Choice Business Solutions

Choice Business Solutions believes there is no wrong person…….We know that everyone is unique and talented in their own way.  We are seeking the RIGHT individual to join a leading financial entity as an Executive Assistant.

The RIGHT candidate will:

• Effectively manage (contractual) supply and payment arrangements among internal and external suppliers (caterers, salary surveys, staff satisfaction surveys and our internal Office Services Dept.)
• Receive telephone calls, responds or and appropriately routes for action
• Prepare correspondence to internal and external parties as directed
• Respond to all requests within one working day by email or telephone
• Identify activities required and assign/schedule required activities within two days of request
• Follow up on requests to ensure completion within target or promised time frame
• Escalate issues that require emergency attention or that are at risk for late completion
• Report to requestor on the status of requests – meet response requirements standards
• Record minutes effectively and efficiently
• Prepare, review, appropriate communication (to staff) and staff requests as required by the           Group HR and Security Executive and the Assistant General Manager
• Demonstrate customer care and continuously seeking to improve service delivery

Qualification and Experience

• First Degree in Business Administration or its equivalent
• Certificate in Secretarial Training from a recognized institution
• Certificate in Supervisory Management from a recognized institution
• Minimum of three (3) administrative/secretarial support at a senior level

Other Requirements:

• Experience in generating reports on clients’ accounts for the Client and/or Management as required
• Identify and exploit formal and informal professional improvement opportunities on a regular basis as agreed in the personal performance plan
• Act as an inter and intra-department liaison to ensure effective development and dissemination of communication among Group HRD’s stakeholders
• In-depth knowledge of financial sector instruments, laws, regulations, ethics and professional jargon
• High level of proficiency in the use of computers, including databases, scheduling software, word processing, spreadsheets, and presentation programmes
• Assist in providing coaching and development for all reportees, including the preparation of individual development plans and IBSC’s to ensure that team members are engaged and motivated for the duties assigned

The RIGHT candidate must:

• Be sociable
• Have good organizational skills
• Possess excellent communication skills
• Be reliable and honest
• Be energy driven
• Self-motivated
• Be able to work independently but is also a strong team player
• Possess excellent integrity
• Possess strong leadership qualities

Choice Business Solutions believes there is no wrong person…….We know that everyone is unique and talented in their own way.  We are seeking the RIGHT individual to join an outstanding company as an Employee Engagement and Industrial Relations Officer.

The RIGHT candidate must be able to:

• Directs the industrial relations activities within the organization to ensure consistent and objective application of Collective Labor Agreements (where applicable), Policies, and Statutory provision
• Ensure that the Company’s industrial relations policies and practices are compatible with the law
• Engage in partnering activities with key stakeholders (Unions, Management and Employees) to maintain a harmonious working environment
• Prepare and maintain standard/ad hoc reports, queries, and conduct appropriate investigation(s) to ensure compliance to laws, policies and procedures
• Monitor and record all subjects of discontent known to exist but which have not achieved the grievance stage and taking appropriate action to prevent their escalation into grievances
• Promote acceptance, implementation and consistent application of industrial relations principles, policies and procedures which will enhance management/employee relationship and facilitate industrial stability within the organization
• Interpret and administer the labour contract with respect to grievances, wages/ salaries, employee benefits, union and management practices, and other contractual obligations
• Design and implement compensation models using advanced computer based statistical modeling techniques including linear programming, pivot table analysis, scenario building, central tendency and other related analysis tools and techniques
• Obtain information on industry trends and the awards that have been given as it relates to the compensation packages
• Recommend policy changes to the Human Resource Manager/Director

Qualification and Experience:

• Bachelor’s Degree in Human Resource Management or Management Studies
• Certification in Law, with specialization in Labour Laws
• Certificate in Supervisory Management from a recognized institution
• Certification in Industrial Relations, with good knowledge of Human Resource Management
• Minimum two (2) years of experience in a similar position
•  

Other Requirements:

• Ability to directs the industrial relations activities within the organization to ensure consistent and objective application of Collective Labor Agreements (where applicable), Policies, and Statutory provision
• Knowledge of government regulations in relations to PAYE , Income Tax and labour laws (local and in other jurisdictions)
• Ability to communicate effectively verbally and in writing; establish and maintain effective working relationships with employees and the public; apply general principles effectively to specific conditions
• Ability to maintain composure and communicate effectively under stress; ability to perform effectively under competing and/or conflicting demands on time and self in a busy environment; skill and tact in dealing with others
• In-depth knowledge of Labour laws
• Ability to effectively mediate on behalf of the organization
• Ability to prepare and deliver presentations
• In-depth knowledge of Microsoft Office Suite

The RIGHT candidate must:

• Possess excellent interpersonal and management skills
• Possess excellent leadership qualities
• Possess strong organizational, planning, multi-tasking, , problem resolution, communication, presentation, group facilitation, listening and influencing skills
• Be able  to work well with diverse groups of people with a clear vision of the organization’s needs
• Be able to firmly represent the organization at Industrial Dispute Tribunal, Ministry of Labour, Court, disciplinary hearings etc.
• Possess a driver’s license and own a reliable motor vehicle

Choice Business Solutions believes there is no wrong person…….We know that everyone is unique and talented in their own way.  We are seeking the RIGHT individual to join an outstanding and reputable organization as a Brand Manager

The RIGHT candidate must be able to:

·         Conceptualize, develop and execute  all marketing communications for assigned brands

·         Manage the administration of assigned brands

·         Gather collect and analyze market data to facilitate effective decision making

·         Prepare and execute annual marketing plans and budgets

·         Prepare annual marketing plans & budgets

·         Implement evaluation controls

·         Develop and maintain strong client relationships

·         Monitor assigned company sponsored events

·         Assist in the preparation of the organization’s Brand Standards and Guideline documents

·         Participate in the development of the Marketing Strategy

·         Manage the marketing department

Qualification and Experience:

·         First Degree in Marketing, Brand Management or other related field

·         Minimum of 3 years’ experience in Marketing or Brand Management

·         Certificate/Training in Purchasing and Inventory Management

·         Experience working with fast moving customer brands

Other Requirements:

·         Public relations

·         Advertising

·         Promotions

·         Purchasing

·         Inventory Management

The RIGHT candidate must:

·         Have sound knowledge of trade and consumer marketing principles and practices

·         Be proficient in Microsoft office suite

·         Be able to travel island wide and work beyond normal working hours

·         Be passionate and creative

·         Excellent analytical, interpersonal and negotiating 

·         Be well-developed negotiation and selling skills

·         Possess excellent communication skills

·         Possess excellent customer service skills

·         Possess excellent negotiation skills

·         Be an excellent team player

·         Demonstrate the ability to increase productivity 

Duties – include but are not limited to;

·        Fold napkins and polish silverware

·        Replenish condiments (Sugar, salt, pepper, ketchup etc.)

·        Brew coffee and make hot water for teas

·        Stock service areas with supplies such as coffee, food, tableware and linen

·        Greet and seat guests strategically

·        Take orders from guest then communicate them to the necessary channels. (Biller, kitchen, bar Cashier)

·        Serve meals and beverages according to established standards

·        Check IDs before serving alcoholic beverages if in doubt that a guest meets the required age for alcohol consumption

·        Make suggestions and up-sell as much as possible, without being overbearing

·        Prepare and present customers with checks, displaying the different menu items selected and the total cost.

·        Collect final payment from guests

·        Remove items from table taking them to the necessary areas for cleaning

·        Clean and reset tables

Responsibilities – include but are not limited to;

·        Ensure work area is clean at all times

·        Check menus to see that they are in good presentable condition for the guests

·        Ensure there are enough menus available to the guests depending on expectancy for the day

·        Report any menu that needs replacing to the Office

·        Have a sound knowledge of all menu items including; daily specials, preparation methods portion sizes etc.

·        Ensure that all items that are needed to carry out your job is available and sufficiently stocked (eg. Back up linen in the event of a spill)

·        Have a good knowledge of different wines, proper serving techniques and what glass they are served in.

·        Ensure guest expectations are met and if necessary/possible, correct the problem/shortfall