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Employee Engagement & Industrial Relations Officer

Jamaica, Kingston Jamaica, Hanover Jamaica, Clarendon Jamaica, Westmoreland Jamaica, Manchester Jamaica, Portland Jamaica, Saint Mary Jamaica, Saint Thomas Jamaica, Saint Andrew Jamaica, Saint Catherine Jamaica, Saint Ann Jamaica, Saint James Jamaica, Saint Elizabeth Jamaica, Trelawny Barbados, St. Andrew Barbados, St. George Barbados, St. James Barbados, St. John Barbados, St. Joseph Barbados, St. Lucy Barbados, St. Michael Barbados, St. Peter Barbados, St. Philip Barbados, Saint Thomas Trinidad & Tobago, Caroni Trinidad & Tobago, Mayaro Trinidad & Tobago, Nariva Trinidad & Tobago, Saint Andrew Trinidad & Tobago, Saint David Trinidad & Tobago, Saint George Trinidad & Tobago, Saint Patrick Trinidad & Tobago, Victoria Trinidad & Tobago, Tobago

Description:

Choice Business Solutions believes there is no wrong person…….We know that everyone is unique and talented in their own way. We are seeking the RIGHT individual to join an outstanding company as an Employee Engagement and Industrial Relations Officer.

The RIGHT candidate must be able to:

Directs the industrial relations activities within the organization to ensure consistent and objective application of Collective Labor Agreements (where applicable), Policies, and Statutory provision
Ensure that the Company’s industrial relations policies and practices are compatible with the law
Engage in partnering activities with key stakeholders (Unions, Management and Employees) to maintain a harmonious working environment
Prepare and maintain standard/ad hoc reports, queries, and conduct appropriate investigation(s) to ensure compliance to laws, policies and procedures
Monitor and record all subjects of discontent known to exist but which have not achieved the grievance stage and taking appropriate action to prevent their escalation into grievances
Promote acceptance, implementation and consistent application of industrial relations principles, policies and procedures which will enhance management/employee relationship and facilitate industrial stability within the organization
Interpret and administer the labour contract with respect to grievances, wages/ salaries, employee benefits, union and management practices, and other contractual obligations
Design and implement compensation models using advanced computer based statistical modeling techniques including linear programming, pivot table analysis, scenario building, central tendency and other related analysis tools and techniques
Obtain information on industry trends and the awards that have been given as it relates to the compensation packages
Recommend policy changes to the Human Resource Manager/Director

Qualification and Experience:

Bachelor’s Degree in Human Resource Management or Management Studies
Certification in Law, with specialization in Labour Laws
Certificate in Supervisory Management from a recognized institution
Certification in Industrial Relations, with good knowledge of Human Resource Management
Minimum two (2) years of experience in a similar position

Other Requirements:

Ability to directs the industrial relations activities within the organization to ensure consistent and objective application of Collective Labor Agreements (where applicable), Policies, and Statutory provision
Knowledge of government regulations in relations to PAYE , Income Tax and labour laws (local and in other jurisdictions)
Ability to communicate effectively verbally and in writing; establish and maintain effective working relationships with employees and the public; apply general principles effectively to specific conditions
Ability to maintain composure and communicate effectively under stress; ability to perform effectively under competing and/or conflicting demands on time and self in a busy environment; skill and tact in dealing with others
In-depth knowledge of Labour laws
Ability to effectively mediate on behalf of the organization
Ability to prepare and deliver presentations
In-depth knowledge of Microsoft Office Suite

The RIGHT candidate must:

Possess excellent interpersonal and management skills
Possess excellent leadership qualities
Possess strong organizational, planning, multi-tasking, , problem resolution, communication, presentation, group facilitation, listening and influencing skills
Be able to work well with diverse groups of people with a clear vision of the organization’s needs
Be able to firmly represent the organization at Industrial Dispute Tribunal, Ministry of Labour, Court, disciplinary hearings etc.
Possess a driver’s license and own a reliable motor vehicle

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Brand Manager

Description:

The RIGHT candidate must be able to:

· Conceptualize, develop and execute all marketing communications for assigned brands

· Manage the administration of assigned brands

· Gather collect and analyze market data to facilitate effective decision making

· Prepare and execute annual marketing plans and budgets

· Prepare annual marketing plans & budgets

· Implement evaluation controls

· Develop and maintain strong client relationships

· Monitor assigned company sponsored events

· Assist in the preparation of the organization’s Brand Standards and Guideline documents

· Participate in the development of the Marketing Strategy

· Manage the marketing department

Qualification and Experience:

· First Degree in Marketing, Brand Management or other related field

· Minimum of 3 years’ experience in Marketing or Brand Management

· Certificate/Training in Purchasing and Inventory Management

· Experience working with fast moving customer brands

Other Requirements:

· Public relations

· Advertising

· Promotions

· Purchasing

· Inventory Management

The RIGHT candidate must:

· Have sound knowledge of trade and consumer marketing principles and practices

· Be proficient in Microsoft office suite

· Be able to travel island wide and work beyond normal working hours

· Be passionate and creative

· Excellent analytical, interpersonal and negotiating

· Be well-developed negotiation and selling skills

· Possess excellent communication skills

· Possess excellent customer service skills

· Possess excellent negotiation skills

· Be an excellent team player

· Demonstrate the ability to increase productivity

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Waitress

Description:

Duties – include but are not limited to;

· Fold napkins and polish silverware

· Replenish condiments (Sugar, salt, pepper, ketchup etc.)

· Brew coffee and make hot water for teas

· Stock service areas with supplies such as coffee, food, tableware and linen

· Greet and seat guests strategically

· Take orders from guest then communicate them to the necessary channels. (Biller, kitchen, bar Cashier)

· Serve meals and beverages according to established standards

· Check IDs before serving alcoholic beverages if in doubt that a guest meets the required age for alcohol consumption

· Make suggestions and up-sell as much as possible, without being overbearing

· Prepare and present customers with checks, displaying the different menu items selected and the total cost.

· Collect final payment from guests

· Remove items from table taking them to the necessary areas for cleaning

· Clean and reset tables

Responsibilities – include but are not limited to;

· Ensure work area is clean at all times

· Check menus to see that they are in good presentable condition for the guests

· Ensure there are enough menus available to the guests depending on expectancy for the day

· Report any menu that needs replacing to the Office

· Have a sound knowledge of all menu items including; daily specials, preparation methods portion sizes etc.

· Ensure that all items that are needed to carry out your job is available and sufficiently stocked (eg. Back up linen in the event of a spill)

· Have a good knowledge of different wines, proper serving techniques and what glass they are served in.

· Ensure guest expectations are met and if necessary/possible, correct the problem/shortfall

Report all guest complaints to your supervisor/Director

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account manager

Description:

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Sales Account Manager

Description:

Need to be able to sell

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Assistant Manager Compensation And Benefits

Description:

This position is responsible for managing the planning and delivery of all

compensation and benefits in accordance with compensation agreements,

policies and regulations.

- Establish processes to plan and deliver

salaries and benefits as per established SLA

- Set calendars, cut-off times, limits and guidelines for all compensation processes

- Set calendars, cut-off times, limits and guidelines for all benefit processes

- Organize ad direct team to carry out activities required.

- Review and confirm quality of output

- Monitor and report on SLA performance for compensation and benefit processes.
- Identify opportunities for improvement.

- Manage and report on unit performance

- First Degree in Human resources, general management

or equivalent;
> 5 years’ experience in HR;
> 3 years’ experience at a supervisory or team lead role; experience in compensation and benefits management.

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HR Business Analyst

Description:

See Website for detailsSee Website for details

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Team Lead HR Consulting And Employee Relations

Description:

See website for detailsSee website for details

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Accounting Data Entry Clerk

Description:

Accounts Payable Accounts ReceiveablesAccounting Degreee
Experience in AccPac

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Western Regional Operations Manager

Description:

Management of the different distribution center staff; Ensuring that all Monthly sales quotas are met consistently by all sales representatives in generating and increasing the sales for the region; Organize weekly Collection meetings with sales representative and credit department in Kingston;Ensuring that the highest level of customer satisfaction is maintained by the staff members; Overseeing the Operation and Management of all systems or procedures that is put in place is effectively carried out; Prepare monthly and quarterly written reports; Manage accounts payables, ensuring cost are kept at a minimum

BSc. In Marketing or Associates in Business, Minimum 4 years’ experience in management and sales.· Reside in Montego Bay or will be willing to relocate.

· Display high degree of integrity, responsibility and dependability.

· Have the ability to communicate effectively at all levels in oral and written formats.

· Have the ability to manage time well, so as to meet all schedules and deadlines set by Managing Director Have strong interpersonal and communication (verbal and written) skills.

· Be very flexible, conscientious, self -motivated and be able to work on own Initiative.

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Job Positions
Employee Engagement & Industrial Relations Officer
Brand Manager
Waitress
account manager
Sales Account Manager
Assistant Manager Compensation And Benefits
HR Business Analyst
Team Lead HR Consulting And Employee Relations
Accounting Data Entry Clerk
Western Regional Operations Manager

Choice Business Solutions

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