Choice Business Solutions

Choice Business Solutions believes there is no wrong person…….We know that everyone is unique and talented in their own way.  We are seeking the RIGHT individual to join a leading financial entity as a Part-Time Teller.

The RIGHT candidate will:

• Prepare Suspicious Transactions Report for submission to the Compliance Unit as required
• Control and manage assigned cash by following the Society’s established security procedures and ensuring that assigned cash till is balanced daily and any differences located/ reported within established deadlines.
• Participate in all refreshers, reviews or courses for policies, procedures, system and method updates and regulations as required.
• Adhere to all policies, legal and regulatory controls and procedures
• Assist in the maintenance of the ATM, including replenishment, posting of deposits, payments etc.
• Be knowledgeable  of roles and responsibilities within the branch in order to direct inquiries and /or referrals to the most appropriate branch personnel
  Present himself/herself in a confident manner and work without needing direct supervision. Says ‘no’ in the face of unreasonable demands

Qualification and Experience

• Minimum of six (6) CXC or O level passes OR Diploma in Business Administration, Accounting or equivalent
• Experience in Basic Accounting
• Experience in providing excellent customer service

• Experience in working in a fast pace environment
• Experience in handling and counting monies
• Experience in the balancing and reconciliation of accounts
• Proficient in Microsoft Office Suite
• Ability to work in a team
• Ability to work outside of usual working hours to meet targets

 The RIGHT candidate must:

• Be sociable
• Have good organizational skills
• Possess excellent communication skills
• Be reliable and honest
• Be energy driven
• Self-motivated
• Be able to work independently
• Possess excellent integrity
• Possess excellent customer service techniques

Choice Business Solutions believes there is no wrong person…….We know that everyone is unique and talented in their own way.  We are seeking the RIGHT individual to join an outstanding company as a Programme & Logistics Coordinator, in the Parish of Manchester.

The RIGHT candidate must be able to:

• Coordinate all logistics relating to the arrival of new volunteers
• Manage all office related resources and supplies
• Facilitate orientation for new volunteers
• Perform all administrative duties for the organization
• Plan and execute all special programmes/projects and events
• Conduct research for the organization
• Coordinate the customer service strategy for the organization
• Conduct researches independently
• Provide enthusiasm with the working environment, as well as with different cultures, and relish the opportunity to work in a challenging environment

Qualification and Experience:

• Bachelor of Science Degree in International Relations, Development Studies, Business Administration, Management, Research, Social Work, Psychology or equivalent
• Minimum of two (2) years of experience in the related field
• Fluent in English (both spoken and written)
• Certificate/Training in Events Planning an asset
• Ability to speak Spanish, is an asset

 Other Requirements

• Experience in designing  newsletters, flyers, brochures and preparing annual reports In-depth knowledge of Microsoft Office Suite
• Experience in using the main social media platforms (Instagram, Facebook, YouTube and twitter)
• Experience in delivering quality customer service
• Ability to work independently and in a team
• Ability to conduct orientation with new volunteers/members of staff
• Ability to conduct research on behalf of the organization
• Applicant must reside in the Parish of Manchester, or be willing to relocate.

The RIGHT candidate must:

• Have a sociable personality with excellent customer service skills
• Be able to work independently
• Have excellent  time management skills
• Be a pro-active, analytical and strategic thinker
• Be able  to work well with diverse groups of people with a clear vision of the organization’s needs
• Be able to work well in a team
• Be creative and self-motivated

Choice Business Solutions believes there is no wrong person…….We know that everyone is unique and talented in their own way.  We are seeking the RIGHT individual to join a leading multi-address organization in the financial industry as LEARNING & DEVELOPMENT OFFICER

The RIGHT candidate must be able to: 

• Develop and conduct functional training programmes for major areas identified within the organization.
• Conduct onsite training and observational coaching at branch addresss as required and monitor transfer of learning.
• Participate in the needs analysis and assessment process, identify performance gaps and
• proactively recommend and develop learning solutions to close these gaps.
• Monitor and maintain learning and development records for Team Members to
• include internal and external training programmes of career and development plans.
• Monitor and review the progress of trainees utilizing reinforcement and measurement
• methodologies in partnership with Managers and provide feedback and support to
• enable the transfer of learning to performance on the job.
• Assist in the development and implementation of learning evaluation metrics to assess the impact of learning and development initiatives.

  QUALIFICATION & EXPERIENCE:

• First Degree in Business Administration, Human Resources, Education or related
• field.
• Minimum of three (3) years’ experience as a Trainer or Teacher for Adult Learners,
• preferably within a financial institution.
• Diploma in Teacher Education or Training Certification would be an asset.

The RIGHT candidate must:

• Have knowledge of Teller Operations, Loan Processing, and Customer Service Activities.
• Be highly computer literate with proven skills in Microsoft Office Suite, e-learning/web-based systems. Knowledge of Learning Systems (SkillSoft, Harvard Manage Mentor etc) will be a distinct advantage.
• Have high energy, enthusiasm and a motivational training style.
• Possess knowledge and experience in adult learning and development practice and methods, building and delivering training curriculum, instructional design, guides, lesson  plans, needs assessment, gap analyses and evaluation.

Choice Business Solutions believes there is no wrong person…….We know that everyone is unique and talented in their own way.  We are seeking the RIGHT individual to join an outstanding company as a Pest Control Technician.

The RIGHT candidate must be able to:

• Call at customers sites at regular intervals as directed by the Customer Service Manager/Service Coordinator
• Ensure that the proper proportions of chemical is mixed, and efficiently applied to the surface or placed (in the case of baiting) safely.
• Ensure that all Electronic Fly Catchers and other units eg Bait stations and Traps serviced are in full working order, clean and contain the appropriate preparation.
• Install or remove products as required by the Customer Service Manager/Service Coordinator. A service card and Installation or removal sheets will accompany all such work.
• Ensure that the customer’s site is left clean, tidy and all service waste/packaging is removed upon completion of the job and disposed of safely.
• Ensure that the customers’ signature is obtained on each service visit and on the installation/removal service card.
• Carry out any urgent servicing of all Washroom or Pest Control products as may be required from time to time and ensure that the customer signature is collected on the service card and or Service Report.
• Organize, in conjunction with the Customer Service Manager/Supervisor, your own service area to achieve maximum efficiency within each service route.
• Accurately maintain service records and make returns as required by the Supervisor / Customer Service Manager.
• Carry out servicing, installations or removals on other service areas within the branch as required from to time to time.
• Keep the company vehicle in a clean condition (inside and out) and make weekly checks of tire pressures, oil & water levels. All defects must be reported immediately to the Customer Service Manager/Service Coordinator.
• Drive the vehicle within the confines of the law, and to maintain a current valid driver’s license.
• Wear the issued uniform at all times, keep in a clean & tidy condition.
• Ensure that personal protective clothing or equipment issued to you is worn and maintained in a clean, useable and safe condition and to report any defects immediately for rectification.
• Be aware of the Health & Safety requirements as laid down in the Health & Safety Policy and your own personal responsibilities within the Health & Safety Policy.
• Immediately report any hazardous site conditions, incidents or accidents to the Customer Service Manager in line with current policy
• Ensure that any chemicals issued are handled, stored & disposed of correctly in line with Divisional requirements.
• Contact the branch for messages at least twice per day
• Attend any team meetings or training sessions as required
• Provide enthusiasm with the working environment, as well as with different cultures, and relish the opportunity to work in a challenging environment

Qualification and Experience:

• Diploma in Agriculture or Construction Sciences
• Minimum of two (2) years of experience in the related field
• Minimum Grade 3 in CXC Mathematics
• Holder of a Valid General Driver’s License
• Pesticides Control Authority Applicator Certification (an asset)

Other Requirements:

• Able to operate a hand and larger power drills
• Able to handle chemicals (No Sinus or allergy issues)
• Able to work with small to medium size water pumps
• Works well with his or her hands
• Able to drive a van 3000cc or more.
• Able to fill out a form legible for persons to read.
• Has good diction to communicate with customers

The RIGHT candidate must:

• Be able to work independently as well as in a team
• Have excellent time management skills
• Be able to work well with diverse groups of people with a clear vision of the organization’s needs

Choice Business Solutions believes there is no wrong person…….We know that everyone is unique and talented in their own way.  We are seeking the RIGHT individual to join a leading financial entity as an Executive Assistant.

The RIGHT candidate will:

• Effectively manage (contractual) supply and payment arrangements among internal and external suppliers (caterers, salary surveys, staff satisfaction surveys and our internal Office Services Dept.)
• Receive telephone calls, responds or and appropriately routes for action
• Prepare correspondence to internal and external parties as directed
• Respond to all requests within one working day by email or telephone
• Identify activities required and assign/schedule required activities within two days of request
• Follow up on requests to ensure completion within target or promised time frame
• Escalate issues that require emergency attention or that are at risk for late completion
• Report to requestor on the status of requests – meet response requirements standards
• Record minutes effectively and efficiently
• Prepare, review, appropriate communication (to staff) and staff requests as required by HR and Security Executive and the Assistant General Manager
• Demonstrate customer care and continuously seeking to improve service delivery

Qualification and Experience

• First Degree in Business Administration or its equivalent
• Certificate in Secretarial Training from a recognized institution
• Certificate in Supervisory Management from a recognized institution
• Minimum of three (3) administrative/secretarial support at a senior level

Other Requirements:

• Experience in generating reports on clients’ accounts for the Client and/or Management as required
• Identify and exploit formal and informal professional improvement opportunities on a regular basis as agreed in the personal performance plan
• Act as an inter and intra-department liaison to ensure effective development and dissemination of communication among HR stakeholders
• In-depth knowledge of financial sector instruments, laws, regulations, ethics and professional jargon
• High level of proficiency in the use of computers, including databases, scheduling software, word processing, spreadsheets, and presentation programmes
• Assist in providing coaching and development for all reportees, including the preparation of individual development plans and IBSC’s to ensure that team members are engaged and motivated for the duties assigned

The RIGHT candidate must:

·         Be sociable

·         Have good organizational skills

·         Possess excellent communication skills

·         Be reliable and honest

·         Be energy driven

·         Self-motivated

·         Be able to work independently but is also a strong team player

·         Possess excellent integrity

·         Possess strong leadership qualities

Choice Business Solutions believes there is no wrong person…….We know that everyone is unique and talented in their own way.  We are seeking the RIGHT individual to join a leading multi-address organization in the financial industry as EMPLOYEE & INDUSTRIAL RELATIONS MANAGER.

The RIGHT candidate must be able to: 

• Arrange and schedule meetings between grieving workers, managers, supervisory personnel and union representatives in an effort to resolve grievances and disputes.
• Conduct Disciplinary Hearings, recommend and when necessary administer disciplinary sanctions.
• Advise managers and staff in the organization on matters relating to staff and labour issues, policies and practices at the work place.
• Coordinate wage negotiation strategy and plans and prepare documents for discussion and approval of the Senior Management Team.
• Conduct compensation surveys for the organization, analyze the data and make recommendations based on findings.
• Lead the negotiations on behalf of Management with unionized employees and their
• representatives.

QUALIFICATION & EXPERIENCE:

• B.Sc. Human Resources, Business Administration or equivalent.
• Minimum of five (5) years’ progressively responsible industrial relations experience with three (3) years at the management level.
• Certification in Industrial Relations

The RIGHT candidate must:

• Have thorough knowledge of practices and principles pertaining to the industrial relations profession with a proven track record for keeping current with employee and industrial relations trends.
• Possess excellent conflict resolution, arbitration, collaboration and consultative skills with proven ability to effectively manage adversarial and confrontational situations.
• Have excellent knowledge of the collective bargaining process with extensive experience in negotiating labour contracts and the administration of collective labour agreements.

Choice Business Solutions believes there is no wrong person…….We know that everyone is unique and talented in their own way.  We are seeking the RIGHT individual to join an outstanding and reputable organization as  a Merchandising Supervisor in Montego Bay, St. James.

The RIGHT candidate must be able to:

• Monitor Merchandisers to ensure they are at assigned addresss and re-route as required due to short staffing or to ensure optimal use of personnel  
• Establish and maintain excellent service relationships with store personnel to assist in sale and promotion of company products
• Execute promotions/banding planned by respective Brand Managers, Marketing Manager and Merchandising and Promotions (MAP) Manager (working weekends and holidays where required).
• Prepare monthly and other periodic reports as required and submit same in a timely manner
• Provide market feedback to management team – brand performance, competitive data, promotional activities in the trade
• Monitor assigned company sponsored events
• Establish and maintain excellent service relationships with store personnel to assist in the sale and promotion of company’s products
• Manage the specific merchandising department in the absence of the Trade Manager
• Supervize Merchandisers in assigned area to ensure the proper representation of company’s brands in the trade

 Qualification and Experience:

• Diploma / Associate Degree in Marketing or related discipline
• Minimum of 3 years’ experience in Marketing or Sales or Merchandising
• Valid Food Handler’s Permit

 Other Requirements:

• May be required to work beyond normal working hours including weekends and holidays.
• Must have a working Motor Vehicle and a valid Driver’s License

The RIGHT candidate must:

• Be passionate and creative
• Possess excellent customer service skills
• Possess excellent negotiation skills
• Be an excellent team player
• Possess sound problem solving, organizational and coordinating skills
• Have the ability to effectively communicate, orally and in writing
• Be Able to meet deadlines
• Have well developed interpersonal skills