Choice Business Solutions

The RIGHT candidate will:

• Prepare outgoing correspondences on behalf of the company, and follow through to ensure delivery and receipt
• Prepare payroll for members of staff
• Be able to conduct an orientation with new employees
• Be able to conduct appraisals
• Receive telephone calls, responds or/and conduct appropriate routes for action
• Schedule meetings accordingly
• Be able to prepare weekly/monthly reports as requested
• Be able to commit to tasks effectively and efficiently
• Continuously seek to improve service delivery
• Be responsible for the coordination efforts between payroll, human resources, budget and other departments to ensure proper flow and maintenance of employee data (including preparation/distribution of detailed reports, e.g. labor" home" work, overtime, leave balances, head count, and retirement contribution reports)
• Establish/maintain employee records; ensure that employee changes are entered correctly and made on a timely basis;
  

 Other Requirements:

• Ability to work independently
• Ability to perform any Other Duties assigned by management.
• Excellent organization skills
• Excellent Listening skills
• Able to work beyond usual working hours in an effort to meet deadlines

 Qualification & Experience:

• Associate's Degree in Business Administration
• Experience in using Microsoft Office Word, Excel and Publisher 
• Experience in using TurboPay effectively
• Knowledge of Human Resource procedures
• Experience in working in a similar position is an asset
• Minimum six months to a year of experience in a similar capacity

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON.  WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY.  WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN A COMPANY AS A SALES AND MARKETING OFFICER

Job Purpose:

Researches and develops various marketing strategies for products and services. Implements marketing plans and works to meet sales quotas. Tracks marketing and sales data and identify areas of improvement.

Marketing and Sales Job Duties:

• Helps to detail, design, and implement marketing plans for each product or service being offered

• Sets marketing schedules and coordinates with colleagues, sponsors, media representatives, and other professionals to implement strategies across multiple channels

• Develops sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc.

• Answers questions from clients about product and service benefits

• Maintains excellent relationships with clients through superior customer service

• Tracks sales data and works to meet quotas or sales team goals

• Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance

• Creates and presents regular performance reports for managers and executives

• Adheres to company policies and procedures

• Attends trade shows and travels to meet clients as needed

Marketing and Sales Skills and Qualifications:

• Previous experience in a similar sales or marketing role.

• Ideally a degree in marketing/sales although not essential.

• Strong and confident communicator

• Strong Customer Service, Client Relationships, Interpersonal Communication, Product Development, Creativity, Financial Strategy, Data Tracking, Written and Verbal Communication, Organisation, Planning, Research and Analysis, People Management

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON.  WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY.  WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN A COMPANY AS A PROJECT MANAGER
Purpose of the Role

Across all compay’s properties, this role is responsible to plan and execute structured projects/programs for the on time and on budget delivery of allocated Customer Experience projects and programs which have achieved formal approval from the Project Review Board (PRB) and Customer Experience Management team.    

This position will work within the Central Customer Experience organization reporting to the Senior Director – CX Programs, CIP and CRM. This position will have both indirect management of resources locally, internationally and in each business unit.

Key Responsibilities

• Lead the delivery of critical Customer Experience technology related projects  

• Support Business Plan Development to assure that objectives, milestones and financial models are valid

• Total control of and exact tracking of Capex and Opex under the guidance of CX leadership.

• Correctly initiate all approved projects for delivery on time and on budget.

• Proactively mitigate and control risks.

• Measure and Report per company norms with Key Performance Indicators.

• Quality delivery of projects into business operations.

Qualifications/Requirements

• Bachelor’s degree or equivalent in a related field

• 5 or more years’ experience, proven ability and successful delivery of enterprise grade technical projects from one or more of these areas:  

• Critical: Customer Experience platforms

• Cisco:  PBX/ACD, Outbound Dialers

• Verint Call Recording/Quality Management/Speech Analytics, Contact Center

• Remote Diagnostic/Customer Device Management applications

• Knowledge Management System (KMS)

• Customer facing channels (POS, Website, Chatbots, app, etc.)

• BSS (CRM, Billing, Mediation)

• OSS (Provisioning)

• IT Infrastructure & Security

• Fixed Voice/PSTN networks

• Strong ability to work with business stakeholders to elicit requirements in line with the overall CRM roadmap and translate into a formal business requirement document (BRD)

• Strong facilitation of meetings between IT Solution Architects and business stakeholders that will drive an agreed upon and finalized BRD and a design that meets requirements

• Demonstrated skill in structured planning with Key Performance Indicators to establish a deliverable plan and reporting throughout execution.

• Deliver fully scoped and granular-detailed Project Plans, covering all stages and sub-stages of the project lifecycle (Initiate, Planning, Execution, Monitoring and Control, Closing) and considering all dependencies, impacts and potential risks to the project

• Excellent PowerPoint and data analysis tools (Excel), including advanced modeling

• Familiarity with project management and process mapping software desirable (i.e. MS Project, MS Visio, Clarizen, Clarity, Jira)

• Willing to travel as required away from the corporate base.  

• Experience working in cross-functional, international teams

• Strong project management skills, including the ability to manage and prioritize a diverse set of multiple and complex milestones and activities.

• PMI PMP highly regarded

• Fluent English in both verbal and written form; Spanish fluency highly desirable.

• Exceptional communication skills with the ability to interface with multiple groups, including internal resources and external professional service providers

• Track record of concurrently handling a variety of projects while coordinating and supporting the efforts of cross-functional team members

Personal Traits

• Customer-centric attitude – The customer is at the heart of everything we do

• Passion, drive, and commitment to creating results

• Comfortable dealing with constant changes, and an ever-evolving working environment

• Self-starter, able to project manage and deliver results with little oversight

• Visual communicator who is able to distill complicated messages into simple executive level communications

• Ability to handle multiple, differing responsibilities simultaneously and to focus on delivering against areas of greatest importance

• Ability to manage through influence to drive results and accountability from peers and others outside of the integration organization

• Ability to drive stakeholder engagement and buy-in across geographically disparate organizations

Working Conditions

• Up to 10% international travel to Caribbean, Central, and South America

• Ability to thrive in a team oriented, fast-paced environment

• Ability to work in an open office setup

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON.  WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY.  WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN A COMPANY AS A PERSONAL ASSISTANT

JOB BRIEF

WE ARE LOOKING FOR A RESPONSIBLE PERSONAL ASSISTANT TO PROVIDE PERSONALIZED SECRETARIAL AND ADMINISTRATIVE SUPPORT IN A WELL-ORGANIZED AND TIMELY MANNER. YOU WILL WORK ON A ONE-TO-ONE BASIS ON A VARIETY OF TASKS RELATED TO MANAGER’S WORKING LIFE AND COMMUNICATION.

RESPONSIBILITIES

• ACT AS THE POINT OF CONTACT BETWEEN THE MANAGER AND INTERNAL/EXTERNAL CLIENTS

• SCREEN AND DIRECT PHONE CALLS AND DISTRIBUTE CORRESPONDENCE

• HANDLE REQUESTS AND QUERIES APPROPRIATELY

• MANAGE DIARY AND SCHEDULE MEETINGS AND APPOINTMENTS

• MAKE TRAVEL ARRANGEMENTS

• TAKE DICTATION AND MINUTES

• PRODUCE REPORTS, PRESENTATIONS AND BRIEFS

• DEVISE AND MAINTAIN OFFICE FILING SYSTEM

REQUIREMENTS

• 2-3 YEARS OF WORK EXPERIENCE AS A PERSONAL ASSISTANT

• KNOWLEDGE OF OFFICE MANAGEMENT SYSTEMS AND PROCEDURES

• MS OFFICE AND ENGLISH PROFICIENCY

• OUTSTANDING ORGANISATIONAL AND TIME MANAGEMENT SKILLS

• UP-TO-DATE WITH LATEST OFFICE GADGETS AND APPLICATIONS

• ABILITY TO MULTITASK AND PRIORITIZE DAILY WORKLOAD

• EXCELLENT VERBAL AND WRITTEN COMMUNICATIONS SKILLS

• DISCRETION AND CONFIDENTIALITY

• HIGH SCHOOL DEGREE

• DIPLOMA OR DEGREE WOULD BE CONSIDERED AN ADVANTAGE

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON.  WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY.  WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN A COMPANY AS AN ACCOUNTANT

THE ACCOUNTANT WILL OVERSEE THE FINANCIAL AND ADMINISTRATIVE OPERATIONS OF THE ACCOUNTS DEPARTMENT.

KEY DUTIES AND RESPONSIBILITIES:

ASSIST THE FINANCIAL CONTROLLER WITH THE DAY-TO-DAY, MONTHLY AND YEAR-END OPERATIONS OF THE ACCOUNTING/ FINANCE DEPARTMENT (INCLUDING BUT NOT LIMITED TO GCT COMPUTATION AND FILING, PAYABLES & DISBURSEMENTS, MONTH END CLOSE, AND TREASURY MANAGEMENT)

PREPARE AND ANALYZE ACCOUNTING RECORDS AND OTHER FINANCIAL REPORTS TO ASSESS ACCURACY, COMPLETENESS, AND CONFORMANCE TO REPORTING AND PROCEDURAL STANDARDS.

PREPARE AND ANALYZE MONTHLY MANAGEMENT REPORTS

DEVELOP AND IMPLEMENT INTERNAL CONTROLS AND PROCEDURES TO ENSURE TIMELY AND ACCURATE REPORTING

IDENTIFICATION AND REPORTING OF ANOMALIES WITH A VIEW TO IMPLEMENTING APPROPRIATE INTERNAL CONTROLS

REVIEW TEAM MEMBER'S DELIVERABLES TO ENSURE ACCURACY AND COMPLETENESS

ASSIST EXTERNAL AUDITORS BY PROVIDING REPORTS AND SUPPORTING DOCUMENTATION, AND BY CONTRIBUTING PERSONAL KNOWLEDGE AND ANALYSIS.

COACH/ MONITOR TEAM MEMBERS TO DRIVE HIGH PERFORMANCE

QUALIFICATIONS AND EXPERIENCE:

BSC/BA IN ACCOUNTING, FINANCE OR OTHER RELATED FIELD FROM AN ACCREDITED INSTITUTION

AT LEAST 3 YEARS OF PRACTICAL EXPERIENCE IN FINANCE/ACCOUNTING

ACCA OR OTHER EQUIVALENT CERTIFICATION

STRONG ORGANIZATIONAL AND COMMUNICATION SKILLS

PROFICIENCY IN ALL OF THE PROGRAMS OF THE MICROSOFT OFFICE SUITE

REQUIRED SKILLS, BEHAVIOURS AND COMPETENCIES:

ABILITY TO MULTI-TASK AND PERFORM WITHIN A MULTI-SKILLED TEAM 

ABILITY TO DELIVER ON DEADLINES

EXCELLENT COMMUNICATION SKILLS

POSSESSES SOUND UNDERSTANDING OF FINANCIAL REPORTING SYSTEMS AND TECHNOLOGY TO EXECUTE AND DELIVER QUALITY FINANCIAL REPORTING

EXCELLENT CUSTOMER SERVICE SKILLS

DEMONSTRATES FLEXIBILITY AND TAKES RESPONSIBILITY FOR GETTING THINGS DONE

ADVANCED TECHNOLOGY SKILLS, PARTICULARLY IN MSEXCEL

STRONG PROBLEM SOLVING AND ANALYTICAL SKILLS WITH ATTENTION TO DETAIL

GOOD ORGANIZATIONAL SKILLS

COMFORT WITH WORKING LONG, EXTENDED HOURS

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON…….WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY.  WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN AN ESTABLISHMENT AS A PAYROLL LEAD.

THE RIGHT CANDIDATE WILL:

• PREPARE OUTGOING CORRESPONDENCES ON BEHALF OF THE COMPANY, AND FOLLOW THROUGH TO ENSURE DELIVERY AND RECEIPT

• PREPARE PAYROLL FOR MEMBERS OF STAFF
• ENSURE THAT PRODUCTS NEEDED FOR DAILY OPERATION IS IN FULL STOCK

• BE ABLE TO CONDUCT AN ORIENTATION WITH NEW EMPLOYEES

• BE ABLE TO CONDUCT APPRAISALS

• RECEIVE TELEPHONE CALLS, RESPONDS OR/AND CONDUCT APPROPRIATE ROUTES FOR ACTION

• SCHEDULE MEETINGS ACCORDINGLY
• BE ABLE TO PREPARE WEEKLY/MONTHLY REPORTS AS REQUESTED

• BE ABLE TO COMMIT TO TASKS EFFECTIVELY AND EFFICIENTLY

• CONTINUOUSLY SEEK TO IMPROVE SERVICE DELIVERY
• BE RESPONSIBLE FOR THE COORDINATION EFFORTS BETWEEN PAYROLL, HUMAN RESOURCES, BUDGET AND OTHER DEPARTMENTS TO ENSURE PROPER FLOW AND MAINTENANCE OF EMPLOYEE DATA (INCLUDING PREPARATION/DISTRIBUTION OF DETAILED REPORTS, E.G. LABOR" HOME" WORK, OVERTIME, LEAVE BALANCES, HEAD COUNT, AND RETIREMENT CONTRIBUTION REPORTS)

• ESTABLISH/MAINTAIN EMPLOYEE RECORDS; ENSURE THAT EMPLOYEE CHANGES ARE ENTERED CORRECTLY AND MADE ON A TIMELY BASIS;

OTHER REQUIREMENTS:

• ABILITY TO WORK INDEPENDENTLY

• ABILITY TO PERFORM ANY OTHER DUTIES ASSIGNED BY MANAGEMENT.
• EXCELLENT ORGANIZATION SKILLS

• EXCELLENT LISTENING SKILLS

• ABLE TO WORK BEYOND USUAL WORKING HOURS IN AN EFFORT TO MEET DEADLINES

 QUALIFICATION & EXPERIENCE:

• BACHELOR'S DEGREE IN BUSINESS ADMINISTRATION

• HANDLED OVER A 100 EMPLOYEES PAYROLL ON A MONTHLY BASIS
• EXPERIENCE IN USING MICROSOFT OFFICE WORD, EXCEL AND PUBLISHER 
• EXPERIENCE IN USING TURBOPAY EFFECTIVELY

• KNOWLEDGE OF TAX PROCEDURES

• KNOWLEDGE OF HUMAN RESOURCE PROCEDURES
• EXPERIENCE IN WORKING IN A SIMILAR POSITION IS AN ASSET
• MINIMUM 3 YEAR OF EXPERIENCE IN A SIMILAR CAPACITY

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON.WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN A LEADING MANUFACTURING COMPANY AS A JUNIOR ACCOUNTANT.

THE RIGHT CANDIDATE WILL:

• DOCUMENT FINANCIAL TRANSACTIONS BY ENTERING ACCOUNT INFORMATION.
• MAINTAIN CUSTOMER CONFIDENCE AND PROTECT OPERATIONS BY KEEPING FINANCIAL INFORMATION CONFIDENTIAL.
• ASSIST IN PREPARING ASSET, LIABILITY, AND CAPITAL ACCOUNT ENTRIES BY COMPILING AND ANALYZING ACCOUNT INFORMATION.
• SUMMARIZE CURRENT FINANCIAL STATUS BY COLLECTING INFORMATION; PREPARING BALANCE SHEET, PROFIT AND LOSS STATEMENT, AND OTHER REPORTS.
• RECONCILE FINANCIAL DISCREPANCIES BY COLLECTING AND ANALYZING ACCOUNT INFORMATION.
• MAINTAIN ACCOUNTING CONTROLS BY PREPARING AND RECOMMENDING POLICIES AND PROCEDURES.
• PREPARE PAYMENTS BY VERIFYING DOCUMENTATION, AND REQUESTING DISBURSEMENTS.
• PREPARE SPECIAL FINANCIAL REPORTS BY COLLECTING, ANALYZING, AND SUMMARIZING ACCOUNT INFORMATION AND TRENDS.
• BALANCE AND RECONCILE COMPANY’S ACCOUNTS
• MANAGE THE CAPITAL BUDGETING PROCESS, BASED ON CONSTRAINT ANALYSIS AND DISCOUNTED CASH FLOW ANALYSIS
• INTERPRET THE COMPANY'S FINANCIAL RESULTS TO MANAGE AND RECOMMEND IMPROVEMENT ACTIVITIES
• ENGAGE IN ONGOING COST REDUCTION ANALYSES IN ALL AREAS OF THE COMPANY AND CONTRIBUTE TO TEAM EFFORTS BY ACCOMPLISHING RELATED RESULTS AS NEEDED
• RESEARCH AND REPORT ON FACTORS INFLUENCING BUSINESS PERFORMANCE
• CONTRIBUTE TO TEAM EFFORT BY ACCOMPLISHING RELATED RESULTS AS NEEDED.
• ENSURING COMPLIANCE WITH TAX REGULATIONS GOVERNING PAYMENT TO VENDORS INCLUDING COMPANIES, CONSULTANTS AND SKILLED LABOUR
• PREPARING ALL PAYROLL JOURNALS TO UPDATE PAYABLE ACCOUNTS, EMPLOYER EXPENSE ACCOUNTS AND SALARY CLEARING ACCOUNTS.
• ENSURING TIMELY SUBMISSION OF MONTHLY PAYROLL REMITTANCES AND RETURNS (SO1 / SO2) TO THE INLAND REVENUE.
• WORK CLOSELY WITH THE DIRECTORS TO KEEP THEM UPDATED ABOUT THE STATE OF AFFAIRS
• RESEARCHING AND ANALYZING ACCOUNTING DATA; AND PRODUCING AD-HOC REPORTS AS REQUIRED BY MANAGEMENT.

QUALIFICATION AND EXPERIENCE:

• MINIMUM OF ONE (1) YEARS OF EXPERIENCE IN A SIMILAR CAPACITY IN A SMALL BUSINESS(ES)
• CERTIFIED CHARTERED ACCOUNTANT OR CURRENTLY COMPLETING LEVEL I ACCA
• SAGE ACCOUNTING SOFTWARE EXPERIENCE
• FIRST DEGREE IN BUSINESS ADMINISTRATION, MANAGEMENT STUDIES, FINANCE, ECONOMICS OR EQUIVALENT
• MASTERS DEGREE IN FINANCE & PLANNING, BUSINESS ADMINISTRATION OR EQUIVALENT (AN ASSET)
• EXPERIENCE IN MAINTAINING A HIGH LEVEL OF CONFIDENTIALITY
• COMPUTER SKILLS INCLUDING THE ABILITY TO OPERATE COMPUTERIZED ACCOUNTING, SPREADSHEET AND WORD PROCESSING PROGRAMS, AND EMAIL AT A HIGHLY PROFICIENT LEVEL;

OTHER REQUIREMENTS:

• DETAILED KNOWLEDGE OF THE LOCAL (JAMAICAN) GENERAL ACCEPTED ACCOUNTING PRINCIPLES INCLUDING TAX COMPLIANCE AND PAYROLL
• ABILITY TO COMMUNICATE EFFECTIVELY VERBALLY AND IN WRITING;
• ABILITY TO ESTABLISH AND MAINTAIN EFFECTIVE WORKING RELATIONSHIPS WITH EMPLOYEES AND THE PUBLIC
• ABILITY TO MAINTAIN COMPOSURE AND COMMUNICATE EFFECTIVELY UNDER STRESS; ABILITY TO PERFORM EFFECTIVELY UNDER COMPETING AND/OR CONFLICTING DEMANDS ON TIME AND SELF IN A BUSY ENVIRONMENT; SKILL AND TACT IN DEALING WITH OTHERS
• ABILITY TO EFFECTIVELY PREPARE AND DELIVER PRESENTATIONS ON BEHALF OF THE ORGANIZATION
• IN-DEPTH KNOWLEDGE OF MICROSOFT OFFICE SUITE
• PERFORM ALL OTHER DUTIES REQUESTED BY SUPERVISOR;

• THE RIGHT CANDIDATE MUST:

• HAVE EXCELLENT ANALYTICAL AND CRITICAL THINKING SKILLS.
• POSSESS EXCELLENT COMMUNICATION AND WRITING SKILLS
• HAVE EXCELLENT TIME MANAGEMENT SKILLS
• POSSESS A HIGH LEVEL OF ACCURACY

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN A BUSINESS  AS A SALES ASSOCIATE

PRIMARY OBJECTIVES 

THE ROLE IS COMMISIONED BASED AND IS SPLIT INTO 2 KEY AREAS, BUSINESS DEVELOPMENT AND ACCOUNT DEVELOPMENT. THIS MEANS WORKING WITH NEW CLIENTS TO MAKE SURE WE ARE COVERING THE BUSINESSES AT ALL LEVELS, ACROSS YOUR OWN REGION WITH THE  LINES OF BUSINESS WE OFFER.  THIS POSITION FORMS A PART OF THE CLIENT SERVICE TEAM,

DESCRIPTION OF MAIN DUTIES 

EACH PERSON IN THE CLIENT SERVICES TEAM HAS THEIR SPECIFIC GEOGRAPHIC REGION, TO ALLOW THEM TO REALLY UNDERSTAND AND IMMERSE THEMSELVES IN THE MARKET IN WHICH THEY OPERATE. PART OF THE ROLE WILL IS  RESEARCHING THE MARKET AND DEVELOPING STRONG RELATIONSHIPS WITH NEW CLIENTS. 

KEY RESPONSIBILITIES 

•  MEET SALES TARGET
• TO DEVELOP RELATIONSHIPS WITH SOME OF THE MOST SENIOR PEOPLE IN YOUR INDUSTRY 
• UNDERSTANDING NEW CLIENTS AND THE DIFFERENT AREAS INWHICH WE CAN HELP
• WORK WITH DIFFERENT AREAS OF THE BUSINESS TO CREATE THOUGHT PROVOKING EVENTS IN YOUR INDUSTRY 
• DAY TO DAY YOU WILL BE CALLING AND MEETING NEW AND EXISTING CLIENTS 

REQUIREMENTS 

KEY CHARACTERISTICS THAT WE LOOK FOR: 

·         SALES EXPERIENCE

·         ENTREPENURIAL MINDSET

·         CONFIDENT

·         MATURE

·         HIGH ENERGY

·         BRIGHT & ARTICULATE

·         HARDWORKING & RESILIENT

·         EXCELLENT COMMUNICATION SKILLS

·         INQUISITIVE 

MUST HAVES

·         RELIABLE INTERNET

·         SMARTPHONE

·         COMPUTER 

MOBILE ( OWN YOUR CAR)

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON…….WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY.  WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS' TEAM AS A STOREROOM SUPERVISOR.

A. EDUCATION/SPECIALISED SKILLS/TRAINING

a)      FIRST DEGREE IN LOGISTIC/SUPPLY CHAIN

b)      PROFICIENT IN USE OF COMPUTERS (EMPHASIS ON MICROSOFT EXCEL)

c)      INDUSTRIAL AND CUSTOMER RELATIONS TRAINING

d)      GOOD COMMUNICATIONS SKILLS

 B. EXPERIENCE/LEARNED DISCIPLINES

a)    ONE (1) YEAR EXPERIENCE IN THIS OR SIMILAR JOB

b)      WORKING KNOWLEDGE OF ACCOUNTING

c)      EXPERIENCE IN WAREHOUSE/INVENTORY MANAGEMENT

d)      EXPERIENCE IN ENVIRONMENTAL HEALTH AND SAFETY ISSUES

e)      KNOWLEDGE OF COMPANY PRODUCTS

 C. ROLE AND CORE FUNCTION OF JOB

THIS POSITION IS DIRECTLY RESPONSIBLE FOR THE STORAGE, DELIVERY AND SECURITY OF THE FINISHED PRODUCTS AS WELL AS THE OVERALL SUPERVISION OF THE WAREHOUSING, DELIVERY AND EXPORT ACTIVITIES.  THE POSITION IS ALSO RESPONSIBLE FOR ENSURING A HIGH LEVEL OF CUSTOMER SATISFACTION AS IT RELATES TO THE EFFICIENT DELIVERY OF GOODS ENSURING ENVIRONMENTAL HEALTH AND SAFETY AND 5S PRINCIPLES ARE ADHERED TO IN THE WORK AREAS.

D. DUTIES

a)      CO-ORDINATE THE RECEIVAL AND STORAGE OF FINISHED GOODS

b)      ENSURE THE ACCURATE AND TIMELY RECEIVAL, TRANSFER AND STORAGE OF PRODUCTS FROM THE PRODUCTION DEPARTMENT.

c)      ENSURES THAT PRODUCTS SELECTED AND DELIVERED TO CUSTOMERS ARE AS PER INVOICE

d)      ENSURES THAT PRODUCTS ARE DISPATCHED IN A TIMELY MANNER AND THAT SUCH PRODUCTS ARE AS PER THE REQUIREMENTS.

e)      ENSURE THAT THE WAREHOUSE OPERATIONS CONFORM TO THE COMPANY’S ENVIRONMENTAL HEALTH AND SAFETY AND 5S PRINCIPLES

f)       PREPARATION AND SUPPLY OF PRODUCTS

g)      DEVISES METHOD TO DEAL WITH THE SECURITY OF THE FINISHED GOODS.

h)      COORDINATES MONTHLY AND OTHER PERIODIC STOCK TAKING EXERCISES

i)       DELEGATES TASKS TO AND SUPERVISES WORKERS

j)       PREPARES WEEKLY PAYROLL

k)      RESPONSIBLE FOR LOCKING AND OPENING OF THE OFFICES AND THE WAREHOUSE

l)       PREPARATION AND SUPPLY OF EXPORT ORDERS

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS A HEAD CASHIER

JOB OBJECTIVE

• The Head Cashier is responsible for the collection and recording of all associated transactions /payments on behalf of the company, of payments made by Customers.

• The job holder is expected to positively impact the customer’s shopping experience through the provision of exemplary customer service and by effectively training, supervising and directing cashiers.

• It is also expected that the Head Cashier will make customer- oriented decisions in line with the company’s philosophies and business practices.

KEY FUNCTIONS AND DUTIES         

• Ensures that payments received are verified against amount on invoices.

• Ensures that are cheque payments received are authorized and accurate.

• Opens Cash Registers/functions daily according to established schedule.

• Balances and ensures that cash-floats are accurate at start- of- day.

• Ensure monies (Change) received from the Bank is accurate.

• Disburses cash to Cashiers as needed throughout the day.

• Resolves problems/issues involving Cash/ Register balances and receipts.

• Prepares and verifies Bank lodgments according to established procedures at the start of each day.

• Ensures adherence to requirements for customer transactions involving foreign currency.

• Ensures that there is an accurate filing system for invoices.

• Accurately codes and posts local suppliers’ invoices.

• Creates and maintains an accurate anD accessible filing system of suppliers’ records.

• Prepares cheque requisitions/vouchers for approved payments, prepares cheques, posts payment into system and reconciles local suppliers’ accounts.

• Researches where necessary and resolves accounts payable issues (Local Suppliers).

• Reviews and processes Utility Bills for all locations (Constant Spring Rd & Dunrobin Ave).

• Reviews and checks documents from Broker(s) for Container clearance and prepares requisite documents and cheques.

• Prepares detention deposit audit schedule.

• Performs data entry activities during promotional sales events.

• Assists with stocktaking activities.

• Performs functions of Relief Cashier during periods deemed to be necessary.

• Locates relevant invoices and prepares daily refund cheques for Cashiers.

• Ensures Cashiers’ reports at end of day check off are accurate.

• Receives and balances cash from vending machines.

• Develops and maintains good relationships with Suppliers and Customers, and provides appropriate customer service, internally and externally.

• Performs other related duties as assigned from time- to- time.

AUTHORITY /SUPERVISION EXERCISED

Cashiers

ACCOUNTABILITIES

Specific:

• As the Head Cashier, he/she is expected to handle and account for all monies and instruments received in a prompt, accurate and efficient manner.

• Accurately performs opening and /or closing functions of Cashier operations.

• Ensures that tasks accorded to the Cashiers are carried out in an accurate and responsible manner.

• Ensures that approval and authorization procedures are maintained by self and supervisees.

• Ensures that all required reports/spreadsheets are accurately prepared within the scheduled timeframes.

• Monitors lines forming at cashier /checkpoint and ensure customers’ waiting period is minimized.

• Ensures compliance with all established cash handling procedures (including foreign exchange and cash limits /Courier pick-ups) by self and supervisees.

• Ensures that custodial items (Cash, Stamps, Logbooks etc.) are properly handled and secured by self and supervisees.

• Maintains accurate records and files.

• Preparation of Cheques in a timely manner.

• Preparation of detention and deposit audit schedule

• Preparation and disbursement of daily refund cheque for Cashiers.

• Timely preparation of payments for utility bills.

• Performs Relief Cashier function in an accurate and efficient manner.

• Evaluate/appraise performance of assigned staff and submit completed evaluation in a timely manner according the established timeframes and guidelines.

General:

• Assist in the orientation and socialization of new and existing staff (Cashiers).

• Ensures that the company’s customer service standards are maintained.

• Ensures that all accounting/financial and departmental records are secure.

• Handles all company matters in an ethical and confidential manner.

JOB SPECIFICATION / COMPETENCIES

Required Qualifications:

• Professional accounting qualifications (CAT or ACCA-level 1)

• Training in Accounting would be an asset

• Strong analytical and problem solving skills - Skills in MS Office suite (Outlook, Excel, Word)

• Secondary Education with passes in at least five subjects including Accounts, Mathematics, English Language

• Required Experience:

• At least Three (3) years working experience in a similar position

• Required Testing

• Pre-employment medical screening, Random Drug & Alcohol Testing

Required Competencies:

• Good verbal and written communication skills - Demonstrated supervisory skills - Excellent mathematical and cash handling skills

• Computer knowledge and skills particularly Microsoft Office

• (Word and Excel).

• Proficiency with cash handling and cash register operations

• Good at problem solving and multitasking

• Excellent time management skills

• Ability to demonstrate/promote teamwork

• Ability to work well under pressure  

• Ability to plan, organize and coordinate activities