDATE SHOULD POSSESS:

• GOOD COMMUNICATION SKILLS AND A CUSTOMER SERVICE-ORIENTED ATTITUDE.

• ATTENTION TO DETAIL AND A COMMITMENT TO MAINTAINING HIGH STANDARDS OF CLEANLINESS.

• STRONG ORGANIZATIONAL AND TIME MANAGEMENT SKILLS.

• DEXTERITY.

• BE ABLE TO STAND FOR EXTENDED PERIODS OF TIME

• CLEAR VISION AND HEARING

• MUST BE APPROACHABLE AND HELPFUL

• KEEN ATTENTION TO HYGIENE 

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN OUR CLIENT AS SAFETY MAINTENANCE OFFICER (SMO) TO ENSURE SAFETY OF THE MOTOR AND THE PROPER MAINTENANCE OF THE TOLL FACILITIES.

THE RIGHT CANDIDATE MUST BE ABLE TO:

OPERATES IN TWO AREAS, SAFETY AND MAINTENANCE

AS A PATROL OFFICER, THE RIGHT CANDIDATE MUST BE ABLE TO ENSURE SAFETY OF THE MOTORWAY THROUGH A NUMBER OF ACTIVITIES WHICH  INCLUDES BUT ARE NOT LIMITED TO THE FOLLOWING:

• INTERVENTION FOR ANY EVENT (BREAKDOWN, ACCIDENT, OBSTACLES ON THE ROAD..) 

• PROTECTION OF VEHICLES AND PERSONS 

• SETTING UP THE NECESSARY PROTECTION OF VEHICLES AND PERSONS WHEN THERE IS AN INCIDENT OR ACCIDENT, CLEANING OF THE SITE CONCERNED ON COMPLETION OF THE ACTION, PARTICIPATION IN CHECKING THE CORRECT OPERATION OF THE INSTALLATIONS. 

• SETTING UP THE NECESSARY PROTECTION FOR PEOPLE IN THE EVENT OF CLIENT EVACUATION. ASSISTANCE WITH BREAKDOWN SERVICES.

• PROTECTION AND ASSISTANCE TO THE PUBLIC IN DIFFICULTY, SYSTEMATIC INFORMATION FEEDBACK 

• COLLECTING INFORMATION AND ACCURATELY RECORDING AND REPORTING THE INFORMATION 

• ENSURE THAT THE CARRIAGE WAY AND VERGES ARE KEPT FREE OF SIGNIFICANT DEBRIS, GARBAGE, TRAFFIC CONTROL MATERIALS NOT IN USE, ROAD KILLS, DISABLED VEHICLES AND OBJECTS POSING HAZARDS TO MOTORISTS 

• ASSIST IN THE DETECTION, REPORTING OF SECURITY AND SAFETY HAZARDS RESULTING FROM DAMAGE /DEFECTS ON ROAD SURFACE, ROAD TELEPHONES, SECURITY FENCE, SAFETY BARRIERS, AND HIGHWAY STRUCTURES. 

AS A MAINTENANCE OFFICER, THE RIGHT CANDIDATE MUST BE ABLE TO ENSURE THAT THE FACILITIES ARE PROPERLY MAINTAINED THROUGH A NUMBER OF ACTIVITIES WHICH  INCLUDES BUT ARE NOT LIMITED TO THE FOLLOWING:

• PARTICIPATE IN THE FOLLOW-UP AND MAINTENANCE OF THE STRUCTURE 

• MONITORING OF THE SUB CONTRACTING COMPANIES 

• ASSIST THE PATROL OFFICERS IF THE NEED ARISES. 

• IMPLEMENT THE OPERATIONAL DEVICES AND MEASURES ON THE SITE AND, DURING SPECIAL EVENTS AND ENSURE THE RE-ESTABLISHING OF THE FREE FLOW OF TRAFFIC. 

• PREVENTIVE MAINTENANCE OF WATER DRAINAGE STRUCTURES (REMOVING OF OBSTRUCTIONS IN THE STORM DRAINS IN THE EMERGENCY HARD SHOULDERS OR SIDE LANES) 

• MAINTENANCE OF ROAD SIGNS AND MINOR MAINTENANCE OF THE ROAD SURFACES (FILLING IN OF POTHOLES) 

• ENSURE THAT THE CARRIAGE WAY AND VERGES ARE KEPT FREE OF SIGNIFICANT DEBRIS, GARBAGE, TRAFFIC CONTROL MATERIALS NOT IN USE, ROAD KILLS, DISABLED VEHICLES AND OBJECTS POSING HAZARDS TO MOTORISTS 

• ASSIST IN THE DETECTION, REPORTING OF SECURITY AND SAFETY HAZARDS RESULTING FROM DAMAGE /DEFECTS ON ROAD SURFACE, ROAD TELEPHONES, SECURITY FENCE, SAFETY BARRIERS, AND HIGHWAY STRUCTURES. 

QUALIFICATION AND EXPERIENCE:

• 3 CXC/LEVELS INCLUSIVE MATH & ENGLISH.

• GENERAL DRIVERS LICENSE OVER 3000 KGS.

• PROVEN DRIVING EXPERIENCE; MUST BE ABLE TO DRIVE A STICK SHIFT.

• THREE (3) YEARS’ EXPERIENCE IN A SIMILAR POSITION.

THE RIGHT CANDIDATE SHOULD POSSESS:

• GOOD COMMUNICATION & CUSTOMER SERVICE SKILLS

• GOOD DATA GATHERING & REPORT WRITING SKILLS

• RISK ASSESSMENT

• OBSERVE OCCUPATIONAL SAFETY PROTOCOLS

• SAFETY INSPECTIONS

• CRISIS MANAGEMENT

• PHYSICAL AGILITY

• CLEAR HEARING AND VISION

• ROAD SAFETY PROTOCOLS

• Manage and oversee the entire Restaurant Operations
• Deliver Superior Guest Services
• Respond efficiently to Customer questions and Complaints
• Organize and supervise shifts
• Manage and lead staff
• Hire new employees
• Training and Evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Control cost and minimize waste
• Monitor Operations and initiate corrective actions
• Implement innovative strategies to improve productivity and meet quarterly sales targets.

• Minimum Associate Degree in Hospitality/ Business Management
• 3-5 years experience in a Supervisory/Management role
• Certification in Customer Service
• At least 3 years driving experience
• Familiarity with restaurant Aloha Software 
• Strong leadership, Motivational and People Skills
• Critical thinker and problem solving skills
• Team Player
• Takes initiative and be able to make on spot decisions
• Great Interpersonal and Communication Skills
• Computer Literate