Choice Business Solutions

Job brief

As a Purchasing Manager you will be responsible for sourcing equipment, goods and services and managing vendors. The successful candidate will be able to perform strategic procurement activities across multiple categories of spend, search for better deals and find more profitable suppliers.

Responsibilities

• Develop, lead and execute purchasing strategies
• Track and report key functional metrics to reduce expenses and improve effectiveness
• Craft negotiation strategies and close deals with optimal terms
• Partner with stakeholders to ensure clear requirements documentation
• Forecast price and market trends to identify changes of balance in buyer-supplier power
• Perform cost and scenario analysis, and benchmarking
• Assess, manage and mitigate risks
• Seek and partner with reliable vendors and suppliers
• Determine quantity and timing of deliveries
• Monitor and forecast upcoming levels of demand

Requirements

• Proven working experience as purchasing manager, agent or officer
• Familiarity with sourcing and vendor management
• Interest in market dynamics along with business sense
• A knack for negotiation and networking
• Working experience of vendor management software
• Ability to gather and analyse data and to work with figures
• Solid judgement along with decision making skills
• Strong leadership capabilities
• BS degree in supply chain management, logistics or business administration

• Manage and oversee the entire Restaurant Operations
• Deliver Superior Guest Services
• Respond efficiently to Customer questions and Complaints
• Organize and supervise shifts
• Manage and lead staff
• Hire new employees
• Training and Evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Control cost and minimize waste
• Monitor Operations and initiate corrective actions
• Implement innovative strategies to improve productivity and meet quarterly sales targets.

• Minimum Associate Degree in Hospitality/ Business Management
• 3-5 years experience in a Supervisory/Management role
• Certification in Customer Service
• At least 3 years driving experience
• Familiarity with restaurant Aloha Software 
• Strong leadership, Motivational and People Skills
• Critical thinker and problem solving skills
• Team Player
• Takes initiative and be able to make on spot decisions
• Great Interpersonal and Communication Skills
• Computer Literate

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS A BACKEND DEVELOPER

We are looking for an analytical, results-driven Back-end Developer who will work with team members to troubleshoot and improve current back-end applications and processes. The Back-end Developer will use his or her understanding of programming languages and tools to analyze current codes and industry developments, formulate more efficient processes, solve problems, and create a more seamless experience for users. You should have excellent communication, computer, and project management skills.

To succeed as a Backend Developer, you should be focused on building a better, more efficient program and creating a better end-user experience. You should be knowledgeable, collaborative, and motivated.

Responsibilities:

·         Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.

·         Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.

·         Developing ideas for new programs, products, or features by monitoring industry developments and trends.

·         Recording data and reporting it to proper parties, such as clients or leadership.

·         Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.

·         Taking lead on projects, as needed.

Requirements:

·         Bachelor’s degree in computer programming, computer science, or a related field.

·         1 year experience in the field

·         Fluency or understanding of specific languages, such as React, HTML, CSS, Java, and operating systems is required.

·         Knowledge of both UXI & UI as well SQL is a distinct advantage

·         Strong understanding of the web development cycle and programming techniques and tools.

·         Focus on efficiency, user experience, and process improvement.

·         Excellent project and time management skills.

·         Strong problem solving and verbal and written communication skills.

·         Ability to work independently or with a group.

·         Willingness to sit at desk for extended periods.

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS A SALES MANAGER

QUALIFICATIONS, SKILLS & EXPERIENCE:

• BACHELOR DEGREE IN BUSINESS ADMINISTRATION OR A RELATED FIELD
• AT LEAST 2 YEARS PRIOR EXPERIENCE AS A SALES REPRESENTATIVE OR SALES MANAGER
• HIGHLY MOTIVATED WITH A GENUINE DRIVE TO SUCCEED.
• STRONG CREATIVE, ANALYTICAL AND ORGANIZATION SKILLS.
• DEMONSTRATES ABILITY TO COMMUNICATE, PRESENT AND INFLUENCE CREDIBILITY AND EFFECTIVENESS AT ALL LEVELS OF THE ORGANIZATION.
• CAPACITY TO WORK INDEPENDENTLY
• EXCELLENT MENTORING, COACHING AND PEOPLE MANAGEMENT SKILLS.
• METICULOUS ATTENTION TO DETAILS AND ACCURACY.
• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS
• HIGH DEGREE OF INTEGRITY.

• THE CORE RESPONSIBILITY OF THE SALES MANAGER IS TO MAXIMIZE THE POTENTIAL OF THE SALES DEPARTMENT, DEVELOP SALES PLANS AND INCREASE REVENUE GROWTH TARGETS BY KEEPING THE COMPANY COMPETITIVE AND INNOVATIVE.  

SPECIFIC DUTIES:

• DESIGN AND IMPLEMENT A STRATEGIC SALES PLAN TO INCREASE CURRENT CUSTOMER ORDERS AND EXPAND THE COMPANY’S CUSTOMER BASE

• ANALYZE SALES DATA AND RECOMMEND CHANGES OR IMPROVEMENTS FOR BETTER CUSTOMER SATISFACTION AND FUTURE REVENUE

• BUILD AND PROMOTE LONG-LASTING CUSTOMER RELATIONSHIPS BY PARTNERING WITH THEM AND UNDERSTANDING THEIR NEEDS

• PRESENT SALES, REVENUE/EXPENSES REPORTS AND REALISTIC FORECAST TO MANAGEMENT TEAM

• IDENTIFY EMERGING MARKETS AND MARKET SHIFTS WHILE BEING FULLY AWARE OF NEW PRODUCTS AND COMPETITION STATUS

• ACHIEVE GROWTH AND MEET SALES TARGETS BY SUCCESSFULLY MANAGING THE SALES DEPARTMENT TEAM

• MANAGE ORGANIZATIONAL SALES BY DEVELOPING A BUSINESS PLAN THAT COVERS SALES, REVENUE AND EXPENSE CONTROLS

• ESTABLISH SALES OBJECTIVES BY FORECASTING AND DEVELOPING ANNUAL SALES QUOTAS

• SET REVENUE AND SALES GOALS ON A MONTHLY, QUARTERLY, OR ANNUAL BASIS FOR THE SALES TEAM

• OVERSEE THE ACTIVITIES AND PERFORMANCE OF THE SALES TEAM

• TRAIN DEPARTMENT PERSONNEL IN ROLES AND RESPONSIBILITIES REGARDING THEIR POSITION

• DEVELOP THE SALES TEAM THROUGH MOTIVATION, COUNSELING AND PRODUCT KNOWLEDGE EDUCATION

• ATTENDING MEETINGS WITH CUSTOMERS ALONGSIDE SALES CONSULTANTS

• ANY OTHER DUTY THAT MAY BE ASSIGNED FROM TIME TO TIME.

 CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS A LOGISTICS MANAGER

QUALIFICATIONS, SKILLS & EXPERIENCE:

1. BACHELOR’S DEGREE IN LOGISTICS OR MANAGEMENT, WITH A MAJOR IN BUSINESS OR EQUIVALENT QUALIFICATION

2.       AT LEAST TWO YEARS’ PRIOR EXPERIENCE IN A SIMILAR ROLE AND INDUSTRY

3.       METICULOUS ATTENTION TO DETAILS AND ACCURACY

4.       PROFICIENT IN MS OFFICE AND INVENTORY MANAGEMENT SOFTWARE

5.       EXCELLENT TIME MANAGEMENT SKILLS

6.       EXCELLENT WRITTEN AND SPOKEN COMMUNICATION SKILLS

7.       GOOD LITERACY AND COMPUTER-RELATED SKILLS

8.       EXCELLENT DECISION MAKING AND PROBLEM SOLVING SKILLS

9.       HIGH DEGREE OF INTEGRITY

JOB SUMMARY:

THE CORE RESPONSIBILITIES OF THE LOGISTIC MANAGER ARE TO OVERSEE AND COORDINATE THE MOVEMENT, DISTRIBUTION AND STORAGE OF MATERIALS OF THE ORGANIZATION.

SPECIFIC DUTIES:

·         SCHEDULE AND TRACK INBOUND AND OUTGOING SHIPMENTS

·         USE IT SYSTEMS TO MANAGE STOCK LEVELS, DELIVERY TIMES AND TRANSPORT COSTS

·         EFFECTIVELY COORDINATE AND CONTROL THE ORDER CYCLE OF THE COMPANY

• LIAISE AND NEGOTIATE WITH SUPPLIERS
• ENFORCE SAFETY PROCEDURES IN ORDER TO EDUCATE AND PROTECT
• CONSISTENTLY MOTIVATE OTHER MEMBERS OF THE LOGISTICS TEAM
• PLAN ROUTES AND DIRECT ALL TRANSPORTATION ACTIVITIES AND LOAD SCHEDULING FOR MULTI-DROP DELIVERIES
• ALLOCATING AND RECORDING RESOURCES AND MOVEMENTS ON THE TRANSPORT PLANNING SYSTEM

·         ENSURE THAT ALL WORKERS IN THE SUPPLY CHAIN ARE WORKING EFFECTIVELY AND EFFICIENTLY TO ENSURE SMOOTH OPERATIONS

·         EFFECTIVELY MONITOR TRANSPORT COSTS

·         OVERSEE THE MONITORING AND REVIEW OF INFORMATION FROM MATERIALS AND EVENTS IN ORDER TO DETECT OR ASSESS PROBLEMS

·         DOCUMENT POLICIES AND PROCEDURES FOR LOGISTIC ACTIVITIES

·         PLAN AND IMPLEMENT MATERIAL FLOW MANAGEMENT SYSTEMS TO MEET PRODUCTION REQUIREMENTS

·         ENSURE CARRIER COMPLIANCE WITH COMPANY POLICIES OR PROCEDURES FOR PRODUCT TRANSIT OR DELIVERY

·         PERFORM DAY-TO-DAY ADMINISTRATIVE TASKS SUCH AS MAINTAINING INFORMATION FILES AND PROCESSING PAPERWORK

DEVELOP RISK MANAGEMENT PLANS TO ENSURE CONTINUITY OF SUPPLY IN EMERGENCY SCENARIOS

TRAIN DEPARTMENT PERSONNEL IN ROLES OR RESPONSIBILITIES REGARDING THEIR POSITIONS

ANY OTHER DUTY THAT MAY BE ASSIGNED FROM TIME TO TIME

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS A HUMAN RESOURCES QUALITY ASSURANCE OFFICER

MAIN DUTIES & RESPONSIBILITIES:

Monitoring & Coaching

• Conducts quality assurance evaluations conversations between clients and Frontline team members, which forms part of the team members’ continuous performance appraisal

• Continuously performs on- the- job observation /evaluation of Frontline team members

• Conducts CP-related training needs analysis of team members to identify training gaps

• Make recommendations to TLs for remedial competency assessment /development based on quality checks

• Conducting audits on all the processes using current repository of complaints to identify breakdowns and recommend quality control check points

• Propose CP process standards and create certification principles/guidelines to help achieve:
  - Family friendly compliance
  - Family friendly credit risk management
  - Hiring and promoting based on  differentiators

• Monitoring & Maintaining CP Standards – Developing criteria related to our differentiators for both people and process development.

• Responsible for Ideas Management -  Capturing, processing & rewarding ideas that will enhance the delivery of our differentiated Client Value Proposition (CVP)

• Continuously assess the QA form to ensure it is raising the bar of 's client care as well as meets and exceeds international industry standards.

Training

• Works closely with Frontline leadership to coordinate training programmes for team members based on competency gaps

• Ensure ’s quality assurance and Client Partnership training programmes are consistent with international best practices

• Produces training manuals/material as required

Research, Analysis & Reporting

• Conducts research to keep abreast of QA industry changes, best practices, standards and trends as it relates to CX performance monitoring and coaching

• Developing mechanisms  to measure and report how well the differentiators have permeated every aspect of CP delivery - "Family Experience" and Leadership and People Development

• Working closely with CHDT’s training team to conduct training needs analysis of team members to identify training gaps

• Provide Research and Analysis reports to support QA-related decision making in order to further ’s short, medium and long-term CP objectives.

• Designs, implements and maintains reporting frameworks to provide information on the CP competence of the team; highlighting the areas of strengths, weaknesses, opportunities and  threats and recommends ways to close gaps

• Recommends, tracks and reports on CP key performance indicators

• Delivers reports per timelines agreed and makes amendments to reports as required to improve decision-making capability

General

• Proposes new methods of inspiring team members and rewarding behavioural performance related to CP/ Differentiators

• Participates in or leads specific projects as assigned Performs any other task as required.

• Is engaged in the transformation process for the continuous improvement of  and its associated companies.

• Continually engages in learning and professional development relevant to this role.

EDUCATION, TRAINING & WORK EXPERIENCE REQUIRED:

• First Degree in Management, Finance or Human Resources. Good quantitative and analytical skills.

• Training and experience in Analysis and Reporting

• Certification as a professional trainer or in education would be an asset.  A basic understanding of adult learning theory. Maturity, good judgement, listening skills and the ability to relate to diverse groups of team members.

• Licensed by the Financial Services Commission, or a suitable candidate for licensing.

• In-depth knowledge of financial sector instruments, laws, regulations, ethics and professional jargon. Intimate knowledge of ’s products, policies & procedures and of our internal training programmes. Intimate knowledge of the local financial market operations, while exposure to international money markets would be a distinct asset.

• Excellent oral and written communication skills. Skilled in the use and interpretation of non-verbal communication.  Knowledge of a major foreign language would be an asset.

• An extensive background in providing excellent customer service using various communication channels – telephone, email, chats

• High level of proficiency in the use of computers, including databases, scheduling software, word-processing, spreadsheets and presentation programmes.

• Minimum of three years’ work experience in a similar supervisory/ quality capacity or in the direct provision of financial advisory and/or investment services via the telephone with a high level of individual performance.

• Research, report writing, and presentation skills

• Interpersonal/human relations skills and the ability to foster harmonious relations; able to engage cross-functional teams and individuals  across all levels

• Qualitative and quantitative analytical skills

• Advanced  proficiency  in Excel

• Quality Enhancement methodologies e.g. Six Sigma

• Talent for:

• Forward looking thinker, who actively seeks opportunities and proposes solutions

• Effective Collaboration

• Good leadership qualities with ability for self-motivation and achievement.

• Solution Oriented

• Sound Judgement

• Excellent Distinct display of initiative.

• Propensity for accuracy

AUTHORITY:

• To observe client interactions with Frontline team members

• To design  training programmes for specific groups as required

• To gather and collate information from internal and external sources, to provide a comprehensive assessment of service quality and team member performance.

• To gather  and collate information from internal and external sources to ensure that learning materials are relevant to current  guidelines

• To diagnose gaps in team member  performance levels through analysis of performance reports, on-the-job observations and provide feedback accordingly

• To determine training needs and learning objectives for training programmes as appropriate

• To administer assessment and evaluative exercises and tests

• To submit written results of participants performance (scores, competence) to team leaders and make recommendations for follow up.

• To identify and recommend seminar/courses/programmes which would enhance own on-the-job skills.

• To exercise ‘extreme’ creativity in exploring and/or innovating training materials/programmes.

• To recommend remedial training for a Team Member whose work is not at the required standard.

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS AS AN INVENTORY OFFICER

Under the supervision of the Chief Accountant, the successful candidate will be responsible

for ensuring that items are available when they are needed to satisfy the organization's

business needs, by maintaining an optimal inventory of goods and the accurate and timely

updating of records to reflect efficient stock levels.

He/she will also be required to

• Implement systems & processes that will ensure inventory accuracy is maintained to support the business

• Investigate and report all variances and discrepancies within the warehouse.

• Plan, Organize and lead annual and cycle counts as required

• Manage the inventory transfers processes between locations

• Analyze inventory movement to identify slow moving and obsolete stock

• Ensure all incoming products are received and managed according to company procedures

Qualifications/Requirement

• AAT/CAT Level 11 or equivalent

• Minimum of three (3) years’ experience in stock controls and inventory practices and processes in a retail industry

• Strong analytical and problem solving skills

• Excellent personal organization and time management skills

• Excellent verbal and written communication skills for a customer oriented working environment

• Possess the ability to work productively, efficiently & effectively in a fast paced environment

• whilst ensuring quality output

• Skills in MS Office suite (Outlook, Excel, Word)

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN A BUSINESS ESTABLISHMENT AS A GROUP FINANCIAL CONTROLLER.

JOB DESCRIPTION

• Provides leadership in the development for the continuous evaluation of short and long-term strategic financial objectives.

• Possesses forecasting capability of financial performance of the business.

• Has full knowledge of ERP systems and financial ERP modules, such as Account Payables, Account Receivables, Payroll, General Ledger and Fixed Assets

• Ensures credibility of Finance group by providing timely and accurate analysis of budgets, financial trends and forecasts.

• Takes hands-on lead position of developing, implementing, and maintaining a comprehensive job cost system.

• Directs and oversees all aspects of the Finance & Accounting functions of the organization.

• Evaluates and advises on the impact of long range planning, introduction of new programs/ strategies and regulatory action.

• Possesses full understanding of cost accounting activities in a manufacturing environment.

• Has strong experience managing the P&L and all aspects of the financial statements from inventory, COGS, expenses, margins, cash flow, variances.

• Establishes and maintains strong relationships with senior executives so as to identify their needs and seek full range of business solutions.

• Provides executive management with advice on the financial implications of business activities.

• Manages processes for financial forecasting, budgets and consolidation and reporting to the Corporate Office.

• Provides recommendations to strategically enhance financial performance and business opportunities.

• Ensures that effective internal controls are in place and ensures compliance with GAAP and applicable federal, state and local regulatory laws and rules for financial and tax reporting.

ACADEMIC REQUIREMENTS:

• Degree level qualification in Accounting/ Finance or related field required

• ACCA qualification would be an asset

• Demonstrable previous experience in a similar or related role required

• Previous experience in a Global organization required

• Good written and verbal business English required

• Working experience with SAP systems including reporting preferred

• Intermediate proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) preferred

• Background in manufacturing industry preferred

CORE DUTIES AND RESPONSIBILITIES:

PLANNING AND FORECASTING:

• DEVELOPS STRATEGIC AND ANNUAL OPERATIONAL PLANS AND BUDGETS FOR THE MANUFACTURING, MARKETING AND LOGISTICAL OPERATIONS OF THE COMPANY AND GENERALLY OVERSEES THEIR PREPARATION AND IMPLEMENTATION TO ENSURE MAXIMUM CAPACITY UTILIZATION OF THE MANUFACTURING PLANT AND WAREHOUSING FACILITIES IN ORDER TO ACHIEVE THE COMPANY’S STRATEGIC, GROWTH AND PROFIT OBJECTIVES.

• WORKS WITH MD AND CFO TO ENSURE ADEQUATE FINANCING TO SUPPORT SHORT- AND LONG-TERM GOALS.

PRODUCTION AND PRODUCTIVITY:

• PROVIDES GENERAL OVERSIGHT OF ALL OPERATIONAL ACTIVITIES AND ASSURES SMOOTH FUNCTIONING AND, EFFICIENT COMPANY OPERATIONS;

• ASSURES PRODUCTION QUALITY AND ORGANISATIONAL STABILITY THROUGH DEVELOPMENT AND IMPLEMENTATION OF STANDARDS AND CONTROLS, SYSTEMS, POLICIES AND PROCEDURES, AND REGULAR EVALUATIONS;

• IDENTIFIES, ADOPTS AND ADAPTS TECHNOLOGICAL ADVANCES TO MEET THE COMPANY’S COMPETITIVE OBJECTIVES WITHIN THE MARKETPLACE;

• DIRECTS AND CO-COORDINATES PRODUCTION ACCORDING TO QUALITY AND QUANTITY SPECIFICATIONS WITHIN COST OBJECTIVES;

• OVERSEES THE DEVELOPMENT AND IMPLEMENTATION OF PRODUCTION PLANS ENSURING COORDINATION WITH MARKETING AND SALES PERSONNEL; THE PM AND CFO IN RESPECT OF REQUISITIONS FOR PROCUREMENT OF RAW MATERIALS AND PACKAGING; AND MANUFACTURING OF THE COMPANY’S RANGE OF PRODUCTS;

• LEADS THE IMPLEMENTATION OF NEW MANUFACTURING INITIATIVES, ENSURING STRATEGIC RESOURCE ALLOCATION AND APPLYING GOOD MANUFACTURING PRINCIPLES, LEADERSHIP, INTEGRATION OF PRODUCTION SYSTEMS AND TECHNIQUES FOR IMPROVED EFFICIENCIES AND ADHERENCE TO BEST PRACTICES;

• GUIDES THE DEVELOPMENT OF PROGRAMMES TO ACHIEVE QUALITY CERTIFICATION, SUCH AS HACCP AND/OR ISO.

HUMAN RESOURCE MANAGEMENT:

• WORKING WITH THE HRM, ASSURES A WORK ENVIRONMENT THAT RECRUITS, RETAINS, AND SUPPORTS QUALITY STAFF. ASSURES A ROBUST PROCESS FOR SELECTING, DEVELOPMENT, MOTIVATING, AND EVALUATING STAFF;

• ENSURES THAT ALL REPORTING DIVISIONS ARE PROPERLY STAFFED AND CO-ORDINATED TO PERFORM THEIR DUTIES EFFECTIVELY;

• PROVIDES STRONG LEADERSHIP TO EMPLOYEES, ENSURING HIGH MORALE, TEAM WORK AND GOOD EMPLOYEE RELATIONS, AT ALL LEVELS;

• SUPERVISES AND PROVIDES TECHNICAL GUIDANCE TO SUBORDINATES;

• IN LIAISON WITH THE HRM, APPRAISES PERFORMANCE OF SUBORDINATES;

REPORTING AND PROBLEM SOLVING:

• PREPARES AND SUBMITS DETAILED WEEKLY, MONTHLY, AND ANNUAL REPORTS TO THE MD ENSURING THAT THE MD IS FULLY INFORMED ON THE PROGRESS IN MEETING THE TARGETS IN THE ANNUAL OPERATIONAL PLAN;

• IDENTIFIES PROBLEMS AND OPPORTUNITIES AND ADDRESSES THEM; BRINGS THOSE WHICH ARE APPROPRIATE TO THE MD; AND, FACILITATES DISCUSSION AND DELIBERATION. 

MAIN DUTIES & RESPONSIBILITIES:

SALES:

• DOCUMENTS AND DRIVES PERSONAL SALES, MARKETING, AND PUBLIC RELATIONS ACTIVITIES,  TO MEET AGREED TARGETS FOR REVENUE AND MARKET SHARE THROUGH BUT NOT LIMITED TO:

1. SUPPORTING UNIT’S ACTIVITIES, AS REQUIRED.

2. REPRESENTING THE UNIT/COMPANY IN/AT COMMUNITY PROJECTS IN WHICH IT IS INVITED TO PARTICIPATE, AS ASSIGNED (E.G., GIVING BRIEF SPEECHES, MAKING PRESENTATIONS, ONE-OFF LECTURES).

• DRAFTS A PLAN FOR CLIENTELE DEVELOPMENT AND RELATIONSHIP, THAT IS IN ALIGNMENT WITH COMPANY’S MARKETING AND SALES STRATEGY, AND SUBMITS TO THE CORPORATE MANAGER FOR REVIEW AND APPROVAL.

• CREATES A NETWORK AND SOLICITS NEW BUSINESS FROM INDIVIDUALS, GROUPS AND COMPANIES, WITHIN THE COMMUNITIES SERVED BY THE BRANCH OR AGREED TERRITORY.

• LIAISES WITH THE RELEVANT COMPANY DEPARTMENTS/UNITS TO DEVELOP EFFECTIVE DELIVERY OF APPEALING PROMOTIONS.

• MAKES PRESENTATIONS TO CONTRACT CLIENTS FOR THE PRODUCTS/SERVICES OF COMPANY AND ITS SUBSIDIARIES.

PORTFOLIO MANAGEMENT:

• MANAGES THE COMPANY PORTION OF THE INVESTMENT PORTFOLIO OF INDIVIDUALS IN THE COMPANY’S PRIMARY CLIENT TARGET SEGMENT OF DESIGNATED HIGH NET WORTH (HNW) CLIENTS, IN ORDER TO MAXIMISE THEIR WEALTH, GUIDED BY AN INTIMATE KNOWLEDGE OF COMPANY GROUP OF COMPANIES PRODUCTS AND SERVICES,  KEEN MARKET ALERTNESS AND OTHER FINANCIAL PLANNING AND ADVISORY BEST PRACTICES, AS WELL AS THE LAW.

• PROVIDES FINANCIAL ADVICE TO BOTH ASSIGNED AND AD HOC POTENTIAL CLIENTS THAT EXCITES, EMPOWERS AND GUIDES HIM/HER/THEM IN PLANNING THEIR FINANCIAL PORTFOLIOS TO ACHIEVE THEIR FINANCIAL GOALS, THROUGH BUT NOT LIMITED TO THE FOLLOWING ACTIVITIES:

1. INTERVIEWS THE CLIENT TO ENSURE THERE IS A CLEAR PICTURE OF THE CLIENT’S FINANCIAL SAVVY, STATUS AND GOALS (E.G. CURRENT FINANCIAL POSITION, EXISTING OBLIGATIONS, UNDERSTANDING OF FINANCIAL CONCEPTS, LEVEL OF RISK TOLERANCE, UNDERSTAND THE RISK INVOLVED IN MAKING INVESTMENTS THREATS/OPPORTUNITIES).

2. EXPLORES INVESTMENT OPTIONS TO HELP GUIDE THE CLIENT MAKE APPROPRIATE CHOICES (E.G. THE OPTIMUM INVESTMENT ALLOCATION, DURATION, FLEXIBILITY IN INSTRUMENTS)  WITH AN EMPHASIS ON THE USE OF THE PRODUCTS/SERVICES OF COMPANY AND ITS SUBSIDIARIES.

3. DISTINGUISHES AND EXPLAINS THE DIFFERENCES BETWEEN THE PRODUCTS/SERVICES OF COMPANY GROUP OF COMPANIES WITH THAT OF PERCEIVED COMPETITORS.

4. DISCLOSES REQUIRED COMPANY INFORMATION TO CLIENT (E.G. INTEREST IN OTHER FINANCIAL INSTITUTIONS) AND HAS CLIENT DO THE SAME IN ORDER TO FACILITATE THE BUSINESS RELATIONSHIP.

5. NEGOTIATES INTEREST RATES WITH CLIENTS BASED ON APPROVED PRE-DETERMINED BANDS.

• DOCUMENTS THE CLIENT’S INVESTMENT POLICY STATEMENT (IPS) AND TAKES STEPS TO COMMENCE AND FACILITATE THE REQUIRED PROGRAMME OF ACTION.

• KEEPS ABREAST OF  AND ANALYSES INTERNAL AND EXTERNAL, LOCAL AND INTERNATIONAL FACTORS LIKELY TO POSE “THREATS” OR “OPPORTUNITIES FOR THE CLIENTS, AND ACTIVELY MANAGES THE CLIENTS PORTFOLIO THROUGH THE FOLLOWING:

1. MONITORS THE ECONOMIC CLIMATE IN ORDER TO BE ABLE TO RECOMMEND TACTICAL RESPONSES TO CLIENTS.

2. NOTES HOW INTERNAL FACTORS WITHIN THE COMPANY GROUP OF COMPANIES MAY POTENTIALLY AFFECT THE CLIENTS’ PORTFOLIOS.

3. KEEPS ABREAST OF THE PERFORMANCE OF COMPANY'S PRODUCTS IN THE MARKETPLACE.

4. ESTABLISHES A WORKING RELATIONSHIP WITH OTHER PROVIDERS IN THE FINANCIAL SECTOR, IN ORDER TO KEEP ABREAST OF CHANGES AND TO BE ABLE TO EXPEDITE RESOLUTION OF CLIENTS’ ISSUES.

5. STAYS UP-TO-DATE ON THE RANGE AND FEATURES OF FINANCIAL OFFERINGS BEING MADE TO THE INVESTING PUBLIC.

6. INTERPRETS MARKET EVENTS AND THEIR IMPACT ON THE CLIENT’S INVESTMENT.

7. RECEIVES TRADING AND OTHER BUSINESS INSTRUCTIONS FROM THE HEAD OFFICE AND INCORPORATES IN CLIENTS’ PORTFOLIO STRATEGIES.

8. REVIEWS THE CLIENT’S PORTFOLIO AS REQUIRED BY MARKET CONDITIONS, ON THE CLIENT’S REQUEST, OR WITHIN THE AGREED TIMEFRAME SPECIFIED IN THE CLIENT’S IPS.

9. RECOMMENDS ACTION TO BE TAKEN BY THE CLIENT (E.G. HOLD/SELL/BUY, ADD NEW INSTRUMENT, CHANGE TIMEFRAME, REDEFINE GOAL), DISCUSSES THE OPTIONS AND/OR COACHES AS REQUIRED, AND MAKES AGREED ADJUSTMENTS.

• IN THE ABSENCE OF THE CLIENT OR HIS/HER REPRESENTATIVE, ACTS INDEPENDENTLY TO PROTECT THE CLIENT’S PORTFOLIO, AND ADVISES THE CLIENT ACCORDINGLY, GUIDED BY FINANCIAL PLANNING AND ADVISORY BEST PRACTICE, COMPANY POLICIES AND THE LAW.

• MEETS WITH THE HNW CLIENTS ON THEIR REQUEST AND/OR BY APPOINTMENT TO PROVIDE BOTH RESPONSIVE AND PROACTIVE SERVICE (E.G. TO UPDATE THEM ON NEW PRODUCTS/SERVICES, NEW RATES AND FINANCIAL MARKET DEVELOPMENTS THAT MAY BE OF INTEREST TO THE CLIENT).

• REFERS THE CLIENT TO EXTERNAL EXPERTISE, PREFERABLY AMONG COMPANY’S BUSINESS PARTNERS, AS IS NECESSARY AND FOLLOWS-UP ON REFERRAL TO ENSURE CLIENT’S NEED WAS MET, OR TAKES APPROPRIATE ACTION TO RE-DIRECT CLIENT.

• LIAISES WITH INTERNAL DEPARTMENTS AND EXTERNAL FINANCIAL AGENCIES TO HELP TO CLARIFY AND/OR RESOLVE ISSUES LIKELY TO IMPACT THE CLIENT’S FINANCIAL PLAN, AS IS WARRANTED.

• MONITORS THE HAPPENINGS IN OTHER COMPANIES WHERE THE CLIENT HAS FINANCIAL INTEREST FOR ISSUES OR EVENTS LIKELY TO IMPACT THE CFP AND CONTACTS THE CLIENT AS IS APPROPRIATE.

• REVIEWS AND IDENTIFIES BASIC GAPS IN CLIENT'S ENTIRE PORTFOLIO AND MAKE RECOMMENDATIONS TO THE CLIENT ACCORDINGLY, OR ON THE CLIENT’S REQUEST.

• REPORTS ON THE PORTFOLIO PERFORMANCE OF CLIENT’S TO THE MANAGER, CLIENT PORTFOLIO AND INVESTMENT STRATEGIES ON A MONTHLY BASIS, IDENTIFYING ANY OPPORTUNITIES AND SEEKING GUIDANCE TO IMPROVE PERFORMANCE

• CONDUCTS PORTFOLIO RE-BALANCING, AT A MINIMUM ANNUALLY BUT AS OFTEN AS REQUIRED

CLIENT MANAGEMENT:

• SERVE AS ONE OF THE PERSONS TO PROSPECT FOR NEW BUSINESS AMONG POTENTIAL HNW CLIENTS, TO HELP MEET THE COMPANY GROUP OF COMPANIES’ OBJECTIVES FOR REVENUE AND MARKET-SHARE, WHILE OBSERVING THE LIMITS FOR RISK EXPOSURE AND BUSINESS INTEGRITY.

• WITH THE ASSISTANCE OF THE UNIT’S ADMINISTRATIVE SUPPORT, GENERATES REPORTS ON THE CLIENT’S ACCOUNT FOR THE CLIENT AND/OR MANAGEMENT, AS REQUIRED, AND HEARS, HELPS TO DEFINE AND TO ADDRESS CLIENT CONCERNS, ESCALATING THE SITUATION ONLY AS IS REQUIRED. O IDENTIFIES “SPECIAL CASES” (E.G.  DUE TO AGE, HEALTH STATUS, FINANCIAL STATUS, DISTANCE FROM BRANCH), INITIATING ACTION TO ELIMINATE OR MITIGATE ANY OBSTACLES FACED BY THEM, INCLUDING REFERRING THEM  TO THE CORPORATE MANAGER OR CLIENT CARE SPECIALIST AS IS APPROPRIATE.

• ACTS AS ONE OF THE MEDIA FOR DISSEMINATING AUTHORISED INFORMATION TO CLIENTS.

GENERAL:

• ATTENDS MEETINGS WITH MANAGER, CLIENT PORTFOLIO AND INVESTMENT STRATEGIES AND GROUP PRODUCT PORTFOLIO MANAGER MONTHLY, OR AS REQUIRED

• ATTENDS TRAINING SESSIONS TO EQUIP WITH REQUISITE KNOWLEDGE TO EXECUTE RESPONSIBILITIES

• WITH THE SUPPORT OF THE UNIT’S ADMINISTRATIVE SUPPORT, PROCESSES CLIENTS' REQUEST (SIMPLE/COMPLEX) IN ACCORDANCE TO COMPANY STANDARDS

• MANAGES THE COF OF ASSIGNED CLIENT PORTFOLIO  

• PERFORMS ANY OTHER DUTIES ASSIGNED O PROMOTES THE COMPANY’S PHILOSOPHY OF THE VISION OF LOVE AND ITS UNIQUE CULTURE.

• IS ENGAGED IN THE TRANSFORMATION PROCESS FOR THE CONTINUOUS IMPROVEMENT OF THE COMPANY AND ITS ASSOCIATED COMPANIES.

EDUCATION, TRAINING & WORK EXPERIENCE REQUIRED:

• FIRST DEGREE IN MANAGEMENT, FINANCE, ECONOMICS OR MARKETING. GOOD QUANTITATIVE AND ANALYTICAL SKILLS.

• CERTIFIED FINANCIAL PLANNER (CFP) OR IN PURSUIT OF THE CERTIFICATION, OR ITS EQUIVALENT.

• LICENSED BY THE FINANCIAL SERVICES COMMISSION, OR A SUITABLE CANDIDATE FOR LICENSING.

• IN-DEPTH KNOWLEDGE OF FINANCIAL SECTOR INSTRUMENTS, LAWS, REGULATIONS, ETHICS AND PROFESSIONAL JARGON.

COMPANY’S FINANCIAL PLANNING SERVICES (FPS) LEVEL II CERTIFICATE AND CERTIFICATION IN PORTFOLIO PLANNING. INTIMATE KNOWLEDGE OF THE LOCAL FINANCIAL MARKET OPERATIONS, WHILE EXPOSURE TO INTERNATIONAL MONEY MARKETS WOULD BE A DISTINCT ASSET.

• EXCELLENT ORAL AND WRITTEN COMMUNICATION SKILLS. SKILLED IN THE USE AND INTERPRETATION OF NON-VERBAL COMMUNICATION. KNOWLEDGE OF A MAJOR FOREIGN LANGUAGE WOULD BE AN ASSET.

• HIGH LEVEL OF PROFICIENCY IN THE USE OF COMPUTERS, INCLUDING DATABASES, SCHEDULING SOFTWARE, WORDPROCESSING, SPREADSHEETS AND PRESENTATION PROGRAMMES.  

• MINIMUM OF FIVE YEARS’ WORK EXPERIENCE IN A SIMILAR CAPACITY (IN THE DIRECT PROVISION OF FINANCIAL ADVISORY AND/OR INVESTMENT SERVICES). A TRACK RECORD OF SUCCESSFUL FINANCIAL MANAGEMENT IS CRITICAL.

• PROVEN TRACK RECORD OF SALES PERFORMANCE AND CLIENT PORTFOLIO PERFORMANCE