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CUSTOMER ORDER SERVICE COORDINATOR

Jamaica, Kingston Jamaica, Hanover Jamaica, Clarendon Jamaica, Westmoreland Jamaica, Manchester Jamaica, Portland Jamaica, Saint Mary Jamaica, Saint Thomas Jamaica, Saint Andrew Jamaica, Saint Catherine Jamaica, Saint Ann Jamaica, Saint James Jamaica, Saint Elizabeth Jamaica, Trelawny Barbados, St. Andrew Barbados, St. George Barbados, St. James Barbados, St. John Barbados, St. Joseph Barbados, St. Lucy Barbados, St. Michael Barbados, St. Peter Barbados, St. Philip Barbados, Saint Thomas Trinidad & Tobago, Caroni Trinidad & Tobago, Mayaro Trinidad & Tobago, Nariva Trinidad & Tobago, Saint Andrew Trinidad & Tobago, Saint David Trinidad & Tobago, Saint George Trinidad & Tobago, Saint Patrick Trinidad & Tobago, Victoria Trinidad & Tobago, Tobago

Description:

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON…….WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY.

WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS' TEAM AS A CUSTOMER ORDER SERVICE COORDINATOR

ROLE AND CORE FUNCTIONS OF JOB

THE POSITION IS RESPONSIBLE FOR THE CASHIERING FUNCTION

COORDINATE SPECIAL ORDERS AND COMMUNICATION WITH LARGER CUSTOMERS.

IT WILL ALSO COORDINATE SPECIAL ORDERS AND COMMUNICATE WITH CUSTOMERS.

DUTIES

REFERS CUSTOMERS WITH CERTAIN TECHNICAL PROBLEM/ QUERIES TO THE TECHNICAL DEPARTMENT .

RECEIVES AND PROCESSES ALL CASH SALES AND CHARGE ORDERS.

ENSURE THAT GOODS ARE PAID FOR IN CASH OR CERTIFIED CHEQUES OR DEBIT OR CREDIT CARDS.

LIAISE WITH DEPOTS RE CUSTOMER ORDERS, CREDIT/ DEBIT NOTES AND RECEIPTS.

ENSUE THAT THE GOODS RETURN PROCEDURE IS FOLLOWED AT ALL TIMES.

COMPLETE DAILY CASH SALES REPORT.

BALANCING DAILY TRANSACTIONS AND FORWARDING TO THE ACCOUNTS DEPARTMENT.

OBTAIN APPROVAL FROM FINANCIAL CONTROLLER / SALES MANAGER FOR CHEQUES MADE PAYABLE TO THE COMPANY’S JAMAICA LTD.

PREPARES DAILY LODGMENT FOR BANK.

ENSURES THE MAINTENANCE OF GOOD CUSTOMER RELATIONSHIP

PROCESSING OF ALL TRANSACTIONS ON A DAILY BASIS.

COORDINATES THE SERVICING OF SPECIAL ORDERS.

DO REQUIRED FOLLOW UP WITH LARGE CUSTOMERS TO ENSURE THAT ALL THEIR REQUIREMENTS ARE MET. NOTIFY SUCH CUSTOMERS WHEN PREVIOUSLY ORDERED GOODS BECOME AVAILABLE.

IDENTIFY AND LOG ISSUES NEEDING CORRECTIVE ACTION AND BRING TO THE ATTENTION OF DISTRIBUTION EXECUTIVE FOR RESOLUTION.

TO CARRY OUT OTHER RELEVANT DUTIES AS REQUIRED.

TO ENSURE THAT ALL FUNCTIONS ARE CARRIED OUT IN ACCORDANCE WITH EHS AND QEMS PROCEDURES

EDUCATION/SPECIALISED SKILLS/TRAINING

FIRST DEGREE – BUSINESS RELATED DISCIPLINE

ADVANCED COMPUTER SKILLS

HUMAN/ CUSTOMER RELATIONS SKILLS

DATA ENTRY SKILLS

EXPERIENCE/LEARNED DISCIPLINES

FIVE YEARS ON THE JOB EXPERIENCE

KNOWLEDGE OF THE COMPUTER OPERATIONS

IN-DEPTH KNOWLEDGE OF THE VARIOUS PRODUCTS PRODUCED BY THE COMPANY’S AND CODES USED.

IN DEPTH KNOWLEDGE OF INVOICE PREPARATION

KNOWLEDGE OF NAVISION SYSTEM FOR GENERATIONS OF REPORTS/DATA.

MENTAL/VISUAL DEMAND

MENTAL/VISUAL EFFORT IS REQUIRED TO:-

ENSURE THE RESOLUTION OF CUSTOMER PROBLEM/ QUERIES.

PERFORM CALCULATIONS

USE COMPUTERS TO PROCESS INVOICES AND REPORTS

ACCOUNTABILITY

ENSURES THAT:

ENSURE THAT GOOD CUSTOMER RELATIONSHIPS ARE MAINTAINED

CUSTOMERS’ ACCOUNTS ARE BILLED ACCURATELY.

ORDERS ARE FILED IN THE APPROPRIATE PLACE

ENSURE THAT CASHIERING FUNCTION IS ACCURATELY CARRIED OUT AND DAILY RECONCILIATION IS DONE.

MAINTAIN A HIGH LEVEL OF COMMUNICATION WITH LARGE / SPECIAL CUSTOMERS.

ENSURES THE COORDINATION OF SPECIAL ORDERS PROVIDING TIMELY FEEDBACK TO CUSTOMERS.

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CONSTRUCTION PROJECT MANAGER

Description:

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON…….WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY.

WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS' TEAM AS A CONSTRUCTION PROJECT MANAGER.

WE ARE LOOKING FOR AN EXPERIENCED CONSTRUCTION PROJECT MANAGER TO PLAN AND SUPERVISE A WIDE RANGE OF CONSTRUCTION PROJECTS FROM START TO FINISH. YOU WILL ORGANIZE AND OVERSEE CONSTRUCTION PROCEDURES AND ENSURE THEY ARE COMPLETED IN A TIMELY AND EFFICIENT MANNER.

AN EXCELLENT CONSTRUCTION PROJECT MANAGER MUST BE WELL-VERSED IN ALL CONSTRUCTION METHODOLOGIES AND PROCEDURES AND ABLE TO COORDINATE A TEAM OF PROFESSIONALS OF DIFFERENT DISCIPLINES TO ACHIEVE THE BEST RESULTS. THE IDEAL CANDIDATE WILL HAVE AN ANALYTICAL MIND AND GREAT ORGANIZATIONAL SKILLS.

THE GOAL WILL BE TO ENSURE ALL PROJECTS ARE DELIVERED ON TIME ACCORDING TO REQUIREMENTS AND WITHOUT EXCEEDING BUDGET.

RESPONSIBILITIES

COLLABORATE WITH ENGINEERS, ARCHITECTS ETC. TO DETERMINE THE SPECIFICATIONS OF THE PROJECT

NEGOTIATE CONTRACTS WITH EXTERNAL VENDORS TO REACH PROFITABLE AGREEMENTS

OBTAIN PERMITS AND LICENSES FROM APPROPRIATE AUTHORITIES

DETERMINE NEEDED RESOURCES (MANPOWER, EQUIPMENT AND MATERIALS) FROM START TO FINISH WITH ATTENTION TO BUDGETARY LIMITATIONS

PLAN ALL CONSTRUCTION OPERATIONS AND SCHEDULE INTERMEDIATE PHASES TO ENSURE DEADLINES WILL BE MET

ACQUIRE EQUIPMENT AND MATERIAL AND MONITOR STOCKS TO TIMELY HANDLE INADEQUACIES

HIRE CONTRACTORS AND OTHER STAFF AND ALLOCATE RESPONSIBILITIES

SUPERVISE THE WORK OF LABORERS, MECHANICS ETC. AND GIVE THEM GUIDANCE WHEN NEEDED

EVALUATE PROGRESS AND PREPARE DETAILED REPORTS

ENSURE ADHERENCE TO ALL HEALTH AND SAFETY STANDARDS AND REPORT ISSUES

REQUIREMENTS

PROVEN EXPERIENCE AS CONSTRUCTION PROJECT MANAGER

IN-DEPTH UNDERSTANDING OF CONSTRUCTION PROCEDURES AND MATERIAL AND PROJECT MANAGEMENT PRINCIPLES

FAMILIARITY WITH QUALITY AND HEALTH AND SAFETY STANDARDS

GOOD KNOWLEDGE OF MS OFFICE

FAMILIARITY WITH CONSTRUCTION/ PROJECT MANAGEMENT SOFTWARE

OUTSTANDING COMMUNICATION AND NEGOTIATION SKILLS

EXCELLENT ORGANIZATIONAL AND TIME-MANAGEMENT SKILLS

A TEAM PLAYER WITH LEADERSHIP ABILITIES

BSC/BA IN ENGINEERING, BUILDING SCIENCE OR RELEVANT FIELD

PMP OR EQUIVALENT CERTIFICATION WILL BE AN ADVANTAGE

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ACCOUNTS PAYABLE

Description:

• VALIDATE INVOICE APPROVAL

• PROCESS INCOMING INVOICES FOR PAYMENT

• PREPARE A/P REPORTS AS NEEDED

• REVIEW AND CODE VOUCHERS, INVOICES AND EXPENSE REPORTS

• RESOLVE INVOICE DISCREPANCIES

• MAINTAIN A CURRENT A/P LISTING

• CHEQUE DISTRIBUTION

• PREPARATION OF JOURNAL ENTRIES

• MAINTAINING A SAFE WORK ENVIRONMENT

• PAYROLL PROCESSING

SPECIALIZED KNOWLEDGE & SKILLS

• GOOD ORAL AND WRITTEN COMMUNICATION SKILLS

• INTERPERSONAL SKILLS

• ATTENTION TO DETAIL AND ACCURACY

• UNDERSTANDING OF ACCOUNTING PRINCIPLES

• PROFICIENT IN MICROSOFT OFFICE PRODUCTS, WITH STRONG EMPHASIS IN EXCEL

QUALIFICATIONS:

EDUCATION & TRAINING

• A LEAST 5 CSEC/CXC SUBJECTS INCLUDING MATHEMATICS, ACCOUNTS AND ENGLISH LANGUAGE

WORK EXPERIENCE

• TWO YEARS OF ACCOUNTS PAYABLE OR ACCOUNTING EXPERIENCE REQUIRED

• DATA ENTRY PROFICIENCY IN AN ACCOUNTING PAYABLE SOFTWARE

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ACCOUNTS RECEIVABLE/JUNIOR CLERK

Description:

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON…….WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS' TEAM AS AN ACCOUNTANT.

THE ACCOUNTS RECEIVABLE/JUNIOR CLERK WILL BE RESPONSIBLE FOR ENSURING ACCURACY AND EFFICIENCY OF OPERATIONS, PROCESSING AND MONITORING INCOMING PAYMENTS, AND SECURING REVENUE BY VERIFYING AND POSTING RECEIPTS.

MAJOR RESPONSIBILITIES/DAILY ACTIVITIES:

• PROCESS ACCOUNTS AND INCOMING PAYMENTS IN COMPLIANCE WITH FINANCIAL POLICIES AND PROCEDURES

• PERFORM DAY TO DAY FINANCIAL TRANSACTIONS, INCLUDING VERIFYING,

CLASSIFYING, COMPUTING, POSTING AND RECORDING ACCOUNTS RECEIVABLES’ DATA

• PREPARE BILLS, INVOICES AND BANK DEPOSITS

• RECONCILE THE ACCOUNTS RECEIVABLE LEDGER TO ENSURE THAT ALL PAYMENTS ARE ACCOUNTED FOR AND PROPERLY POSTED.

• VERIFY DISCREPANCIES BY AND RESOLVE CLIENTS’ BILLING ISSUES

• FACILITATE PAYMENT OF INVOICES DUE BY SENDING BILL REMINDERS AND CONTACTING CLIENTS

• GENERATE FINANCIAL STATEMENTS AND REPORTS DETAILING ACCOUNTS RECEIVABLE STATUS.

QUALIFICATIONS:

REQUIREMENTS:

• PROVEN WORKING EXPERIENCE AS ACCOUNTS RECEIVABLE CLERK, ACCOUNTS RECEIVABLE MANAGER OR ACCOUNTANT

• SOLID UNDERSTANDING OF BASIC ACCOUNTING PRINCIPLES, FAIR CREDIT PRACTICES AND COLLECTION REGULATIONS

• PROVEN ABILITY TO CALCULATE, POST AND MANAGE ACCOUNTING FIGURES AND

FINANCIAL RECORDS

• DATA ENTRY SKILLS ALONG WITH A KNACK FOR NUMBERS

• HANDS-ON EXPERIENCE IN OPERATING SPREADSHEETS AND ACCOUNTING SOFTWARE (GREAT PLAINES OR OTHER FULL-SCALE AR SOFTWARE)

• PROFICIENCY IN ENGLISH AND IN MS OFFICE

• CUSTOMER SERVICE ORIENTATION AND NEGOTIATION SKILLS

• HIGH DEGREE OF ACCURACY AND ATTENTION TO DETAIL

EDUCATION & EXPERIENCE:

• BS DEGREE IN FINANCE, ACCOUNTING OR BUSINESS ADMINISTRATION

• ONE TO TWO YEARS OF ACCOUNTS RECEIVABLE CLERK EXPERIENCE REQUIRED

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DISTRICT MANAGER

Description:

DISTRICT MANAGER

SCOPE OF JOB

1. RESPONSIBLE FOR IMPLEMENTATION OF THE COMPANY’S FRANCHISE STANDARD OPERATING PROCEDURES I.E. STORE OPERATIONS AND PRODUCT QUALITY

2. EVALUATE STORES USING DPLLC TOOLS AND IMPLEMENTING SYSTEMS TO MANAGE STORE OPERATIONS AND PRODUCT QUALITY

3. REPORTING ON STORES PERFORMANCE AND INITIATING IMPROVEMENTS IN OPERATIONS VIA IMPLEMENTATION OF TRAINING PROGRAMMES.

DUTIES

1. TACTICAL PLANNING

1.1 ESTABLISHING AND IMPLEMENTING GOALS AND OBJECTIVES BASED ON THE COMPANY’S BUSINESS PLAN, CONFERRING WITH C.E.O & MANAGER OF RESTAURANT OPERATIONS, AS NECESSARY.

1.2 REVIEWING SALES AND KEY PERFORMANCE INDICATORS (KPI) REPORTS, AS WELL AS OTHER PERFORMANCE DATA (E.G. SERVICE TIME AND FOOD & LABOUR VARIANCE, ETC.) TO MEASURE GOAL ACHIEVEMENT FOR HEIGHTENED TIME AWARENESS (HTA)

1.3 ANALYZING STORE STANDARD OPERATING PRACTICES & PROCEDURES USING THE REQUIRED TOOLS E.G. OER, FAST AND NICE, ETC. TO ENSURE THAT STORE TEAMS ADHERE TO COMPANY’S POLICIES, PROCEDURES, METHODS OR STANDARDS.

1.4 DEVELOPMENT OF ACTION PLANS TO ADDRESS AREAS REQUIRING IMPROVEMENT AND TO OVERSEE THEIR EXECUTION

2. TRAINING

2.1 ENSURE THAT ALL STORE EMPLOYEES ARE TRAINED ON COMPANY POLICIES AND PROCEDURES AS IT RELATES TO ORIENTATION FOR NEW EMPLOYEES, PRODUCT QUALITY, SERVICE, CIRCLE OF OPERATIONS, ETC.

2.2 DRAFT QUARTERLY TRAINING PLANS

2.3 TO CONDUCT TRAINING SESSIONS FOR ALL CATEGORIES OF EMPLOYEES

2.4 TO BE THE LIAISON PERSON WITH THE LEARNING AND DEVELOPMENT DEPT. FOR THE COMPANY.

3. STORE OPERATIONS

3.1 MANAGE REPORTING STAFF WHICH INCLUDES BUT IS NOT LIMITED TO MONITOR PREPARATION OF WORK SCHEDULES, ASSIGNING SPECIFIC DUTIES TO THE STORE MANAGEMENT TEAM AND THE COORDINATION OF STORE ACTIVITIES E.G. CIRCLE OF OPERATIONS (ORDER-TAKING, MAKING, TENDING, ROUTING, SAFE DELIVERY), GENERAL CLEANING, ETC.

3.2 TO RECOMMEND STAFFING REQUIREMENTS TO MANAGER OF OPERATIONS, AND CONDUCT INTERVIEWS, IF REQUIRED AND LIAISE WITH HUMAN RESOURCES PERSONNEL TO ENSURE THE TIMELY PROCESSING OF POTENTIAL CANDIDATES

3.3 ASSISTING WITH CONFLICT RESOLUTION ISSUES REGARDING EMPLOYEES AND MANAGE CUSTOMER COMPLAINTS, WHEN REQUIRED

3.4 LIAISING WITH THE COMMISSARY MANAGER CONCERNING FOOD ORDERS, DELIVERIES AND DOUGH QUALITY BASED ON STORE VISITS

3.5 WEEKLY STORE VISITS - WORKING WITH STORE TEAMS TO MONITOR AND REPORT ON STORES’ ACTIVITIES DIRECTLY RELATED TO MAKING PRODUCTS AND PROVIDING SERVICE

3.6 MONITORING THE INVENTORY CONTROL PROCEDURES (DAILY AND MONTHLY)

3.7 ATTENDING STORE STAFF MEETINGS (WEEKLY AND MONTHLY)

3.8 CONDUCTING PERFORMANCE EVALUATIONS FOR REPORTING STAFF ON A BI-ANNUAL BASIS

3.9 REVIEWING STORES CALL LOGS TO ENSURE THAT THE DPLLC STANDARDS (ONE OF THE FOUR BASICS) ARE ADHERED TO;

3.10 ENSURE THE DAILY BOX TOPPING OF FLYERS IN ALL STORES (ONE OF THE FOUR BASICS)

3.11 TO ISSUE STORE TEAMS WITH CURRENT PHONE SCRIPTS TO ENSURE UP-SELLING OF OUR PRODUCTS IN CONJUNCTION WITH MARKETING PLAN (ONE OF THE FOUR BASICS)

4. LOCAL STORE MARKETING (LSM)

4.1 MANAGING THE LSM PLANS – ORGANIZE, DIRECT AND CO-ORDINATE ACTIVITIES (SCHOOL PIZZA PROGRAMMES, DOOR-HANGING, ETC.) TO ADVERTISE AND PROMOTE SALE OF THE COMPANY’S PRODUCTS (ONE OF FOUR BASICS)

4.2 ORGANIZING WITH STORE MGT. TEAM/COMPANY’S PROMOTIONS DEPT. THE SETTING UP AND STAFFING OF BOOTHS/EXHIBITS AT TRADE SHOWS, PARTIES OR EVENTS; CARRYING OUT INSPECTION OF FACILITIES PRIOR TO AN EVENT, WHEN REQUIRED AS WELL AS ENSURING THAT EQUIPMENT,TRANSPORTATION AND DISPLAYS ARE AVAILABLE, AS NEEDED

4.3 WORKING WITHIN THE PROMOTION BUDGET ASSIGNED PER EVENT.

5. COMPLIANCE

5.1 ENSURE THAT STORES ARE COMPLIANT WITH THE RELEVANT GOVERNMENT REGULATIONS E.G. FOOD HANDLING LICENSE AND PERMITS, FOOD STORAGE AND PREVENTION OF INFESTATION ACT, ETC.

AUTHORITY

1.1 TO ISSUE VERBAL AND WRITTEN WARNING TO REPORTING STAFF

1.2 TO RECOMMEND TRANSFER, PROMOTION, SUSPENSION OR TERMINATION OF STORE MANAGEMENT STAFF TO THE MANAGER OF RESTAURANT OPERATIONS

JOB REQUIREMENTS/SPECIFICATIONS

1.1 EDUCATION: BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION, MANAGEMENT STUDIES OR A RELATED DISCIPLINE.

1.2 WORK EXPERIENCE: MINIMUM OF TWO YEARS’ STORE MANAGEMENT EXPERIENCE IN A QUICK SERVICE RESTAURANT OR RETAILING ENVIRONMENT

1.3 HOURS: WILLING TO WORK LONG HOURS AND SOMETIMES ON WEEK-ENDS AND PUBLIC HOLIDAYS

1.4 SKILLS REQUIRED:TIME MANAGEMENT

ORGANISATIONAL AND PLANNING SKILLS

TEAM PLAYER

ABILITY TO COMMUNICATE WITH INDIVIDUALS AT ALL LEVELS WITHIN OR OUTSIDE OF THE COMPANY

ABILITY TO WORK WITH MINIMUM SUPERVISION

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SALES SUPPORT OFFICER

Description:

SALES SUPPORT OFFICER

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON…….WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN AN ESTABLISHMENT AS A SALES SUPPORT OFFICER .

THE ORGANIZATION OPERATES IN A NON- TRADITIONAL AND RELAXED ENVIRONMENT. TO SUPPORT OUR GROWTH WE ARE SEEKING A DRIVEN INDIVIDUAL WITH AMBITION TO SUPPORT THE COMPANY’S GROWTH AND MOVE UP WITHIN OUR COMPANY. LET’S TALK ABOUT HOW YOU’LL FIT INTO OUR TEAM!

JOB DESCRIPTION

WE ARE SEEKING A SALES SUPPORT OFFICER TO FOCUS ON SALES SUPPORT. RESPONSIBILITIES INCLUDE PROSPECTING, SETTING APPOINTMENTS, GARMENT FITTING, ORDER INPUT, STOCK TAKING, GENERAL END-TO-END MANAGEMENT OF ORDERS. THE SALES SUPPORT OFFICER WILL ALSO TRANSPORT SAMPLES OF PRODUCTS FOR PRESENTATIONS AND MULTIPLE FIT LINES FOR GARMENT FITTINGS. WE PROVIDE A TRAINING PROGRAM, WHICH INCLUDES PRODUCT KNOWLEDGE, MENTORSHIP AND SALES PROCESS.

KEY RESPONSIBILITIES

MANAGING THE PURCHASE AND DELIVERY PROCESS OF ORDERS END-TO-END

MAINTAINING A DATA BASE OF GARMENT FIT LINES AND SAMPLES

MAINTAINING STOCK OF GARMENT FIT LINES, SAMPLES & PRODUCT

MANAGING THE GARMENT FITTING PROCESS END-TO-END INCLUDING CLIENT SELECTIONS AND DATA ENTRY

COMMUNICATING WITH SUPPLIERS ON NEW PRODUCTS AND/OR PRODUCT AVAILABILITY

ASSISTING WITH DEVELOPING NEW PRODUCTS

DEVELOPING CLIENT PRESENTATIONS & MAKE RECOMMENDATIONS ON DESIGNS & COLORS

ASSISTING WITH AND PROVIDING INFORMATION FOR SOCIAL MEDIA/PHOTO SHOOTS

ASSISTING WITH DEVELOPING AND QUALIFYING LEADS TO DRIVE ADDITIONAL SALES OPPORTUNITIES THROUGH COLD-CALLING AND FOLLOW-UP CALLS AND VISITS

GATHERING AND UTILIZING BUSINESS INTELLIGENCE ON PROSPECTS TO SUPPORT SALES CALLS, PRODUCT PRESENTATIONS AND DRIVING NEW BUSINESS

OUR SALES SUPPORT OFFICER ENJOYS:

SOLID BASE SALARY AND COMMISSION POTENTIAL

PERFORMANCE BONUSES & INCENTIVES ON HIGH VALUE ACCOUNTS

TRAINING PROGRAM

MENTORSHIP PROGRAM

SKILLS/ QUALIFICATIONS KILLS/QUALIFICATIONS REQUIRED

MINIMUM OF 2 YEARS OUTSIDE SALES EXPERIENCE

STRONG COMMAND OF THE ENGLISH LANGUAGE (ORAL & WRITTEN)

ABLE TO MAKE ORAL & VISUAL PRESENTATIONS TO CLIENTS UNASSISTED

KNOWLEDGEABLE IN STANDARD BUSINESS PROCESSES

KNOWLEDGEABLE IN MICROSOFT OFFICE APPLICATIONS (INCLUDING OUTLOOK, WORD, EXCEL, POWERPOINT, INTERNET)

VALID DRIVER'S LICENSE

PREFERRED

BACHELORS DEGREE

NEW BUSINESS TO BUSINESS (B2B) SALES EXPERIENCE

HUNTER SALES MENTALITY- GOAL DRIVEN AND SELF-MOTIVATED

KNOWLEDGE IN PHOTOSHOP AND/OR ILLUSTRATOR

FAMILIAR WITH CONTRACT MANAGEMENT SYSTEMS

OTHER REQUIREMENTS:

THE SUCCESSFUL CANDIDATE SHOULD BE:

A SELF-MOTIVATED INDIVIDUAL

HAVE EXCELLENT TIME MANAGEMENT SKILLS

BE ABLE TO MULTI-TASK

BE ABLE TO DO OVERNIGHT FOR OUT OF TOWN PROJECTS

HAVE AN INTEREST IN FASHION TRENDS, SOCIAL MEDIA SUPPORTS

BE COMFORTABLE WORKING IN A RELAXED AND NON- TRADITIONAL ENVIRONMENT

BE COMFORTABLE WORKING OUTSIDE OF THE CORPORATE AREA

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PROPERTY MANAGER

Description:

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUALS TO JOIN OUR BUSINESS AS A PROPERTY MANAGER

JOB OBJECTIVE:

TO EFFICIENTLY AND EFFECTIVELY PLAN, CO-ORDINATE AND ADMINISTER THE FUNCTIONS OF COMPANY’S PROPERTY OFFICE, IN KEEPING WITH COMPANY’S CITIZENS ASSOCIATION LIMITED POLICIES, GOALS AND OBJECTIVES.

TO MAKE SOUND RECOMMENDATION AND DECISIONS FOR THE PROPERTY OFFICE TO FACILITATE CONTINUOUS IMPROVEMENT AND ACHIEVEMENT OF THE GOALS AND OBJECTIVES.

CORE FUNCTIONS:

DEVELOP AND IMPLEMENT STRATEGIES TO ENSURE MAINTENANCE FEES AND SHOP RENTALS ARE COLLECTED, MONTHLY.

ASSISTING IN THE DEVELOPMENT AND IMPLEMENTATION OF EFFICIENT OPERATING SYSTEMS AND PROCEDURES TO ENSURE EFFECTIVE CO-ORDINATION AND PROPER FUNCTIONING OF THE PROPERTY OFFICE, IN ACCORDANCE WITH THE COMPANY’S STATED OBJECTIVES AND THE DIRECTIVES OF THE COMPANY’S DIRECTOR.

ORGANISE, ADMINISTER AND MONITOR THE FUNCTIONS PERFORMED IN THE PROPERTY OFFICE TO ENSURE MAXIMUM EFFICIENCY.

ASSISTING IN DEVELOPING AND PREPARING THE OPERATIONAL PLANS AND BUDGET.

ASSISTING IN NEGOTIATING CONTRACTS OF MAINTENANCE AND OTHER SERVICES.

PROVIDE GUIDANCE ON POLICY MATTERS TO HOMEOWNERS/RESIDENTS.

QUALIFICATIONS AND EXPERIENCE

A FIRST DEGREE IN MANAGEMENT STUDIES, BUSINESS ADMINISTRATION OR A RELATED DISCIPLINE FROM A RECOGNIZED TERTIARY INSTITUTION.

AT LEAST TWO (2) YEARS WORKING EXPERIENCE AT A MANAGERIAL LEVEL IN PROPERTY MANAGEMENT OR THE REAL ESTATE INDUSTRY.

SOUND KNOWLEDGE OF ACCOUNTS RECEIVABLE MANAGEMENT WITH SPECIFIC EMPHASIS IN DEBT COLLECTIONS.

SOUND KNOWLEDGE OF MANAGEMENT PRINCIPLES AND PRACTICES.

SKILLS, COMPETENCIES AND SPECIALISED TECHNIQUES:

EXCELLENT ORGANIZING, PLANNING AND COORDINATING SKILLS.

EXCELLENT INTERPERSONAL AND LEADERSHIP SKILLS.

EXCELLENT ORAL AND WRITTEN COMMUNICATION SKILLS.

EXCELLENT ANALYTICAL SKILLS AND STATISTICAL SKILLS

EXCELLENT PROBLEM-SOLVING, REASONING AND DECISION-MAKING SKILLS.

EFFECTIVE NEGOTIATION SKILLS.

PROFICIENCY IN THE USE OF MICROSOFT OFFICE AND PEACH TREE SOFTWARE APPLICATION.

SELF-MOTIVATED, METICULOUS, INNOVATIVE, AND DEPENDABLE.

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB:

REQUIRED TO WORK OUTSIDE OF NORMAL WORKING HOURS, AS NECESSARY.

SUPERVISION RECEIVED FROM:

DESIGNATED BOARD MEMBER

SUPERVISION GIVEN TO:

FIELD OPERATIVE

ADMINISTRATIVE ASSISTANT

ACCOUNTING CLERK

OFFICE ATTENDANT

HANDYMAN

FUNCTIONAL RELATIONSHIPS:

COMPANY’S BOARD MEMBERS

COMPANY’S EXECUTIVE MEMBERS

LIAISES WITH:

EXTERNALLY:

ST. CATHERINE PARISH COUNCIL

CONSULTANTS

SERVICE PROVIDERS

GUARDSMAN ARMOURED

ADAMS SECURITY MANAGEMENT UNIT

NATURES PARADISE LIMITED

RECYLING PARTNERS OF JAMAICA

NSWA

RESPONSIBILITIES AND DUTIES:

1. HANDLES THE FINANCIAL OPERATIONS OF THE PROPERTY TO ENSURE THAT MONTHLY MAINTENANCE FEES AND SHOP RENTALS ARE COLLECTED FROM RESIDENTS AND SHOP TENANTS.

2. USE OF KEY PERFORMANCE INDICATORS (KPI), MILESTONE DATA ANALYSIS AND WEEKLY REVIEWS TO MONITOR AND REVIEW THE FIELD OFFICER AND DELINQUENT REPORTS.

3. ENSURE THAT DELINQUENCY LISTINGS ARE PREPARED MONTHLY AND MOUNTED ACCORDINGLY.

4. ENSURE THAT ALL CLICKERS ARE DEACTIVATED FOR DELINQUENTS OVER TWO MONTHS.

5. ENSURE THAT ALL DELINQUENT HOMEOWNERS/RESIDENTS COMPLY WITH POLICIES AND GUIDELINES, ACCORDINGLY.

6. TO SET KPI’S TO ENSURE THAT DELINQUENTS >$50,000.00, ARE CONSTANTLY MONITORED TO PAY ARREARS.

7. TO SET KPIS FOR ACCOUNTING CLERK AND ADMINISTRATIVE ASSISTANT TO MAKE CALLS TO ENSURE COLLECTIONS FOR ARREARS BETWEEN $10,000 .00 TO LESS THAN $50,000.00.

8. TO PREPARE AND PROVIDE MONTHLY DELINQUENCY REPORTS TO ALL CLUSTER PRESIDENTS WITHIN THE FIRST FIVE WORK DAYS OF THE FOLLOWING MONTH.

9. MANAGES THE OVERALL OPERATIONS AND MAINTENANCE OF THE PROPERTY.

10. NEGOTIATE CONTRACTS FOR GROUND MAINTENANCE AND OTHER MAINTENANCE SERVICES AND GET FINAL APPROVAL FROM THE BOARD OF DIRECTORS.

11. CONDUCT ANNUAL REVIEW OF PROCUREMENT CONTRACTS.

12. ENSURE REGULAR UPDATE OF DATA REPOSITORY FOR HOMEOWNERS/RESIDENTS.

13. ENSURE EFFECTIVE COMMUNICATION WITH HOMEOWNERS/RESIDENTS.

14. ENSURE EFFECTIVE RESOLUTION TO COMPLAINTS FROM HOMEOWNERS/RESIDENTS.

15. ENSURE EFFECTIVE RESOLUTIONS TO COMPLAINTS FROM SECURITY PERSONNEL.

16. RESPOND TO INTERNAL OR EXTERNAL QUERIES RECEIVED, CONDUCT THE REQUIRED RESEARCH AND SEEK LEGAL GUIDANCE, IF NECESSARY.

17. CONDUCT ANNUAL PERFORMANCE APPRAISALS FOR DIRECT REPORTS BY JANUARY 31ST, FOLLOWING THE REVIEW YEAR.

18. IDENTIFY AND RECOMMEND TRAINING AND DEVELOPMENT NEEDS FOR DIRECT REPORTS.

19. CONDUCT REGULAR STAFF MEETINGS TO ENSURE TIMELY, ACCURATE AND EFFECTIVE COMMUNICATION OF POLICY DECISIONS AND TO OBTAIN FEEDBACK AND DISCUSS MATTERS OF RELEVANCE.

20. ENSURE EFFECTIVE SUPPORT SYSTEMS FOR THE SMOOTH OPERATION OF THE PROPERTY OFFICE.

21. SIT AS A MEMBER OF THE EXECUTIVE COMMITTEE AND ENSURE THAT ISSUES RELATING TO THE OPERATIONS OF THE PROPERTY ARE TABLED AT MEETINGS AND RESOLUTIONS/RECOMMENDATIONS ARE COMMUNICATED, ACCORDINGLY.

22. PREPARE AND PRESENT MONTHLY REPORTS TO THE EXECUTIVE COMMITTEE, BY THE 7TH WORKING DAY OF EACH MONTH,

23. REPRESENT THE COMPANY, AS DIRECTED, IN KEEPING WITH STANDARD PROCEDURES AND GUIDELINES.

24. PERFORM ANY OTHER DUTIES ASSIGNED.

AUTHORITY:

TO REPRESENT THE COMPANY, WHENEVER REQUIRED.

TO AUTHORIZE EXPENDITURE AGAINST APPROVED BUDGET IN KEEPING WITH THE COMPANY’S REGULATIONS.

TO DEAL WITH CONFIDENTIAL INFORMATION.

TO CONDUCT PERFORMANCE APPRAISALS FOR DIRECT REPORTS.

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SECURITY MANAGER

Description:

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON…….WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN AN ESTABLISHMENT AS A SECURITY MANAGER

THE GROUP SECURITY MANAGER IS AN EXPERIENCED SECURITY PROFESSIONAL WORKING IN A FAST PACED BUSINESS. THE ROLE IS RESPONSIBLE FOR MANAGING ALL SECURITY AND LOSS CONTROL FUNCTIONS ACROSS THE THE COMPANY AND WILL REPORT TO THE DIRECTOR OF OPERATIONS. THE MANAGER WILL BE RESPONSIBLE TO PLAN, DIRECT AND COORDINATE ACTIVITIES RELATING TO THE PROTECTION, SAFEGUARDING AND SECURITY OF COMPANY ASSETS INCLUDING FACILITIES, BUILDINGS, GOODS, VEHICLES, AS WELL AS EMPLOYEES AND CUSTOMERS, AND WILL MAINTAIN HIGH LEVEL CONTACT WITH LAW ENFORCEMENT PERSONNEL AND ENSURE THE COMPANY COMPLIES WITH ALL LEGAL AND SECURITY BASED REGULATIONS.

KEY RESPONSIBILITIES

ADMINISTER AND MAINTAIN POLICIES TO ENSURE PHYSICAL SAFETY OF ALL PROPERTY AND ASSETS OWNED BY THE COMPANY AND SUPERVISES ADMINISTRATION AND OPERATION OF ORGANIZATION'S SECURITY EQUIPMENT AND STAFF.

MANAGE AND PROVIDE EFFECTIVE LEADERSHIP TO THE SECURITY TEAM AND ORGANIZE PERSONNEL RESOURCE ALLOCATION AND DEPLOYMENT TO ENSURE THE DELIVERY OF A PROFESSIONAL SECURITY SERVICE AND TO MEET THE COMPANY’S OPERATIONAL REQUIREMENTS

ENSURE THE ALLOCATION OF REQUIRED RESOURCES TO PROVIDE 24 / 7 SECURITY COVER, INCLUDING THE PROACTIVE MONITORING OF THE COMPANY'S CCTV OR OTHER SURVEILLANCE EQUIPMENT

ASSIST WITH OVERSEEING THE MAINTENANCE OF THE COMPANY’S BUSINESS CONTINUITY AND CRISIS MANAGEMENT PROCESS AND DEVELOP PREVENTATIVE SECURITY PROGRAMS

COMMUNICATE SECURITY STATUS, UPDATES, AND ACTUAL OR POTENTIAL PROBLEMS, USING ESTABLISHED PROTOCOLS

CONDUCT, SUPERVISE AND PREPARE REPORTS RELATING TO INTERNAL INVESTIGATIONS OF ANY LOSSES OR VIOLATIONS OF THE COMPANY REGULATIONS, POLICIES AND PROCEDURES

IDENTIFY, INVESTIGATE, OR RESOLVE SECURITY BREACHES AND ANALYZE AND EVALUATE SECURITY OPERATIONS TO IDENTIFY RISKS OR OPPORTUNITIES FOR IMPROVEMENT

SERVE AS THE COMPANY’S LIAISON WITH PUBLIC LAW ENFORCEMENT, FIRE AND OTHER AGENCIES AS IT RELATES TO SECURITY AT THE COMPANY AND/OR OF THE COMPANY PERSONNEL

ASSIST WITH, AND PROVIDE HR RELATED ACTIVITIES INCLUDING, BUT NOT LIMITED TO EMPLOYEE BACKGROUND CHECKS, INVESTIGATIONS, INTERVIEWS AND TERMINATIONS.

REQUIRED EXPERIENCE

AT LEAST FIVE YEARS’ EXPERIENCE IN SECURITY, POLICY, AND MANAGEMENT FIELDS PREFERABLY IN A MANUFACTURING/DISTRIBUTION OR RETAIL ENVIRONMENT IN A SENIOR LEADERSHIP CAPACITY

A PROVEN TRACK RECORD OF MANAGING SECURITY TEAMS INCLUDING ROSTERING, TRAINING, DEVELOPMENT AND COMPLIANCE WITH THE LATEST SECURITY REGULATIONS

AN IN DEPTH WORKING KNOWLEDGE OF VARIOUS SECURITY SYSTEMS IS REQUIRED INCLUDING ACCESS CONTROL, ALARMS, CCTV AND OTHER ELECTRONIC MONITORING EQUIPMENT

ABILITY TO ANALYZE DATA TO IDENTIFY PROBLEM AREAS AND TRENDS AND ADDRESS ACCORDINGLY

EXPOSURE TO MANAGING BUDGETS

ABILITY TO MANAGE TEAM PERFORMANCE, ENCOURAGING THE DELIVERY EXCELLENT CUSTOMER SERVICE

DEMONSTRATED ABILITY TO DEAL CALMLY, TACTFULLY AND DIPLOMATICALLY WITH CHALLENGES

ABILITY TO INFLUENCE PEOPLE AND DELIVER POSITIVE RESULTS

ABLE TO PROVIDE SOLUTIONS AND IMPROVE WORKING PRACTICES AND PROCESSES TO ENHANCE EFFICIENCY AND SAFETY

REQUIRED QUALIFICATIONS

AT LEAST A BACHELOR´S DEGREE IN PUBLIC SECURITY, POLICE SCIENCE, LAW ENFORCEMENT OR RELATED FIELD. A MBA WITH SPECIALIZATION IN BUSINESS MANAGEMENT OR OTHER SECURITY MANAGEMENT SPECIALIZED QUALIFICATION WOULD ALSO BE FAVORABLY CONSIDERED.

HIGHLY PROFICIENT COMPUTER SKILLS IN MICROSOFT OFFICE SUITE – WORD, EXCEL, POWERPOINT AND OUTLOOK AND THE ABILITY TO LEARN NEW SOFTWARE, SUCH AS ENTERPRISE BUSINESS, BUILDING MANAGEMENT, SECURITY, AND MAINTENANCE MANAGEMENT SYSTEMS.

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EVENT PROMOTERS

Description:

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN OUR BUSINESS AS AN EVENT PROMOTER

WE ARE SEEKING AN ENTHUSIASTIC, RESPONSIBLE PROMOTER WHO IS EAGER TO SHARE OUR PRODUCTS AND BUILD OUR CUSTOMER BASE. AS A PROMOTER YOU WILL EDUCATE POTENTIAL CUSTOMERS ON OUR PRODUCTS, HAND OUT INFORMATION AND SAMPLES, ATTEND PROMOTIONAL EVENTS, AND BE A VITAL BRAND AMBASSADOR. YOU MUST BE DRIVEN AND HAVE A LOVE FOR INTERACTING WITH ALL TYPES OF PEOPLE.

PROMOTER JOB DUTIES AND RESPONSIBILITIES

DISTRIBUTE PROMOTIONAL MATERIALS IN A FRIENDLY, APPROACHABLE MANNER

EXHIBIT IN-DEPTH KNOWLEDGE OF COMPANY, PRODUCT, SERVICE OR IDEA BEING PROMOTED

HELP CREATE A BUZZ AND EXCITEMENT AROUND ALL PROMOTIONS

MAINTAIN POSITIVE CLIENT AND VENDOR RELATIONSHIPS

ANSWER CUSTOMER QUESTIONS AND CONCERNS ABOUT OUR PRODUCTS

GIVE INFORMATION ON HOW AND WHERE TO BUY OUR PRODUCTS OR SERVICES

SHOW ENTHUSIASM FOR PRODUCTS AND DEVELOP A RAPPORT WITH POTENTIAL CUSTOMERS

GIVE OUT SAMPLES

ENCOURAGE SHARING AND SUPPORT ON OUR SOCIAL MEDIA PLATFORMS

MEET WITH CLIENTS TO DELIVER AND RESTOCK PROMOTIONAL MATERIALS

BUILD BRAND AWARENESS AND BE A COMMITTED BRAND AMBASSADOR

SET SALES AND PROMOTIONAL GOALS (INCLUDING BUILDING CUSTOMER CONTACT LISTS)

REPORT ON OUTCOME OF PROMOTIONAL PROJECTS

PROMOTER REQUIREMENTS AND QUALIFICATIONS

HIGH SCHOOL DIPLOMA OR EQUIVALENT REQUIRED

EXPERIENCE IN SALES OR SERVICE INDUSTRY A MAJOR PLUS BUT NOT REQUIRED

OUTSTANDING INTERPERSONAL SKILLS; EXCELLENT COMMUNICATOR

SELF-SUFFICIENT AND COMFORTABLE WORKING INDEPENDENTLY WHEN NEEDED

INCREDIBLE CUSTOMER SERVICE SKILLS

CREATIVE THINKER AND ADEPT PROBLEM SOLVER

AN ENTHUSIASM FOR SHARING OUR BRAND WITH OTHERS

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LODGE MANAGER

Description:

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON.
WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY.
WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN A BUSINESS ESTABLISHMENT AS A LODGE MANAGER.

DESCRIPTION
AS A LODGE MANAGER, YOU'LL BE RESPONSIBLE FOR THE EFFICIENT RUNNING OF THE ESTABLISHMENT SO THAT IT MEETS THE NEEDS OF TENANTS AND GUESTS THIS INCLUDES ENSURING STANDARDS OF CLEANLINESS AND MAINTENANCE ARE UPHELD, BUDGETS ARE CONTROLLED, AND ANY PROBLEMS ARE QUICKLY RECTIFIED. YOU MUST ALSO MAKE SURE YOUR TEAMS OF STAFF ARE WELL TRAINED AND MANAGED.
THE RIGHT CANDIDATE MUST:
•INCREASE VISITOR NUMBERS DURING OFF SEASONS
•GREETING AND REGISTERING GUESTS
•INSPECTING GUEST ROOMS, PUBLIC AREAS, AND GROUNDS FOR CLEANLINESS AND APPEARANCE
•ENSURE THAT COMPANY STANDARDS FOR GUEST SERVICES, DÉCOR, AND HOUSEKEEPING ARE MET
•ANSWER QUESTIONS FROM GUESTS ABOUT HOTEL POLICIES AND SERVICES
•KEEP TRACK OF HOW MUCH MONEY THE HOTEL OR LODGING FACILITY IS SPENDING.
•INTERVIEW, HIRE AND TRAIN STAFF MEMBERS
•MONITOR STAFF PERFORMANCE TO ENSURE THAT GUESTS ARE HAPPY AND THAT THE HOTEL IS WELL OPERATED
•RESOLVE PROBLEMS
•ENSURE ADEQUATE SUPPLIES FOR THE LODGE
QUALIFICATION:
A DEGREE OR HOSPITALITY AND TOURISM MANAGEMENT, BUSINESS MANAGEMENT OR HUMAN RESOURCE MANAGEMENT WOULD BE DESIRED BUT NOT NECESSARY.
TRAINING IN OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT MAY INCREASE YOUR CHANCES:
SKILLS:
•STRONG COMMUNICATION SKILLS
•EXCELLENT CUSTOMER SERVICE SKILLS
•THE ABILITY TO MOTIVATE PEOPLE, DELEGATE TASKS AND WORK AS PART OF A WIDER TEAM
•FINANCIAL PLANNING AND BUDGET MANAGEMENT SKILLS
•SUPERVISORY OR LEADERSHIP SKILLS
•THE ABILITY TO REMAIN DIPLOMATIC AND PLEASANT, THINK ON YOUR FEET AND REMAIN CALM IN A CRISIS
•FLEXIBILITY AND ADAPTABILITY WITH GOOD ORGANIZATIONAL SKILLS
•THE ABILITY TO WORK UNDER PRESSURE AND TO SOLVE PROBLEMS
•ATTENTION TO DETAIL AND ACCURACY
EXPERIENCE:
1-2 YEARS’ EXPERIENCE IN HOSPITALITY AND TOURISM MANAGEMENT OR IT’S EQUIVALENT

SALARY:
$67, 000.00 FORTNIGHTLY JANUARY – APRIL
$33,000 FORTNIGHTLY MAY – DECEMBER

BENEFITS:
FULLY MAINTAINED 2 BEDROOM COTTAGE
COMPANY VEHICLE
COMPANY PHONE
BONUS SCHEME AVAILABLE FOR DISCUSSION.

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Job Positions
CUSTOMER ORDER SERVICE COORDINATOR
CONSTRUCTION PROJECT MANAGER
ACCOUNTS PAYABLE
ACCOUNTS RECEIVABLE/JUNIOR CLERK
DISTRICT MANAGER
SALES SUPPORT OFFICER
PROPERTY MANAGER
SECURITY MANAGER
EVENT PROMOTERS
LODGE MANAGER

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