Choice Business Solutions

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN A BUSINESS  AS A SALES ASSOCIATE

PRIMARY OBJECTIVES 

THE ROLE IS COMMISIONED BASED AND IS SPLIT INTO 2 KEY AREAS, BUSINESS DEVELOPMENT AND ACCOUNT DEVELOPMENT. THIS MEANS WORKING WITH NEW CLIENTS TO MAKE SURE WE ARE COVERING THE BUSINESSES AT ALL LEVELS, ACROSS YOUR OWN REGION WITH THE  LINES OF BUSINESS WE OFFER.  THIS POSITION FORMS A PART OF THE CLIENT SERVICE TEAM,

DESCRIPTION OF MAIN DUTIES 

EACH PERSON IN THE CLIENT SERVICES TEAM HAS THEIR SPECIFIC GEOGRAPHIC REGION, TO ALLOW THEM TO REALLY UNDERSTAND AND IMMERSE THEMSELVES IN THE MARKET IN WHICH THEY OPERATE. PART OF THE ROLE WILL IS  RESEARCHING THE MARKET AND DEVELOPING STRONG RELATIONSHIPS WITH NEW CLIENTS. 

KEY RESPONSIBILITIES 

•  MEET SALES TARGET
• TO DEVELOP RELATIONSHIPS WITH SOME OF THE MOST SENIOR PEOPLE IN YOUR INDUSTRY 
• UNDERSTANDING NEW CLIENTS AND THE DIFFERENT AREAS INWHICH WE CAN HELP
• WORK WITH DIFFERENT AREAS OF THE BUSINESS TO CREATE THOUGHT PROVOKING EVENTS IN YOUR INDUSTRY 
• DAY TO DAY YOU WILL BE CALLING AND MEETING NEW AND EXISTING CLIENTS 

REQUIREMENTS 

KEY CHARACTERISTICS THAT WE LOOK FOR: 

·         SALES EXPERIENCE

·         ENTREPENURIAL MINDSET

·         CONFIDENT

·         MATURE

·         HIGH ENERGY

·         BRIGHT & ARTICULATE

·         HARDWORKING & RESILIENT

·         EXCELLENT COMMUNICATION SKILLS

·         INQUISITIVE 

MUST HAVES

·         RELIABLE INTERNET

·         SMARTPHONE

·         COMPUTER 

MOBILE ( OWN YOUR CAR)

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON…….WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY.  WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS' TEAM AS A STOREROOM SUPERVISOR.

A. EDUCATION/SPECIALISED SKILLS/TRAINING

a)      FIRST DEGREE IN LOGISTIC/SUPPLY CHAIN

b)      PROFICIENT IN USE OF COMPUTERS (EMPHASIS ON MICROSOFT EXCEL)

c)      INDUSTRIAL AND CUSTOMER RELATIONS TRAINING

d)      GOOD COMMUNICATIONS SKILLS

 B. EXPERIENCE/LEARNED DISCIPLINES

a)    ONE (1) YEAR EXPERIENCE IN THIS OR SIMILAR JOB

b)      WORKING KNOWLEDGE OF ACCOUNTING

c)      EXPERIENCE IN WAREHOUSE/INVENTORY MANAGEMENT

d)      EXPERIENCE IN ENVIRONMENTAL HEALTH AND SAFETY ISSUES

e)      KNOWLEDGE OF COMPANY PRODUCTS

 C. ROLE AND CORE FUNCTION OF JOB

THIS POSITION IS DIRECTLY RESPONSIBLE FOR THE STORAGE, DELIVERY AND SECURITY OF THE FINISHED PRODUCTS AS WELL AS THE OVERALL SUPERVISION OF THE WAREHOUSING, DELIVERY AND EXPORT ACTIVITIES.  THE POSITION IS ALSO RESPONSIBLE FOR ENSURING A HIGH LEVEL OF CUSTOMER SATISFACTION AS IT RELATES TO THE EFFICIENT DELIVERY OF GOODS ENSURING ENVIRONMENTAL HEALTH AND SAFETY AND 5S PRINCIPLES ARE ADHERED TO IN THE WORK AREAS.

D. DUTIES

a)      CO-ORDINATE THE RECEIVAL AND STORAGE OF FINISHED GOODS

b)      ENSURE THE ACCURATE AND TIMELY RECEIVAL, TRANSFER AND STORAGE OF PRODUCTS FROM THE PRODUCTION DEPARTMENT.

c)      ENSURES THAT PRODUCTS SELECTED AND DELIVERED TO CUSTOMERS ARE AS PER INVOICE

d)      ENSURES THAT PRODUCTS ARE DISPATCHED IN A TIMELY MANNER AND THAT SUCH PRODUCTS ARE AS PER THE REQUIREMENTS.

e)      ENSURE THAT THE WAREHOUSE OPERATIONS CONFORM TO THE COMPANY’S ENVIRONMENTAL HEALTH AND SAFETY AND 5S PRINCIPLES

f)       PREPARATION AND SUPPLY OF PRODUCTS

g)      DEVISES METHOD TO DEAL WITH THE SECURITY OF THE FINISHED GOODS.

h)      COORDINATES MONTHLY AND OTHER PERIODIC STOCK TAKING EXERCISES

i)       DELEGATES TASKS TO AND SUPERVISES WORKERS

j)       PREPARES WEEKLY PAYROLL

k)      RESPONSIBLE FOR LOCKING AND OPENING OF THE OFFICES AND THE WAREHOUSE

l)       PREPARATION AND SUPPLY OF EXPORT ORDERS

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS A HEAD CASHIER

JOB OBJECTIVE

• The Head Cashier is responsible for the collection and recording of all associated transactions /payments on behalf of the company, of payments made by Customers.

• The job holder is expected to positively impact the customer’s shopping experience through the provision of exemplary customer service and by effectively training, supervising and directing cashiers.

• It is also expected that the Head Cashier will make customer- oriented decisions in line with the company’s philosophies and business practices.

KEY FUNCTIONS AND DUTIES         

• Ensures that payments received are verified against amount on invoices.

• Ensures that are cheque payments received are authorized and accurate.

• Opens Cash Registers/functions daily according to established schedule.

• Balances and ensures that cash-floats are accurate at start- of- day.

• Ensure monies (Change) received from the Bank is accurate.

• Disburses cash to Cashiers as needed throughout the day.

• Resolves problems/issues involving Cash/ Register balances and receipts.

• Prepares and verifies Bank lodgments according to established procedures at the start of each day.

• Ensures adherence to requirements for customer transactions involving foreign currency.

• Ensures that there is an accurate filing system for invoices.

• Accurately codes and posts local suppliers’ invoices.

• Creates and maintains an accurate anD accessible filing system of suppliers’ records.

• Prepares cheque requisitions/vouchers for approved payments, prepares cheques, posts payment into system and reconciles local suppliers’ accounts.

• Researches where necessary and resolves accounts payable issues (Local Suppliers).

• Reviews and processes Utility Bills for all locations (Constant Spring Rd & Dunrobin Ave).

• Reviews and checks documents from Broker(s) for Container clearance and prepares requisite documents and cheques.

• Prepares detention deposit audit schedule.

• Performs data entry activities during promotional sales events.

• Assists with stocktaking activities.

• Performs functions of Relief Cashier during periods deemed to be necessary.

• Locates relevant invoices and prepares daily refund cheques for Cashiers.

• Ensures Cashiers’ reports at end of day check off are accurate.

• Receives and balances cash from vending machines.

• Develops and maintains good relationships with Suppliers and Customers, and provides appropriate customer service, internally and externally.

• Performs other related duties as assigned from time- to- time.

AUTHORITY /SUPERVISION EXERCISED

Cashiers

ACCOUNTABILITIES

Specific:

• As the Head Cashier, he/she is expected to handle and account for all monies and instruments received in a prompt, accurate and efficient manner.

• Accurately performs opening and /or closing functions of Cashier operations.

• Ensures that tasks accorded to the Cashiers are carried out in an accurate and responsible manner.

• Ensures that approval and authorization procedures are maintained by self and supervisees.

• Ensures that all required reports/spreadsheets are accurately prepared within the scheduled timeframes.

• Monitors lines forming at cashier /checkpoint and ensure customers’ waiting period is minimized.

• Ensures compliance with all established cash handling procedures (including foreign exchange and cash limits /Courier pick-ups) by self and supervisees.

• Ensures that custodial items (Cash, Stamps, Logbooks etc.) are properly handled and secured by self and supervisees.

• Maintains accurate records and files.

• Preparation of Cheques in a timely manner.

• Preparation of detention and deposit audit schedule

• Preparation and disbursement of daily refund cheque for Cashiers.

• Timely preparation of payments for utility bills.

• Performs Relief Cashier function in an accurate and efficient manner.

• Evaluate/appraise performance of assigned staff and submit completed evaluation in a timely manner according the established timeframes and guidelines.

General:

• Assist in the orientation and socialization of new and existing staff (Cashiers).

• Ensures that the company’s customer service standards are maintained.

• Ensures that all accounting/financial and departmental records are secure.

• Handles all company matters in an ethical and confidential manner.

JOB SPECIFICATION / COMPETENCIES

Required Qualifications:

• Professional accounting qualifications (CAT or ACCA-level 1)

• Training in Accounting would be an asset

• Strong analytical and problem solving skills - Skills in MS Office suite (Outlook, Excel, Word)

• Secondary Education with passes in at least five subjects including Accounts, Mathematics, English Language

• Required Experience:

• At least Three (3) years working experience in a similar position

• Required Testing

• Pre-employment medical screening, Random Drug & Alcohol Testing

Required Competencies:

• Good verbal and written communication skills - Demonstrated supervisory skills - Excellent mathematical and cash handling skills

• Computer knowledge and skills particularly Microsoft Office

• (Word and Excel).

• Proficiency with cash handling and cash register operations

• Good at problem solving and multitasking

• Excellent time management skills

• Ability to demonstrate/promote teamwork

• Ability to work well under pressure  

• Ability to plan, organize and coordinate activities

Job brief

As a Purchasing Manager you will be responsible for sourcing equipment, goods and services and managing vendors. The successful candidate will be able to perform strategic procurement activities across multiple categories of spend, search for better deals and find more profitable suppliers.

Responsibilities

• Develop, lead and execute purchasing strategies
• Track and report key functional metrics to reduce expenses and improve effectiveness
• Craft negotiation strategies and close deals with optimal terms
• Partner with stakeholders to ensure clear requirements documentation
• Forecast price and market trends to identify changes of balance in buyer-supplier power
• Perform cost and scenario analysis, and benchmarking
• Assess, manage and mitigate risks
• Seek and partner with reliable vendors and suppliers
• Determine quantity and timing of deliveries
• Monitor and forecast upcoming levels of demand

Requirements

• Proven working experience as purchasing manager, agent or officer
• Familiarity with sourcing and vendor management
• Interest in market dynamics along with business sense
• A knack for negotiation and networking
• Working experience of vendor management software
• Ability to gather and analyse data and to work with figures
• Solid judgement along with decision making skills
• Strong leadership capabilities
• BS degree in supply chain management, logistics or business administration

• Manage and oversee the entire Restaurant Operations
• Deliver Superior Guest Services
• Respond efficiently to Customer questions and Complaints
• Organize and supervise shifts
• Manage and lead staff
• Hire new employees
• Training and Evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Control cost and minimize waste
• Monitor Operations and initiate corrective actions
• Implement innovative strategies to improve productivity and meet quarterly sales targets.

• Minimum Associate Degree in Hospitality/ Business Management
• 3-5 years experience in a Supervisory/Management role
• Certification in Customer Service
• At least 3 years driving experience
• Familiarity with restaurant Aloha Software 
• Strong leadership, Motivational and People Skills
• Critical thinker and problem solving skills
• Team Player
• Takes initiative and be able to make on spot decisions
• Great Interpersonal and Communication Skills
• Computer Literate

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS A BACKEND DEVELOPER

We are looking for an analytical, results-driven Back-end Developer who will work with team members to troubleshoot and improve current back-end applications and processes. The Back-end Developer will use his or her understanding of programming languages and tools to analyze current codes and industry developments, formulate more efficient processes, solve problems, and create a more seamless experience for users. You should have excellent communication, computer, and project management skills.

To succeed as a Backend Developer, you should be focused on building a better, more efficient program and creating a better end-user experience. You should be knowledgeable, collaborative, and motivated.

Responsibilities:

·         Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.

·         Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.

·         Developing ideas for new programs, products, or features by monitoring industry developments and trends.

·         Recording data and reporting it to proper parties, such as clients or leadership.

·         Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.

·         Taking lead on projects, as needed.

Requirements:

·         Bachelor’s degree in computer programming, computer science, or a related field.

·         1 year experience in the field

·         Fluency or understanding of specific languages, such as React, HTML, CSS, Java, and operating systems is required.

·         Knowledge of both UXI & UI as well SQL is a distinct advantage

·         Strong understanding of the web development cycle and programming techniques and tools.

·         Focus on efficiency, user experience, and process improvement.

·         Excellent project and time management skills.

·         Strong problem solving and verbal and written communication skills.

·         Ability to work independently or with a group.

·         Willingness to sit at desk for extended periods.

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS A SALES MANAGER

QUALIFICATIONS, SKILLS & EXPERIENCE:

• BACHELOR DEGREE IN BUSINESS ADMINISTRATION OR A RELATED FIELD
• AT LEAST 2 YEARS PRIOR EXPERIENCE AS A SALES REPRESENTATIVE OR SALES MANAGER
• HIGHLY MOTIVATED WITH A GENUINE DRIVE TO SUCCEED.
• STRONG CREATIVE, ANALYTICAL AND ORGANIZATION SKILLS.
• DEMONSTRATES ABILITY TO COMMUNICATE, PRESENT AND INFLUENCE CREDIBILITY AND EFFECTIVENESS AT ALL LEVELS OF THE ORGANIZATION.
• CAPACITY TO WORK INDEPENDENTLY
• EXCELLENT MENTORING, COACHING AND PEOPLE MANAGEMENT SKILLS.
• METICULOUS ATTENTION TO DETAILS AND ACCURACY.
• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS
• HIGH DEGREE OF INTEGRITY.

• THE CORE RESPONSIBILITY OF THE SALES MANAGER IS TO MAXIMIZE THE POTENTIAL OF THE SALES DEPARTMENT, DEVELOP SALES PLANS AND INCREASE REVENUE GROWTH TARGETS BY KEEPING THE COMPANY COMPETITIVE AND INNOVATIVE.  

SPECIFIC DUTIES:

• DESIGN AND IMPLEMENT A STRATEGIC SALES PLAN TO INCREASE CURRENT CUSTOMER ORDERS AND EXPAND THE COMPANY’S CUSTOMER BASE

• ANALYZE SALES DATA AND RECOMMEND CHANGES OR IMPROVEMENTS FOR BETTER CUSTOMER SATISFACTION AND FUTURE REVENUE

• BUILD AND PROMOTE LONG-LASTING CUSTOMER RELATIONSHIPS BY PARTNERING WITH THEM AND UNDERSTANDING THEIR NEEDS

• PRESENT SALES, REVENUE/EXPENSES REPORTS AND REALISTIC FORECAST TO MANAGEMENT TEAM

• IDENTIFY EMERGING MARKETS AND MARKET SHIFTS WHILE BEING FULLY AWARE OF NEW PRODUCTS AND COMPETITION STATUS

• ACHIEVE GROWTH AND MEET SALES TARGETS BY SUCCESSFULLY MANAGING THE SALES DEPARTMENT TEAM

• MANAGE ORGANIZATIONAL SALES BY DEVELOPING A BUSINESS PLAN THAT COVERS SALES, REVENUE AND EXPENSE CONTROLS

• ESTABLISH SALES OBJECTIVES BY FORECASTING AND DEVELOPING ANNUAL SALES QUOTAS

• SET REVENUE AND SALES GOALS ON A MONTHLY, QUARTERLY, OR ANNUAL BASIS FOR THE SALES TEAM

• OVERSEE THE ACTIVITIES AND PERFORMANCE OF THE SALES TEAM

• TRAIN DEPARTMENT PERSONNEL IN ROLES AND RESPONSIBILITIES REGARDING THEIR POSITION

• DEVELOP THE SALES TEAM THROUGH MOTIVATION, COUNSELING AND PRODUCT KNOWLEDGE EDUCATION

• ATTENDING MEETINGS WITH CUSTOMERS ALONGSIDE SALES CONSULTANTS

• ANY OTHER DUTY THAT MAY BE ASSIGNED FROM TIME TO TIME.

 CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS A LOGISTICS MANAGER

QUALIFICATIONS, SKILLS & EXPERIENCE:

1. BACHELOR’S DEGREE IN LOGISTICS OR MANAGEMENT, WITH A MAJOR IN BUSINESS OR EQUIVALENT QUALIFICATION

2.       AT LEAST TWO YEARS’ PRIOR EXPERIENCE IN A SIMILAR ROLE AND INDUSTRY

3.       METICULOUS ATTENTION TO DETAILS AND ACCURACY

4.       PROFICIENT IN MS OFFICE AND INVENTORY MANAGEMENT SOFTWARE

5.       EXCELLENT TIME MANAGEMENT SKILLS

6.       EXCELLENT WRITTEN AND SPOKEN COMMUNICATION SKILLS

7.       GOOD LITERACY AND COMPUTER-RELATED SKILLS

8.       EXCELLENT DECISION MAKING AND PROBLEM SOLVING SKILLS

9.       HIGH DEGREE OF INTEGRITY

JOB SUMMARY:

THE CORE RESPONSIBILITIES OF THE LOGISTIC MANAGER ARE TO OVERSEE AND COORDINATE THE MOVEMENT, DISTRIBUTION AND STORAGE OF MATERIALS OF THE ORGANIZATION.

SPECIFIC DUTIES:

·         SCHEDULE AND TRACK INBOUND AND OUTGOING SHIPMENTS

·         USE IT SYSTEMS TO MANAGE STOCK LEVELS, DELIVERY TIMES AND TRANSPORT COSTS

·         EFFECTIVELY COORDINATE AND CONTROL THE ORDER CYCLE OF THE COMPANY

• LIAISE AND NEGOTIATE WITH SUPPLIERS
• ENFORCE SAFETY PROCEDURES IN ORDER TO EDUCATE AND PROTECT
• CONSISTENTLY MOTIVATE OTHER MEMBERS OF THE LOGISTICS TEAM
• PLAN ROUTES AND DIRECT ALL TRANSPORTATION ACTIVITIES AND LOAD SCHEDULING FOR MULTI-DROP DELIVERIES
• ALLOCATING AND RECORDING RESOURCES AND MOVEMENTS ON THE TRANSPORT PLANNING SYSTEM

·         ENSURE THAT ALL WORKERS IN THE SUPPLY CHAIN ARE WORKING EFFECTIVELY AND EFFICIENTLY TO ENSURE SMOOTH OPERATIONS

·         EFFECTIVELY MONITOR TRANSPORT COSTS

·         OVERSEE THE MONITORING AND REVIEW OF INFORMATION FROM MATERIALS AND EVENTS IN ORDER TO DETECT OR ASSESS PROBLEMS

·         DOCUMENT POLICIES AND PROCEDURES FOR LOGISTIC ACTIVITIES

·         PLAN AND IMPLEMENT MATERIAL FLOW MANAGEMENT SYSTEMS TO MEET PRODUCTION REQUIREMENTS

·         ENSURE CARRIER COMPLIANCE WITH COMPANY POLICIES OR PROCEDURES FOR PRODUCT TRANSIT OR DELIVERY

·         PERFORM DAY-TO-DAY ADMINISTRATIVE TASKS SUCH AS MAINTAINING INFORMATION FILES AND PROCESSING PAPERWORK

DEVELOP RISK MANAGEMENT PLANS TO ENSURE CONTINUITY OF SUPPLY IN EMERGENCY SCENARIOS

TRAIN DEPARTMENT PERSONNEL IN ROLES OR RESPONSIBILITIES REGARDING THEIR POSITIONS

ANY OTHER DUTY THAT MAY BE ASSIGNED FROM TIME TO TIME

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS A HUMAN RESOURCES QUALITY ASSURANCE OFFICER

MAIN DUTIES & RESPONSIBILITIES:

Monitoring & Coaching

• Conducts quality assurance evaluations conversations between clients and Frontline team members, which forms part of the team members’ continuous performance appraisal

• Continuously performs on- the- job observation /evaluation of Frontline team members

• Conducts CP-related training needs analysis of team members to identify training gaps

• Make recommendations to TLs for remedial competency assessment /development based on quality checks

• Conducting audits on all the processes using current repository of complaints to identify breakdowns and recommend quality control check points

• Propose CP process standards and create certification principles/guidelines to help achieve:
  - Family friendly compliance
  - Family friendly credit risk management
  - Hiring and promoting based on  differentiators

• Monitoring & Maintaining CP Standards – Developing criteria related to our differentiators for both people and process development.

• Responsible for Ideas Management -  Capturing, processing & rewarding ideas that will enhance the delivery of our differentiated Client Value Proposition (CVP)

• Continuously assess the QA form to ensure it is raising the bar of 's client care as well as meets and exceeds international industry standards.

Training

• Works closely with Frontline leadership to coordinate training programmes for team members based on competency gaps

• Ensure ’s quality assurance and Client Partnership training programmes are consistent with international best practices

• Produces training manuals/material as required

Research, Analysis & Reporting

• Conducts research to keep abreast of QA industry changes, best practices, standards and trends as it relates to CX performance monitoring and coaching

• Developing mechanisms  to measure and report how well the differentiators have permeated every aspect of CP delivery - "Family Experience" and Leadership and People Development

• Working closely with CHDT’s training team to conduct training needs analysis of team members to identify training gaps

• Provide Research and Analysis reports to support QA-related decision making in order to further ’s short, medium and long-term CP objectives.

• Designs, implements and maintains reporting frameworks to provide information on the CP competence of the team; highlighting the areas of strengths, weaknesses, opportunities and  threats and recommends ways to close gaps

• Recommends, tracks and reports on CP key performance indicators

• Delivers reports per timelines agreed and makes amendments to reports as required to improve decision-making capability

General

• Proposes new methods of inspiring team members and rewarding behavioural performance related to CP/ Differentiators

• Participates in or leads specific projects as assigned Performs any other task as required.

• Is engaged in the transformation process for the continuous improvement of  and its associated companies.

• Continually engages in learning and professional development relevant to this role.

EDUCATION, TRAINING & WORK EXPERIENCE REQUIRED:

• First Degree in Management, Finance or Human Resources. Good quantitative and analytical skills.

• Training and experience in Analysis and Reporting

• Certification as a professional trainer or in education would be an asset.  A basic understanding of adult learning theory. Maturity, good judgement, listening skills and the ability to relate to diverse groups of team members.

• Licensed by the Financial Services Commission, or a suitable candidate for licensing.

• In-depth knowledge of financial sector instruments, laws, regulations, ethics and professional jargon. Intimate knowledge of ’s products, policies & procedures and of our internal training programmes. Intimate knowledge of the local financial market operations, while exposure to international money markets would be a distinct asset.

• Excellent oral and written communication skills. Skilled in the use and interpretation of non-verbal communication.  Knowledge of a major foreign language would be an asset.

• An extensive background in providing excellent customer service using various communication channels – telephone, email, chats

• High level of proficiency in the use of computers, including databases, scheduling software, word-processing, spreadsheets and presentation programmes.

• Minimum of three years’ work experience in a similar supervisory/ quality capacity or in the direct provision of financial advisory and/or investment services via the telephone with a high level of individual performance.

• Research, report writing, and presentation skills

• Interpersonal/human relations skills and the ability to foster harmonious relations; able to engage cross-functional teams and individuals  across all levels

• Qualitative and quantitative analytical skills

• Advanced  proficiency  in Excel

• Quality Enhancement methodologies e.g. Six Sigma

• Talent for:

• Forward looking thinker, who actively seeks opportunities and proposes solutions

• Effective Collaboration

• Good leadership qualities with ability for self-motivation and achievement.

• Solution Oriented

• Sound Judgement

• Excellent Distinct display of initiative.

• Propensity for accuracy

AUTHORITY:

• To observe client interactions with Frontline team members

• To design  training programmes for specific groups as required

• To gather and collate information from internal and external sources, to provide a comprehensive assessment of service quality and team member performance.

• To gather  and collate information from internal and external sources to ensure that learning materials are relevant to current  guidelines

• To diagnose gaps in team member  performance levels through analysis of performance reports, on-the-job observations and provide feedback accordingly

• To determine training needs and learning objectives for training programmes as appropriate

• To administer assessment and evaluative exercises and tests

• To submit written results of participants performance (scores, competence) to team leaders and make recommendations for follow up.

• To identify and recommend seminar/courses/programmes which would enhance own on-the-job skills.

• To exercise ‘extreme’ creativity in exploring and/or innovating training materials/programmes.

• To recommend remedial training for a Team Member whose work is not at the required standard.

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS AN INVENTORY OFFICER

Under the supervision of the Chief Accountant, the successful candidate will be responsible

for ensuring that items are available when they are needed to satisfy the organization's

business needs, by maintaining an optimal inventory of goods and the accurate and timely

updating of records to reflect efficient stock levels.

He/she will also be required to

• Implement systems & processes that will ensure inventory accuracy is maintained to support the business

• Investigate and report all variances and discrepancies within the warehouse.

• Plan, Organize and lead annual and cycle counts as required

• Manage the inventory transfers processes between locations

• Analyze inventory movement to identify slow moving and obsolete stock

• Ensure all incoming products are received and managed according to company procedures

Qualifications/Requirement

• AAT/CAT Level 11 or equivalent

• Minimum of three (3) years’ experience in stock controls and inventory practices and processes in a retail industry

• Strong analytical and problem solving skills

• Excellent personal organization and time management skills

• Excellent verbal and written communication skills for a customer oriented working environment

• Possess the ability to work productively, efficiently & effectively in a fast paced environment

• whilst ensuring quality output

• Skills in MS Office suite (Outlook, Excel, Word)