Description:

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON…….WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN ONE OF OUR CLIENTS' TEAM AS A RETAIL BANKING OFFICER

SCOPE OF JOB:
USING THE FINANCIAL PARTNERSHIP CULTURE APPROACH AND GUIDELINES, SELLS ALL THE FINANCIAL PRODUCTS AND SERVICES OFFERED BY THE BANK IN THE FIRST INSTANCE AND THE GROUP BY EXTENSION (IN KEEPING WITH REGULATORY GUIDELINES, SOME MAY TAKE THE FORM OF REFERRALS TO OTHER REPRESENTATIVES WITHIN THE GROUP FOR CONVERSIONS). THIS INCLUDES BUT IS NOT LIMITED TO THE ESTABLISHMENT AND DEVELOPMENT OF AN ENVIABLE CLIENT BASE THROUGH PROSPECTING; DIRECT SALES AND OFFSITE PRESENTATIONS. THE INCUMBENT IS RESPONSIBLE FOR SEVERAL PERFORMANCE INDICATORS INCLUDING A CONSISTENT AND ONGOING REVIEW OF EXISTING CUSTOMERS’ ACCOUNTS AS WELL AS ASSIGNED CREDIT PORTFOLIO, ENSURING THAT THE CUSTOMER IS KEPT ABREAST OF NEW DEVELOPMENTS AND SOLUTIONS TO MEET THEIR NEEDS AND THAT THE CREDIT DELINQUENCY LEVEL IS KEPT AT THE MINIMUM.

MAIN DUTIES & RESPONSIBILITIES:

BUILD NEW DEPOSIT AND INVESTMENT ACCOUNTS:
SELLS FINANCIAL PRODUCTS AND SERVICES OFFERED BY THE BANK.
ACTIVELY MARKETS THE PRODUCTS AND SERVICES OF THE COMPANY CONTRIBUTING TO THE EXPANSION AND DIVERSIFICATION OF ITS CLIENT BASE WITHIN THE ESTABLISHED TARGETS.
FOCUSES ON THE EXPANSION OF A VIBRANT CLIENT BASE THROUGH WHICH REVENUE TARGETS RELATED TO CREDIT, FOREIGN EXCHANGE AND WIRE TRANSFERS ARE ACHIEVED.
DEVELOPS AND MAINTAINS A PORTFOLIO FOR CLIENTS CONSISTENT WITH THE CLIENT’S NEEDS AND RANGING FROM THE SUITE OF PRODUCTS AND SERVICES OFFERED BY THE BANK.
ASSISTS IN THE PREPARATION OF MARKETING STRATEGIES AND PURSUES AGREED STRATEGIES GEARED AT PENETRATING THE TARGET MARKET FOR THE DEVELOPMENT OF THE SECONDARY MARKET OF GOVERNMENT AND OTHER APPROVED SECURITIES.
DEVELOPS LIST OF PROSPECTS TO TARGET FOR SALES OF SPECIFIC PRODUCTS AND SERVICES ACCORDING TO MARKETING PLAN.
EXPANDS ACCOUNTS BY SELLING TO WALK-IN CUSTOMERS OR THROUGH, REFERRALS, ETC.
PHONES PROSPECTS -( INTERNAL AND EXTERNAL) CUSTOMERS TO SOLICIT NEW BUSINESS.
PREPARES AND SUBMITS A WEEKLY CALL REPORT (OR APPROPRIATE SALES PROSPECTING REPORT AS AGREED WITH TEAM LEADER).
INTERVIEWS AND PROFILES CUSTOMERS TO IDENTIFY SPECIFIC NEEDS (EXPRESSED AND UNEXPRESSED), INCLUDING DEPOSIT AND/OR INVESTMENT AND CREDIT REQUIREMENTS.
DEVELOP AN EARLY RAPPORT QUICKLY WITH WALK-IN CUSTOMERS.
MAKES PRESENTATION TO EXTERNAL GROUPS AS PART OF THE PROSPECTING, SERVICING AND OVERALL SALES STRATEGY.
SELLS CUSTOMER APPROPRIATE BANK PRODUCTS TO HELP PROSPECTIVE AND EXISTING CLIENTS MEET THEIR FINANCIAL NEEDS.
ENSURES PROPER DISCLOSURE OF TERMS AND FEES ARE ALWAYS PROVIDED TO THE CUSTOMER.
CALCULATES INTEREST INCOME BASED ON VARIOUS ACCOUNT OPTIONS AVAILABLE AND DIFFERENT TERMS.
ENSURES THAT APPLICATIONS AND SIGNING AUTHORITIES RELATING TO A SERVICE ARE COMPLETED CORRECTLY.
ESTABLISHES AND FOLLOWS A PERSONAL SALES PLAN WHICH IS LINKED TO THE OVERALL CORPORATE PLAN.
LIAISES WITH CUSTOMERS AND PORTFOLIO MANAGERS REGARDING PORTFOLIO PERFORMANCE AND NEGOTIATES CHANGES BASED ON ESTABLISHED PARAMETERS.
ASSISTS IN THE DEVELOPMENT AND IMPLEMENTATION OF STRATEGIES AND PROCEDURES FOR THE ACHIEVEMENT OF A HIGH CLIENT RETENTION RATE BUILT ON SUPERIOR SERVICE AND CLIENT SATISFACTION;
CONDUCTS FINANCIAL AND CREDIT ANALYSIS; PREPARING CREDIT PROPOSALS TO BE SUBMITTED FOR APPROVAL AND BOOKING AND DISBURSING LOANS FOR WHICH THE REQUISITE APPROVAL IS OBTAINED.
COMPLETES THE REQUISITE CLIENT TRANSACTION DOCUMENTATION BASED ON STANDARD ESTABLISHED POLICIES AND PROCEDURES;
PORTFOLIO DELINQUENCY MANAGEMENT PER ESTABLISHED OPERATING GUIDELINES

MAINTAINS EXISTING DEPOSIT AND INVESTMENT ACCOUNTS:
INTERVIEWS CUSTOMERS WHEN CLOSING ACCOUNTS IN AN EFFORT TO RETAIN/TRANSFER BUSINESS OR TO DETERMINE REASONS FOR CLOSURE AND THE PLACE OF RELOCATION, FOLLOWING UP ON SERVICE ISSUES.
CONTACTS CUSTOMERS PRIOR TO MATURITY OF INVESTMENT INSTRUMENTS SUCH AS TERM DEPOSITS ETC., TO ACTIVELY SOLICIT INCREASED BUSINESS AND REINVEST BASED ON CUSTOMERS CURRENT NEEDS.
MONITORS THE STATUS OF CUSTOMER ACCOUNTS TO IDENTIFY SALES OPPORTUNITIES.
MAINTAINS ONGOING CUSTOMER RELATIONSHIPS AND PARTICIPATE IN CORPORATE MARKETING EFFORTS.
MANAGES ASSIGNED ACCOUNTS/PORTFOLIOS.
RESPONDS TO CUSTOMERS’ QUESTIONS AND ENQUIRIES; RECOGNIZING OPPORTUNITIES TO CROSS-SELL AND UP-SELL. PROVIDES INFORMATION AND ASSISTANCE AS NECESSARY TO ACHIEVE ULTIMATE CUSTOMER SATISFACTION. REFER WHERE NECESSARY OBTAINING REQUIRED EXPERTISE.
RECEIVES AND HANDLES CUSTOMERS’ COMPLAINTS; ATTEMPTS TO ACHIEVE A SOLUTION WHICH IS MUTUALLY SATISFACTORY TO THE CUSTOMER AND THE BANK; DETERMINES WHEN SITUATIONS NECESSITATE REFERRAL TO OTHER STAFF WHICH WILL RESULT IN SOLIDIFIED RELATIONSHIPS.
INITIATES CHANGES TO THE CUSTOMER INFORMATION FILE BASED ON THE REQUEST OF THE CUSTOMER.
KEEPS UP TO DATE ON COMPETITOR PRODUCTS, SERVICE LEVELS, RATES, ETC.
ATTENDS TRADE SHOWS AND OTHER MARKETING INITIATIVES ARRANGED BY THE MARKETING DEPARTMENT OR BRANCH.
DEVELOPS RELATIONSHIPS WITH PROFESSIONALS AND OTHER BUSINESS ASSOCIATES TO GAIN THEIR REFERRAL BUSINESS.
KEEPS ABREAST OF DEVELOPMENTS IN THE FINANCIAL MARKET TO ACTIVELY PARTICIPATE IN THE STRATEGY BUILDING PROCESS FOR THE EFFECTIVE MATCHING OF ASSETS WITH CUSTOMER FUNDING NEEDS.
ACTIVELY PARTICIPATES IN THE DELIVERY OF SUPERIOR CUSTOMER SERVICE ON A CONSISTENT BASIS
REPRESENTS BRAND AT PRESENTATIONS OR IN DISCUSSION FORUMS AS AN SME, AS APPLICABLE

PERFORMS ADMINISTRATIVE FUNCTIONS IN SUPPORT OF CUSTOMERS PERSONAL BANKING:
USES EXISTING CRM DATABASE OF THE GROUP TO RECORD PROSPECTS, SALES, MEETINGS, EVENTS, CLOSED ACCOUNTS ETC.
PREPARES AND DISPATCHES “WELCOME LETTER” ON NEW ACCOUNTS.
PREPARES THE REQUIRED LOAN DOCUMENTS FOR CUSTOMERS TO SIGN UPON RECEIVING WRITTEN APPROVAL OF THE CREDIT FACILITY.
CARRIES OUT ANY REQUIRED DATA SEARCHES, VERIFIES CUSTOMER SIGNATURE AND CHECK THE ACCURACY AND COMPLETENESS OF FORMS BEFORE INPUTTING AND COMMITTING DATA ON NEW PROSPECTS IN T24 OR OTHER REQUIRED SYSTEMS PER OPERATING GUIDELINES.
ENSURES PROPER DISCLOSURE TO CUSTOMERS/POTENTIAL CUSTOMERS OF THE TERMS AND CONDITIONS RELATED TO ALL TRANSACTIONS AND THE RELEVANT FEES, AND WHERE APPLICABLE, COLLECT AND BOOK APPROPRIATE CHARGES (E.G. CHARGES INCURRED RE EMBASSY LETTERS, LOANS ETC).
RECEIVE, INPUT, COMMIT AND GENERATE RELEVANT DATA/DOCUMENTS (E.G. WITHDRAWAL REQUESTS; LOANS, DEPOSITS, FUNDS TRANSFER, F/X, LOAN PAYMENTS, INTEREST PAYMENT, CHANGE REQUESTS, ETC.) ENSURING ACCURACY OF DATA, RECEIPT OF APPROPRIATE DOCUMENTATION AND SIGNATURE VERIFICATION BEFORE SEEKING AUTHORIZATION
REVIEW WRITTEN WIRE TRANSFER INSTRUCTIONS AND ASCERTAIN METHOD OF PAYMENT ENSURING THAT STIPULATED GUIDELINES ARE FOLLOWED PRIOR TO THE AUTHORIZATION AND INPUTTING OF DETAILS IN THE T24 SYSTEM.
CREATE PAST DUE RECORD IF CUSTOMER DOES NOT HAVE ADEQUATE FUNDS IN ACCOUNT TO COVER CHARGES RELATED TO RETURNED ITEMS.
LIAISE WITH OTHER CREDIT ADMINISTRATION REGARDING THE PREPARATION OF THE SECURITY DOCUMENTATION FOR LOANS.
ISSUES DEBIT CARDS TO CLIENTS UPON REQUEST
ANY OTHER DUTIES ASSIGNED FROM TIME TO TIME

EDUCATION, TRAINING & WORK EXPERIENCE REQUIRED:
FIRST DEGREE IN BANKING/FINANCE/ACCOUNTING/BUSINESS OR MANAGEMENT
MINIMUM THREE (3) YEARS RELATED EXPERIENCE IN RETAIL BANKING WITH EMPHASIS IN SELLING CREDIT AND DEPOSIT PRODUCTS.
EXCELLENT SKILLS IN FINANCIAL ANALYSIS AND CREDIT APPRAISAL
WELL-DEVELOPED NEGOTIATION AND SELLING SKILLS.
EXCELLENT ANALYTICAL SKILLS.
EXCELLENT HUMAN RELATIONS SKILLS.
ABILITY TO COMMUNICATE EFFECTIVELY BOTH ORALLY AND IN WRITTEN FORMAT.
SOUND JUDGEMENT DECISION AND PROBLEM-SOLVING SKILLS

AUTHORITY:
NEGOTIATE AN OFFER INVESTMENT AND CREDIT RATES IN ACCORDANCE WITH ESTABLISHED POLICIES, PROCEDURES AND LIMITS.
PROPOSES PORTFOLIO MIX FOR CLIENTS
SIGN DOCUMENTS WITHIN PRESCRIBED LIMITS.
TO DISCUSS OPTIONS AVAILABLE FOR LOANS ETC. WITH POTENTIAL CLIENTS.
TO SCOUT FOR AND PURSUE NEW CLIENTS.
TO INDEPENDENTLY RESPOND TO INTERNAL AND EXTERNAL QUERIES USING KNOWLEDGE, CREATIVITY, INITIATIVE AND SOUND JUDGEMENT.
TO RECOMMEND CLIENTS TO BE TREATED AS “SPECIAL CASES” AS PER THE GUIDELINES SET.
TO RECOMMEND ADJUSTMENTS TO THE EXISTING AND/OR NEW CLIENT CARE STANDARDS.
TO MANIPULATE RESOURCES TO LEGITIMATELY SATISFY INVESTOR NEEDS.
TO PROPOSE TO THE BRANCH OPERATIONS MANAGER OR BRANCH MANAGER A DEVIATION IN PROCEDURE IN ORDER TO MEET A CLIENT’S IMMEDIATE NEEDS.
TO IDENTIFY AND RECOMMEND SEMINAR/COURSES/PROGRAMMES WHICH WOULD ENHANCE OWN ON-THE-JOB SKILLS.
TO RECOMMEND POLICY OR PROCEDURE CHANGES.

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Description:

MAIN DUTIES & RESPONSIBILITIES:

SALES:

DOCUMENTS AND DRIVES PERSONAL SALES, MARKETING, AND PUBLIC RELATIONS ACTIVITIES, TO MEET AGREED TARGETS FOR REVENUE AND MARKET SHARE THROUGH BUT NOT LIMITED TO:

SUPPORTING BRANCH ACTIVITIES, AS REQUIRED.
REPRESENTING THE BRANCH/COMPANY IN/AT COMMUNITY PROJECTS IN WHICH IT IS INVITED TO PARTICIPATE, AS ASSIGNED (E.G., GIVING BRIEF SPEECHES, MAKING PRESENTATIONS, ONE-OFF LECTURES).

DRAFTS A PLAN FOR CLIENTELE DEVELOPMENT AND RELATIONSHIP, THAT IS IN ALIGNMENT WITH COMPANY’S MARKETING AND SALES STRATEGY, AND SUBMITS TO THE MANAGER, CLIENT PARTNERSHIP FOR REVIEW AND APPROVAL.
CREATES A NETWORK AND SOLICITS NEW BUSINESS FROM INDIVIDUALS, GROUPS AND COMPANIES, WITHIN THE COMMUNITIES SERVED BY THE BRANCH OR AGREED TERRITORY.
LIAISES WITH THE RELEVANT COMPANY DEPARTMENTS/UNITS TO DEVELOP EFFECTIVE DELIVERY OF APPEALING PROMOTIONS.
MAKES PRESENTATIONS TO CONTRACT CLIENTS FOR THE PRODUCTS/SERVICES OF COMPANY AND ITS SUBSIDIARIES.

PORTFOLIO MANAGEMENT:

O MANAGES THE COMPANY PORTION OF THE INVESTMENT PORTFOLIO OF INDIVIDUALS IN THE COMPANY’S PRIMARY CLIENT TARGET SEGMENT OF DESIGNATED HIGH NET WORTH (HNW) CLIENTS, IN ORDER TO MAXIMISE THEIR WEALTH, GUIDED BY AN INTIMATE KNOWLEDGE OF COMPANY GROUP OF COMPANIES PRODUCTS AND SERVICES, KEEN MARKET ALERTNESS AND OTHER FINANCIAL PLANNING AND ADVISORY BEST PRACTICES, AS WELL AS THE LAW.

PROVIDES FINANCIAL ADVICE TO BOTH ASSIGNED AND AD HOC POTENTIAL CLIENTS THAT EXCITES, EMPOWERS AND GUIDES HIM/HER/THEM IN PLANNING THEIR FINANCIAL PORTFOLIOS TO ACHIEVE THEIR FINANCIAL GOALS, THROUGH BUT NOT LIMITED TO THE FOLLOWING ACTIVITIES:

1. INTERVIEWS THE CLIENT TO ENSURE THERE IS A CLEAR PICTURE OF THE CLIENT’S FINANCIAL SAVVY, STATUS AND GOALS (E.G. CURRENT FINANCIAL POSITION, EXISTING OBLIGATIONS, UNDERSTANDING OF FINANCIAL CONCEPTS, LEVEL OF RISK TOLERANCE, UNDERSTAND THE RISK INVOLVED IN MAKING INVESTMENTS THREATS/OPPORTUNITIES).

2. EXPLORES INVESTMENT OPTIONS TO HELP GUIDE THE CLIENT MAKE APPROPRIATE CHOICES (E.G. THE OPTIMUM INVESTMENT ALLOCATION, DURATION, FLEXIBILITY IN INSTRUMENTS) WITH AN EMPHASIS ON THE USE OF THE PRODUCTS/SERVICES OF COMPANY AND ITS SUBSIDIARIES.

3. DISTINGUISHES AND EXPLAINS THE DIFFERENCES BETWEEN THE PRODUCTS/SERVICES OF COMPANY GROUP OF COMPANIES WITH THAT OF PERCEIVED COMPETITORS.

4. DISCLOSES REQUIRED COMPANY INFORMATION TO CLIENT (E.G. INTEREST IN OTHER FINANCIAL INSTITUTIONS) AND HAS CLIENT DO THE SAME IN ORDER TO FACILITATE THE BUSINESS RELATIONSHIP.

5. NEGOTIATES INTEREST RATES WITH CLIENTS BASED ON APPROVED PRE-DETERMINED BANDS.

O DOCUMENTS THE CLIENT’S INVESTMENT POLICY STATEMENT (IPS) AND TAKES STEPS TO COMMENCE AND FACILITATE THE REQUIRED PROGRAMME OF ACTION.

KEEPS ABREAST OF AND ANALYSES INTERNAL AND EXTERNAL, LOCAL AND INTERNATIONAL FACTORS LIKELY TO POSE “THREATS” OR “OPPORTUNITIES FOR THE CLIENTS, AND ACTIVELY MANAGES THE CLIENTS PORTFOLIO THROUGH THE FOLLOWING:

1. MONITORS THE ECONOMIC CLIMATE IN ORDER TO BE ABLE TO RECOMMEND TACTICAL RESPONSES TO CLIENTS.

2. NOTES HOW INTERNAL FACTORS WITHIN THE COMPANY GROUP OF COMPANIES MAY POTENTIALLY AFFECT THE CLIENTS’ PORTFOLIOS.

3. KEEPS ABREAST OF THE PERFORMANCE OF COMPANY'S PRODUCTS IN THE MARKETPLACE.

4. ESTABLISHES A WORKING RELATIONSHIP WITH OTHER PROVIDERS IN THE FINANCIAL SECTOR, IN ORDER TO KEEP ABREAST OF CHANGES AND TO BE ABLE TO EXPEDITE RESOLUTION OF CLIENTS’ ISSUES.

5. STAYS UP-TO-DATE ON THE RANGE AND FEATURES OF FINANCIAL OFFERINGS BEING MADE TO THE INVESTING PUBLIC.

6. INTERPRETS MARKET EVENTS AND THEIR IMPACT ON THE CLIENT’S INVESTMENT.

7. RECEIVES TRADING AND OTHER BUSINESS INSTRUCTIONS FROM THE HEAD OFFICE AND INCORPORATES IN CLIENTS’ PORTFOLIO STRATEGIES.

8. REVIEWS THE CLIENT’S PORTFOLIO AS REQUIRED BY MARKET CONDITIONS, ON THE CLIENT’S REQUEST, OR WITHIN THE AGREED TIMEFRAME SPECIFIED IN THE CLIENT’S IPS.

9. RECOMMENDS ACTION TO BE TAKEN BY THE CLIENT (E.G. HOLD/SELL/BUY, ADD NEW INSTRUMENT, CHANGE TIMEFRAME, REDEFINE GOAL), DISCUSSES THE OPTIONS AND/OR COACHES AS REQUIRED, AND MAKES AGREED ADJUSTMENTS.

IN THE ABSENCE OF THE CLIENT OR HIS/HER REPRESENTATIVE, ACTS INDEPENDENTLY TO PROTECT THE CLIENT’S PORTFOLIO, AND ADVISES THE CLIENT ACCORDINGLY, GUIDED BY FINANCIAL PLANNING AND ADVISORY BEST PRACTICE, COMPANY POLICIES AND THE LAW.
MEETS WITH THE HNW CLIENTS ON THEIR REQUEST AND/OR BY APPOINTMENT TO PROVIDE BOTH RESPONSIVE AND PROACTIVE SERVICE (E.G. TO UPDATE THEM ON NEW PRODUCTS/SERVICES, NEW RATES AND FINANCIAL MARKET DEVELOPMENTS THAT MAY BE OF INTEREST TO THE CLIENT).
REFERS THE CLIENT TO EXTERNAL EXPERTISE, PREFERABLY AMONG COMPANY’S BUSINESS PARTNERS, AS IS NECESSARY AND FOLLOWS-UP ON REFERRAL TO ENSURE CLIENT’S NEED WAS MET, OR TAKES APPROPRIATE ACTION TO RE-DIRECT CLIENT.
LIAISES WITH INTERNAL DEPARTMENTS AND EXTERNAL FINANCIAL AGENCIES TO HELP TO CLARIFY AND/OR RESOLVE ISSUES LIKELY TO IMPACT THE CLIENT’S FINANCIAL PLAN, AS IS WARRANTED.
MONITORS THE HAPPENINGS IN OTHER COMPANIES WHERE THE CLIENT HAS FINANCIAL INTEREST FOR ISSUES OR EVENTS LIKELY TO IMPACT THE CFP AND CONTACTS THE CLIENT AS IS APPROPRIATE.

REVIEWS AND IDENTIFIES BASIC GAPS IN CLIENT'S ENTIRE PORTFOLIO AND MAKE RECOMMENDATIONS TO THE CLIENT ACCORDINGLY, OR ON THE CLIENT’S REQUEST.
REPORTS ON THE PORTFOLIO PERFORMANCE OF CLIENT’S TO THE MANAGER, CLIENT PORTFOLIO AND INVESTMENT STRATEGIES ON A MONTHLY BASIS, IDENTIFYING ANY OPPORTUNITIES AND SEEKING GUIDANCE TO IMPROVE PERFORMANCE
CONDUCTS PORTFOLIO RE-BALANCING, AT A MINIMUM ANNUALLY BUT AS OFTEN AS REQUIRED

CLIENT MANAGEMENT:

O SERVE AS ONE OF THE PERSONS TO PROSPECT FOR NEW BUSINESS AMONG POTENTIAL HNW CLIENTS, TO HELP MEET THE COMPANY GROUP OF COMPANIES’ OBJECTIVES FOR REVENUE AND MARKET-SHARE, WHILE OBSERVING THE LIMITS FOR RISK EXPOSURE AND BUSINESS INTEGRITY.

GENERATES REPORTS ON THE CLIENT’S ACCOUNT FOR THE CLIENT AND/OR MANAGEMENT, AS REQUIRED
HEARS, HELPS TO DEFINE AND TO ADDRESS CLIENT CONCERNS, ESCALATING THE SITUATION ONLY AS IS REQUIRED.
IDENTIFIES “SPECIAL CASES” (E.G. DUE TO AGE, HEALTH STATUS, FINANCIAL STATUS, DISTANCE FROM BRANCH), INITIATING ACTION TO ELIMINATE OR MITIGATE ANY OBSTACLES FACED BY THEM, INCLUDING REFERRING THEM TO THE MANAGER, CLIENT PARTNERSHIP OR CLIENT CARE SPECIALIST AS IS APPROPRIATE.
ACTS AS ONE OF THE MEDIA FOR DISSEMINATING AUTHORISED INFORMATION TO CLIENTS.

GENERAL:

O ATTENDS MEETINGS WITH MANAGER, CLIENT PORTFOLIO AND INVESTMENT STRATEGIES AND GROUP PRODUCT PORTFOLIO MANAGER MONTHLY, OR AS REQUIRED

O ATTENDS TRAINING SESSIONS TO EQUIP WITH REQUISITE KNOWLEDGE TO EXECUTE RESPONSIBILITIES

O PROCESS CLIENTS' REQUEST (SIMPLE/COMPLEX) IN ACCORDANCE TO COMPANY STANDARDS

MANAGES THE COF OF ASSIGNED CLIENT PORTFOLIO

O PERFORMS ANY OTHER DUTIES ASSIGNED

O PROMOTES THE COMPANY’S PHILOSOPHY OF THE VISION OF LOVE AND ITS UNIQUE CULTURE.

O IS ENGAGED IN THE TRANSFORMATION PROCESS FOR THE CONTINUOUS IMPROVEMENT OF THE COMPANY AND ITS ASSOCIATED COMPANIES.

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EDUCATION, TRAINING & WORK EXPERIENCE REQUIRED:

· FIRST DEGREE IN MANAGEMENT, FINANCE, ECONOMICS OR MARKETING. GOOD QUANTITATIVE AND ANALYTICAL SKILLS.

· CERTIFIED FINANCIAL PLANNER (CFP) OR IN PURSUIT OF THE CERTIFICATION, OR ITS EQUIVALENT.

· LICENSED BY THE FINANCIAL SERVICES COMMISSION, OR A SUITABLE CANDIDATE FOR LICENSING.

· IN-DEPTH KNOWLEDGE OF FINANCIAL SECTOR INSTRUMENTS, LAWS, REGULATIONS, ETHICS AND PROFESSIONAL JARGON. COMPANY’S FINANCIAL PLANNING SERVICES (FPS) LEVEL II CERTIFICATE AND CERTIFICATION IN PORTFOLIO PLANNING. INTIMATE KNOWLEDGE OF THE LOCAL FINANCIAL MARKET OPERATIONS, WHILE EXPOSURE TO INTERNATIONAL MONEY MARKETS WOULD BE A DISTINCT ASSET.

· EXCELLENT ORAL AND WRITTEN COMMUNICATION SKILLS. SKILLED IN THE USE AND INTERPRETATION OF NON-VERBAL COMMUNICATION. KNOWLEDGE OF A MAJOR FOREIGN LANGUAGE WOULD BE AN ASSET.

· HIGH LEVEL OF PROFICIENCY IN THE USE OF COMPUTERS, INCLUDING DATABASES, SCHEDULING SOFTWARE, WORD-PROCESSING, SPREADSHEETS AND PRESENTATION PROGRAMMES.

· MINIMUM OF FIVE YEARS’ WORK EXPERIENCE IN A SIMILAR CAPACITY (IN THE DIRECT PROVISION OF FINANCIAL ADVISORY AND/OR INVESTMENT SERVICES). A TRACK RECORD OF SUCCESSFUL FINANCIAL MANAGEMENT IS CRITICAL.

· PROVEN TRACK RECORD OF SALES PERFORMANCE AND CLIENT PORTFOLIO PERFORMANCE

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Description:

CHOICE BUSINESS SOLUTIONS BELIEVES THERE IS NO WRONG PERSON. WE KNOW THAT EVERYONE IS UNIQUE AND TALENTED IN THEIR OWN WAY. WE ARE SEEKING THE RIGHT INDIVIDUAL TO JOIN A BUSINESS ESTABLISHMENT AS AN EVENT ADMINISTRATOR

POSITION PURPOSE:

The Event Administrator (EA) will support the Senior Event Manager and will contribute to the success of the division as well as the overall organization. The candidate will be responsible for the overall administration of all the National Competitions and Club Competitions and act as the liaison with some of the participating Member Associations (MAs)/Clubs. The successful candidate will assist with the communications and correspondences with important stakeholders, and must be confident, positive, professional, with a strong attention to detail and reliable. The EA will also support the operations team, draws, workshops and special projects.

ESSENTIAL FUNCTIONS:

Manage all assigned administrative duties of the MAs/Club Competitions division.
Collect and verify the required forms and data from participating teams in all National teams and Club competitions.
Act a Team Service Manager (TSM) with the participating MAs/clubs on a daily basis.
Prepare official correspondences to be distributed to various Club Competitions’ stakeholders.
EA will assist in the development, standardization and implementation of various event tools, procurement process, budgeting, inventory control, packing lists and any departmental need.
Work with the other department to prepare all match appointment letters.
Assist in the day to day administration, projects and staff needs.
Maintain project schedules and administrative procedures up to date.
Review administrative practices, report and implementing changes when necessary.
Collaborates on various projects involving other departments as required.
EA will facilitate cross departmental communication.

SUPPORTIVE FUNCTIONS: (Secondary to required function)

In addition to performance of the essential functions, this position may be required to perform a combination

of the following supportive functions, with the percentage of time performing each function to be solely

determined by the supervisor based upon the requirements of the company.

Support Event Teams
Act as a Venue Coordinator and/or Match Coordinator when appointed
Support the Head of Competitions and Events and/or Head of Club Competitions with activities and tasks as assigned, including workshops, draws, tournaments and special projects.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Bachelor’s degree ideally in sports management
Expert proficiency in Microsoft Office (especially Excel, Word and PowerPoint), Microsoft Project or other project management software a plus.
Strong organizational and planning skills.
Strong communication and presentation skills (oral and written)
High level of integrity and discretion in handling confidential information is critical and professionalism in dealing with others both inside and outside of the confederation is a must.
Affinity for football
People oriented – works well with people at all levels
Ideal candidate is bi-lingual (English and Spanish). French and Dutch are a plus.

Due to the cyclical nature of the entertainment industry, the employee will be required to work varying schedules including nights and some weekends to reflect the business needs of the company.

This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks, duties and training as dictated by their supervisor.

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